Very friendly customer service giving helpful and accurate advice. Mohammad was patient and made sure I understood the process and what it meant all the way along.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Intasure seems to be one of the very few insurers that will insure an old (ie over 30 years) static caravan, especially one that is on a private site rather than a holiday park. Vikash was very helpf... Vis mer
2nd year we have insured our home in Spain with Intasure. found them to be very friendly, helpful and professional on the phone. Whenever we have called our call has been answered quickly and efficie... Vis mer
I had a small listed building to insure as a second home. It is a bit outside the norm and as a result I was not getting much joy with the standard form filling on price comparison sites. I came to in... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Holiday Home Insurance in The UK & abroad, Buildings & Contents insurance, Specialist Property insurance from Intasure.
Kontaktopplysninger
Dingwall Road 4, CR0 2LX, Storbritannia
- 0345 111 0680
- www.intasure.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very informative and friendly…
Very informative and friendly experience.
Helpful and friendly advisor
Excellent
Excellent. Ben was informative, helpful, polite and efficient. All good!
Premium went from £1200 to £2600 with…
Premium went from £1200 to £2600 with no claims or change in insurance
Efficient and thorough
I enquired online and quickly got a call back. I was put through to Julian who was efficient and thorough in taking details and explaining the cover available. I received a written copy of the quotation quickly and a follow up call which answered some queries. The cover offered is comprehensive.
Although a little more costly than I was expecting, the cover gives me confidence that my property is well protected and the Uk based support will avoid Greek bureacracy if I ever need help
Time taken to explore options and find…
Time taken to explore options and find the right product for my needs
Renewal has gone up 20%
Renewal has gone up 20%. No explanation as to why (no losses) and cannot query as email address is 'no reply'.
following an initial hiccup
following an initial hiccup - I had heard nothing for a long time and Intasure could not find my details on their new system, Julian sorted this all out very professionally - I was quite impressed ! Thank-you
Would recommend
Zac was patient and kind.
He explained things well and in a timely way
Julian explained the policy in clear…
Julian explained the policy in clear language to me. He was efficient and friendly. Thank you
Friendly staff, glacial progress with Storm Éowyn damage
Having had a good experience with this company for our own house and holiday lets, when my father went into a care home in 2023 we had no qualms about taking out a new policy on his (unoccupied) house. This was all explained at the time and no issues were raised. He passed away in January, and a few days after his death there was damage to the roof as a result of Storm Éowyn. We called out a roofing contractor to do some emergency repairs but he advised that a portion of the roof needs replacing at a cost of £4k. After sending photos, damage reports, etc. it took Intasure around 10 days to arrange for a loss adjuster to visit the property, and that was now over two weeks ago. Intasure staff and their loss adjusters have been friendly on the phone but have raised numerous spurious points with us and managed to mix up our various policies (e.g. they sent the wrong policy details to the loss adjuster on the day of his visit!). In the absence of a decision we have had to proceed with the necessary works prior to receiving any confirmation that Intasure will pay up, since there is further severe weather forecast and we don't want to risk any further damage to the property. We are very disappointed with this poor level of service and intending to move our other policies elsewhere when they expire.
Julian Williams was so helpful
Julian Williams made a very difficult call very easy, thorough and quick.
Thank you so much for being so patient with me and answer it all my needs for a reasonable price.
All the best Maggie
Tyler was very helpful and explained…
Tyler was very helpful and explained everything well.
Helpful
The staff were all very helpful and knowledgeable.
There had been a problem with our renewal - through no fault of our own. As a consequence we incurred an increase in premium, but at least the company kept our no claims in place because they were at fault.
Julian was really thorough and knew his…
Julian was really thorough and knew his stuff. He was patient and helpful throughout our conversation to ensure I got the right level of cover and a good price.
Zac Turner was extremely knowledgeable…
Zac Turner was extremely knowledgeable and helpful throughout the entire process. Very easy to do business with.
Tyler mark well was extremely helpful…
Tyler mark well was extremely helpful and easy to deal with.
They are quick and don’t mess around or try and sell you things you don’t need.
They were quick and effective
Fast quotation
Fast quotation, friendly on the phone and acceptable premium.
Cover cancelled with little notice
2 days before Xmas and with a renewal date of early January intasure decided after sending a renewal quote to cancel my cover because apparently they didn't like the values of my automobilia in the garage..items valued at approx £12k total ...this after zero claims ever and a perfect security system with CCTV etc...makes zero sense.. hardly anytime to get find new cover and as is the world today nobody you can talk to with common sense.
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