I am not really computer literate so the only way to make an order is through a phone call I have been a regular customer for some time now and each and every time I called the staff was always ver... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I ordered some flowers to be sent to a friend in India. I have never sent flowers overseas before so was a bit nervous because the address systems are different and a little confusing. They arrived... Vis mer
Selskapet har svart
Firstly I the online option allowed me to pick Saturday for my receiver address but then I was told that they could not deliver on this day. I stated that it would be nice to have them delivered afte... Vis mer
Selskapet har svart
I’ve ordered flowers from Interflora a few years now for Mother’s Day and birthdays internationally and they always arrived on time and fresh flowers! I love their service and quality
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Order flower delivery for all occasions from Australia's most trusted florist for local and international flower delivery. Get same day flower delivery in Australia on our range of bouquets, arrangements & hampers from only $44.50. Afterpay & zipPay av...
Kontaktopplysninger
Saint Edmonds Road 4-12, 3181, Prahran, Australia
- www.interflora.com.au
3,8
Bra
208 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The flowers were sent
The flowers were sent, following a bereavement. They were delivered promptly and gave some comfort for the family. It was a beautiful arrangement. I had several options to select from, with different symbolism and meaning.
29. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Interflora Australia
Thank you for your thoughtful review. We're honoured that you chose Interflora to help express your sympathy during such a difficult time. We're pleased to hear the flowers were delivered promptly, that the arrangement brought some comfort to the family, and that you found a meaningful selection to choose from. Thank you for trusting us with such an important gesture.
Always deliver beautiful flowers
Flowers always arrive on time, and are arranged beautifully. They have yet to disappoint, and I have used Interflora many times, I will keep using them to brighten someones day.
8. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Interflora Australia
Thank you so much for your wonderful review and, most importantly, for your continued loyalty to Interflora. It means a great deal to know you've trusted us time and again, and that we've consistently delivered beautiful arrangements on time. We're delighted to have helped brighten so many special moments, and we look forward to doing so again for many years to come.
Svar fra Interflora Australia
Thank you for your lovely review! We're so pleased to hear your flowers arrived right on time and that you were happy with them. We really appreciate you taking the time to share your experience and hope we can help you celebrate many more special occasions in the future. 🌸
Feedback
Can't comment on service because couldn't navigate your website
So went everywhere
11. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Interflora Australia
Thank you for your feedback. We're sorry to hear you experienced difficulties navigating our website.
From your review, we're not sure whether you were ultimately able to place your order or whether the issues prevented you from completing your purchase. If you're happy to provide a little more information about what you experienced, we'd really appreciate it. Understanding where you encountered difficulties will help us investigate and improve the experience for future customers.
If you did place an order, please include your order number so we can review the matter further. We look forward to hearing from you.
Even though I had an incorrect address…
Even though I had an incorrect address for recipient, she still received them. Well done!
11. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Interflora Australia
We're so pleased to hear that, despite the incorrect address, our florist was able to locate your recipient and ensure your flowers were delivered successfully. We know how important it is for your thoughtful gift to reach the right person, and we're delighted everything worked out.
Thank you for choosing Interflora Australia. We truly appreciate your support and look forward to helping you celebrate many more special occasions.
Our daughter lives in the Blue…
Our daughter lives in the Blue Mountains, we live in FNG . We thought it was as good idea to send flowers as well as a gift voucher for her favourite restaurant, well we were not disappointed she was so thrilled with the flowers she received, we have decided to send her a bouquet every couple of months. Thank you
22. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Interflora Australia
Thank you so much for your wonderful review.
We're delighted to hear that your daughter was so thrilled with the flowers she received. Knowing they helped make the distance between you and your family feel a little smaller is incredibly rewarding.
It's especially lovely to hear that you've decided to send her a bouquet every couple of months. Thank you for choosing Interflora Australia to help you stay connected and celebrate those special moments together.
We truly appreciate your support and look forward to delivering many more smiles in the future.
The delivery service is great .
