IMO Car Wash - Whitehaven Anmeldelser 16

TrustScore 3 av 5

3,1

Beliggenhet

Bytt filial

Preston Road, CA28 9DL Whitehaven, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

when I pulled up, the worker was very abrupt, didn't speak much English and kept shouting at me about moving my car forward and when I did he would shout and say to far. it's extremely hard to know ho... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

The personnel was good, but I was disappointed that my rims were not sparkly clean after paying £20 for a wash. The car also has some unwashed spots. I was more disappointed because I reached out on... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Bilvask

Skrevet av virksomheten

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Kontaktopplysninger

  • Preston Road, CA28 9DL, Whitehaven, Storbritannia

3,1

Middels

TrustScore 3 av 5

16 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 2 av 5 stjerner

Good personnel, Wash not perfect.

The personnel was good, but I was disappointed that my rims were not sparkly clean after paying £20 for a wash. The car also has some unwashed spots.
I was more disappointed because I reached out on Instagram with the complaints(with pictures) and I got no response.

19. april 2026
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Svar fra IMO Car Wash - Whitehaven

Babatunde Mustapha,

We appreciate your feedback and regret that our wash did not meet expectations, especially regarding your rims. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Vurdert til 5 av 5 stjerner

Good service

12. januar 2026
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Svar fra IMO Car Wash - Whitehaven

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Vurdert til 2 av 5 stjerner

Rude attendant

The car wash was fine. The member if staff was rude in front of my 10yo daughter.
Id pulled to one side at the entrance to the car wash plenty of room to get past and not causing an obstruction to load the app and pay. The attendant the appeared waving his hands frantically in my direction. When I pulled upto the stary of the wash, he rudely syarted to "tell me off " and didnt allow me to explain. When I asked him to stop. He continued to berate me, pointing to non existent signs. It was embarrassing and rude in front of my daughter and other customers.

13. mars 2026
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Svar fra IMO Car Wash - Whitehaven

Graeme Thompson,

We appreciate you bringing this to our attention. We're sorry a staff member was rude to you in front of your daughter. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Vurdert til 2 av 5 stjerner

Still dirt on car

Still dirt on car. Paid £10 for wash. Had to wash again when I got home.

4. mars 2026
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Svar fra IMO Car Wash - Whitehaven

Many Thanks for your review. Please contact us so that we can investigate further. Customer-Services@imo-carwash.co.uk

Vurdert til 2 av 5 stjerner

The washes themselves are ok

The washes themselves are ok, the staff (or one staff member in particular) on the other hand are rude and ignorant.

5. februar 2026
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Svar fra IMO Car Wash - Whitehaven

customer,

We appreciate your feedback. We're sorry to hear that you experienced unfriendly service. We will address this to ensure a better experience in the future.

IMO Car Wash

Vurdert til 2 av 5 stjerner

Good car wash but extremely rude staff

The car wash was good but the experience wasn’t. One of the guys was extremely rude. Don’t understand how someone like him is employed. Wouldn’t be using it again.

24. januar 2026
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Svar fra IMO Car Wash - Whitehaven

KK,

We appreciate you bringing this to our attention. We're sorry to hear that you had a negative experience due to the behavior of one of our team members. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Vurdert til 2 av 5 stjerner

Very rude and impatient attendant at…

Very rude and impatient attendant at Whitehaven.

He was very annoyed because I used the QRCode. He should warn his customers that he does not want us to use this before we get to it. How else would we know.

10. januar 2026
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Svar fra IMO Car Wash - Whitehaven

customer,

We appreciate your feedback and regret that your experience was not satisfactory. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Vurdert til 1 av 5 stjerner

Miserable person who was the attendant

Miserable person who was the attendant. There was lots of parts of the car still dirty. The old owners years ago used to use the brush to do front & rear windows, then also do the Lower parts of the car which the machine can’t reach. I think the attendant needs some customer service training. I will never go back. The drive through at Lloyd Kia Lillyhall is way better and cheaper. Also has no Miserable attendants !!

10. januar 2026
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Svar fra IMO Car Wash - Whitehaven

Scott,

We appreciate you taking the time to share your experience. We're sorry to hear that the service and the cleanliness of the car wash did not meet your expectations. We'll address your concerns about the attendant's customer service and the quality of the wash with our team. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Vurdert til 3 av 5 stjerner

people skills, broken bar

when I pulled up, the worker was very abrupt, didn't speak much English and kept shouting at me about moving my car forward and when I did he would shout and say to far. it's extremely hard to know how far he wanted to me to go but I feel his people skills weren't amazing and it could've been rectified with a bit more people skills. also the end bar that goes up. had a massive rubber bit hanging off that was scraping all over my car until it fully lifted up.

4. januar 2026
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Svar fra IMO Car Wash - Whitehaven

Allanah boyle,

We appreciate you bringing this to our attention. We regret that your experience wasn't ideal due to communication difficulties and potential damage to your vehicle. We'll address the concerns about our team member's communication style and the equipment's condition to ensure better service in the future.

IMO Car Wash

Vurdert til 2 av 5 stjerner

The car body looks good

The car body looks good. But the wheels were still dirty. I could do a better job with a sponge and bucket of hot water. For 19 pound its a very disappointing job

27. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra IMO Car Wash - Whitehaven

Please can you get in touch with us directly on the following email so we can gather more details?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Vurdert til 4 av 5 stjerner

Quick and efficient service

Quick and efficient service

28. november 2025
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Svar fra IMO Car Wash - Whitehaven

David ,

We appreciate your feedback and are glad our service was quick and efficient for you.

IMO Car Wash

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