The delivery service is great and so are the florists and flowers but the website is the most user unfriendly site that I have come across. For people like myself that do not use computers all day every day it is a nightmare to navigate. I wasted a lot of time working out how to pay like I always have ,only to find that I had to sign up with the company.
6. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Interflora Australia
Thank you for taking the time to leave your feedback.
We're delighted to hear that you were happy with both the flowers and the delivery service. It's also wonderful to know our florist delivered a great experience.
We're sorry, however, to hear that you found our website difficult to navigate. We understand how frustrating that can be, particularly when you're simply trying to place an order. Your comments about the payment process and feeling that you had to sign up to complete your purchase are appreciated, and we'll be sure to pass this feedback on to our website team as we continue to improve the online experience for all customers.
Thank you again for sharing both the positives and the areas where we can do better. We hope we'll have the opportunity to provide you with a smoother ordering experience next time.
I never had any issues regarding my…
I never had any issues regarding my order and deliveries.
My chosen flower gifts has always been appreciate with a smile and satisfaction.
Robert Brown 14/7/2026
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Interflora Australia
Thank you so much for your kind review.
We're delighted to hear that your orders have consistently been delivered without issue and that your flower gifts have always been received with smiles and appreciation. Knowing we've been able to help you celebrate special moments means a great deal to us.
Thank you for choosing Interflora Australia. We look forward to helping you send many more thoughtful gifts in the future.
Fast reliable service
Fast reliable service, beautiful bouquet put together for my mums birthday.
I love ordering flowers through Interflora Australia.
This is the 3rd time ordering.
10. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Interflora Australia
Thank you so much for your wonderful review and for your continued support.
We're delighted to hear that you've enjoyed a fast, reliable service and that the bouquet created for your mum's birthday was beautiful. Knowing you've chosen Interflora Australia three times is the greatest compliment we could receive, and we're grateful for the trust you place in us to help celebrate life's special occasions.
We truly appreciate your loyalty and look forward to helping you send many more beautiful flowers in the future.
The Breathtaking Blooms, Wonderful Service, Unforgettable Experiencefloral arrangement I received was…
The floral arrangement I received was absolutely breathtaking and one of the most beautiful displays of flowers I have ever seen. Every bloom was perfectly chosen, creating a stunning mix of colours, textures, and fragrance that immediately brightened my home. What impressed me most was how long the flowers lasted—many of the blooms remained fresh and vibrant for nearly two weeks, far exceeding my expectations. The scent was simply delightful, filling the room each day with a fresh, elegant fragrance that guests constantly commented on. Ordering was incredibly easy, with a smooth and user-friendly process from start to finish. To top it all off, the delivery person was warm, professional, and genuinely kind, ensuring the arrangement arrived in perfect condition. From the moment I placed my order to the last beautiful bloom, the entire experience felt special and memorable, and I would happily recommend these flowers to anyone looking to make someone's day unforgettable.
28. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Interflora Australia
Thank you so much for taking the time to share such a thoughtful and detailed review.
We’re absolutely delighted to hear that the arrangement was so beautiful, long-lasting and fragrant, and that it brought so much enjoyment to your home. It’s also wonderful to know that the ordering process was easy and that the delivery person made such a warm and positive impression.
Your comments mean a great deal to us and to the florist who created your arrangement. Thank you for your kind recommendation and for allowing Interflora Australia to be part of such a special experience.
Quick and easy
Quick and easy, not to expensive, and good quality flowers that last quite awhile…✅✅
4. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Interflora Australia
Thank you for your lovely review.
We're so pleased to hear that you found the ordering process quick and easy, our flowers to be great quality, and that they lasted well. It's also wonderful to know you felt we offered good value.
We truly appreciate your feedback and look forward to helping you send more beautiful flowers in the future.
The worst experience ever
The worst experience ever. Failed to deliver to my cancer patient mother and expected her to drive 40 mins to collect the flowers after chemo. Customer service don't care and don't call back as promised. Shockingly inhumane service!
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Interflora Australia
Thank you for taking the time to share your feedback. We are sincerely sorry to read about your experience and can appreciate how distressing this must have been, particularly given the flowers were intended for your mother while she was undergoing cancer treatment.
The situation you've described is certainly not the standard of service we aim to provide. We understand your concerns regarding the delivery outcome (highly unusual), the communication you received, and your experience with our customer service team.
Unfortunately, we are unable to identify your order from your Trustpilot review alone. If you could please reply with your Interflora order number, or alternatively the sender's name and the recipient's postcode, we would welcome the opportunity to investigate what occurred and review the handling of your order in full.
Thank you for bringing this to our attention. We hope to have the opportunity to investigate this matter further and respond to your concerns.
I am writing to express my profound…
I am writing to express my profound disappointment with the flowers I recently received from your service( interflora Darwin.
The bouquet delivered was far below the standard I expected and did not at all resemble the order I placed.
The flowers appeared lifeless and wilted, resembling dead plants rather than fresh blooms. Additionally, several flowers were so fragile that they fell over upon arrival, which is completely unacceptable. This experience has left me extremely dissatisfied, as I was expecting a fresh and vibrant arrangement in line with what was advertised and ordered.
3. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Interflora Australia
Thank you for taking the time to leave your review. We're very sorry to hear that you were disappointed with the bouquet you received. We understand how upsetting it is when an arrangement doesn't meet your expectations.
We'd appreciate the opportunity to investigate this further. Could you please email your order number, along with several photographs of the flowers, to quality@interflora.com.au? If possible, please include:
At least one photo showing the entire bouquet.
A few close-up photos highlighting the concerns you've described.
Once we've received this information, our Quality team will review the arrangement against our quality standards and be in touch with you as soon as possible.
We appreciate you bringing this to our attention and hope to have the opportunity to resolve this for you.
Ordered a spray of white roses and…
Ordered a spray of white roses and lilies from Australia to UK, for funeral of a loved one. Instead of a spray arrangement the flowers were delivered in a cardbord vase, like the ones are sold in supermarkets. and the charge was 5 times more. Upon seeing the photo, I burst into tears with disappointment. Their excuse is that because it was addressed to residential address, in a foamed cardbord box would last longer. It was not upto their decision and they should have delivered what was ordered. The flower was intended to be taken to the church the next day that was the day of funeral by our nephew.
25. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Interflora Australia
Thank you for taking the time to share your feedback. We are very sorry to hear how disappointing this experience was, particularly given the circumstances surrounding your order. We understand how important it was for your tribute to reflect what you had chosen, and we're sorry to learn that seeing the arrangement added to what was already a very difficult time.
We would like the opportunity to investigate this matter further, including reviewing the order details and the decisions made by the fulfilling florist. Unfortunately, we're unable to identify your order from your Trustpilot review alone.
Could you please contact us with your order number (or the sender's name and recipient's details) so we can locate your order and conduct a full review? Once we have those details, we'll be in touch as quickly as possible.
highly recommend
highly recommend! easy to order and delivers on time
24. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Interflora Australia
Thank you so much for your kind review! We're delighted to hear that you found the ordering process easy and that your delivery arrived on time.
Easy orderingOur experience with Interflora was…
Our experience with Interflora was great. Navigating their website was very easy, there was a great selection of flowers to chose from, and placing the order was also easy to do. It would be great if Interflora provided information on when our order was delivered, as other delivery companies do, including Australia Post, Amazon etc.
14. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Interflora Australia
Thank you for your kind feedback. We're delighted to hear that you found our website easy to navigate, enjoyed our selection of flowers, and had a smooth ordering experience.
We also appreciate your suggestion regarding delivery notifications. Delivery confirmation is available for many of our orders, although the process can vary depending on the local florist completing the delivery. We recognise how valuable these updates are and are continually working to improve the consistency of delivery notifications across our florist network.
Thank you for taking the time to share your experience and feedback with us.
I am extremely disappointed with the…
I am extremely disappointed with the service I received from Interflora.
I ordered flowers for my daughter's birthday in France through Interflora's international delivery service. The order was placed well in advance of her birthday on 16 June, and payment was made in full. As this was my daughter's first birthday away from home, I wanted to make the occasion special by sending her flowers.
When placing the order, I provided my daughter's Australian mobile number as requested. She was house-sitting in France and was at the delivery address all day on 16 June. Despite this, the flowers were not delivered.
At 5pm on her birthday, I received a message from Interflora asking for her mobile number. I immediately responded and also provided her new UK mobile number. However, this is a delivery service and Interflora already had the full delivery address. My daughter was at the property all day, so there was no reason the delivery could not have been completed.
I then received an apology from Interflora on 18 June. By that point, her birthday had passed and the flowers had still not arrived. I requested a refund, but I have yet to receive any response.
I chose Interflora because I believed they were a reputable company with the experience and network to handle international deliveries professionally. Instead, the delivery was missed on an important occasion, communication was poor, and my refund request has been ignored.
This experience turned what should have been a special birthday surprise into a very disappointing situation. Based on my experience, I would not recommend Interflora's international delivery service.
19. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Interflora Australia
Thank you for taking the time to share your feedback. We are very sorry that your daughter’s birthday flowers were not delivered as expected, especially for such an important occasion while she was away from home.
We completely understand how disappointing this would have been. Our international orders rely on our overseas delivery partners, and in this case we were advised there was an issue reaching the recipient on the delivery date. However, we appreciate that you provided the requested contact details promptly and that this experience did not meet the standard of service we aim to provide.
We sincerely apologise for the missed delivery, the delay in communication, and the frustration caused. This has been escalated with our international partner for review, and our team will follow up directly regarding the refund request.
Flower basket was lovely
Flower basket was lovely, however they were delivered on the wrong day.
7. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Interflora Australia
Thank you for your feedback. We're delighted to hear that the flower basket was lovely.
We are sorry to learn that the delivery may not have occurred on the requested date. If you could please contact us with your order number and further details regarding the delivery date, we would be happy to investigate the matter and address it directly with the fulfilling florist.
Thank you for bringing this to our attention, and we look forward to assisting you further.
Lovely flowers, terrible service
While the flowers were a lovely comfort to the recipient after her husband's deathh, a second set were then delivered by the same florist. The next day, they then called the recipient (grieving widow) and demanded the second set back. This was their error, and troubling a grieving family for their mistake was not classy and really detracted from the comfort this was meant to offer. (Order number #26-0057946)
17. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Interflora Australia
Thank you for your feedback. We are pleased to hear that the flowers brought some comfort to the recipient during such a difficult time.
However, we are very sorry to learn about the subsequent experience. We understand how upsetting and inappropriate this would have felt, particularly given the circumstances. Providing compassionate service is extremely important to us, and we regret that this situation detracted from the sentiment behind your gift.
Thank you for providing your order number and allowing us to investigate this further.
After speaking with the florist, we understand that a duplicate arrangement was accidentally delivered due to a printing error. We were advised that the recipient kindly contacted the florist to let them know about the duplicate delivery and agreed for the additional arrangement to be collected from her property, as she did not want the florist to incur the cost of the error.
While we appreciate that any contact regarding this situation may have felt upsetting given the circumstances, we are pleased to hear that the florist was apologetic and worked to resolve the mistake as sensitively as possible.
We sincerely apologise for the duplicate delivery error and thank you for bringing your concerns to our attention.
They supplied great flowers and also…
They supplied great flowers and also went out of their way to deliver them for me. Considering I gave them the wrong address it didn't help. This was unknown to me as it was given to me from another person. Anyway the person received the flowers and was very happy.
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Interflora Australia
Thank you for your kind feedback. We're delighted to hear that the flowers were well received and that the recipient was so happy with them.
We're especially pleased that our florist was able to assist with the delivery despite the address mix-up. We understand that these things can happen, and it's wonderful to know that everything worked out in the end.
Thank you for choosing Interflora, and we look forward to helping you again in the future.
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