IMO Car Wash - Redruth Anmeldelser 16

TrustScore 3.5 av 5

3,4

Beliggenhet

Bytt filial

Trevenson Road, TR15 3PL Redruth, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

Super easy to use the app to purchase the wash you need, and usually don’t need to wait long, but just doesn’t feel like my car is being washed, even when I choose one of the expensive options (ultr... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Birds had made a mess of my windscreen & they took their time removing it before I went through the wash

Selskapet har svart

Vurdert til 5 av 5 stjerner

Car wash bought online via the app. All as expected with excellent result and staff member was polite and helpful.

Selskapet har svart

Vurdert til 2 av 5 stjerner

App took 15 minutes to process payment and paid for the best wash still dirty water marks and so wasn't worth the wait or money didn't feel like top wash sorry

Selskapet har svart


Informasjon om virksomheten

  1. Bilvask

Skrevet av virksomheten

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Kontaktopplysninger

  • Trevenson Road, TR15 3PL, Redruth, Storbritannia

3,4

Middels

TrustScore 3.5 av 5

16 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 5 av 5 stjerner

Birds had made a mess of my windscreen…

Birds had made a mess of my windscreen & they took their time removing it before I went through the wash

9. mai 2026
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Svar fra IMO Car Wash - Redruth

Hey Helen,
Thank you so much for your 5-star review.
We’re thrilled to hear that you’re so satisfied with our customer service. Our team always does its best to make your visit as pleasant as possible.
We look forward to seeing you again soon!
Best regards,
Your IMO Car Wash Team 🚗✨

Vurdert til 5 av 5 stjerner

Excellent Carwash Service

Car wash bought online via the app. All as expected with excellent result and staff member was polite and helpful.

5. mai 2026
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Svar fra IMO Car Wash - Redruth

Paul,

We're happy to hear that you had an excellent experience using our app for your car wash! We appreciate your kind words regarding our staff member's helpfulness and politeness.

IMO Car Wash

Vurdert til 2 av 5 stjerner

Disappointed

Super easy to use the app to purchase the wash you need, and usually don’t need to wait long, but just doesn’t feel like my car is being washed, even when I choose one of the expensive options (ultra HD), my car always looks dirty after! It’s been 3 times now in the past 2 months, and same results each time.
The person doing the wash doesn’t pay attention to washing the car properly, mirrors and windscreen isn’t being cleaned properly, roof of the car always gets missed and the back windscreen not fully cleaned.
At this rate I much rather pay the hand car wash for much better wash. Quite disappointed

1. mai 2026
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Svar fra IMO Car Wash - Redruth

Anna,

We appreciate you sharing your experience. It's regrettable that our Ultra HD wash did not meet your expectations, especially regarding the attention to detail on areas like mirrors and the roof. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Vurdert til 2 av 5 stjerner

App took 15 minutes to process payment…

App took 15 minutes to process payment and paid for the best wash still dirty water marks and so wasn't worth the wait or money didn't feel like top wash sorry

30. mars 2026
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Svar fra IMO Car Wash - Redruth

John Cunningham,

We appreciate your feedback and are sorry the payment took so long. We regret the wash quality was not satisfactory. We'll review this to improve our service.

IMO Car Wash

Vurdert til 5 av 5 stjerner

Quick and very efficient

Quick and very efficient - car turned out sparkling!

29. mars 2026
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Svar fra IMO Car Wash - Redruth

Roger,

We appreciate your feedback! We're so glad you found our service quick and efficient, and that your car turned out sparkling.

IMO Car Wash

Vurdert til 5 av 5 stjerner

Lovely clean and sparkling again car…

Lovely clean and sparkling again car was very dirty after all that rain and no wash

21. mars 2026
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Svar fra IMO Car Wash - Redruth

Mrs Lana Lake,

We're happy to hear your car is sparkling clean after all the rain! It's great to know we could help get your car looking its best again.

IMO Car Wash

Vurdert til 1 av 5 stjerner

Felt rushed I paid for the most…

Felt rushed I paid for the most expensive wash definitely not worth £20 car came out still dirty I actually drove home then hand washed the car myself was very disappointed as this was my first time don’t think I’ll be going back

4. mars 2026
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Svar fra IMO Car Wash - Redruth

Many Thanks for your review. Please contact us so that we can investigate further. Customer-Services@imo-carwash.co.uk

Vurdert til 1 av 5 stjerner

Shouted at and made to feel worthless

Paid £10.50 for a wash and got shouted at THREE times, had my youngest grandsons in the back who got upset. I couldn't leave because I had cars behind me, was fuming as I am paying for this. Definitely won't be returning and encourage my friends not to either.

14. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra IMO Car Wash - Redruth

Clare Heywood,

We appreciate you sharing your experience. We're sorry to hear about the shouting and upset grandsons during the wash. This is not the experience we want for our customers. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Vurdert til 4 av 5 stjerner

After so many years going there

After so many years going there, the experience gets better everytime. Can't wait for the updates

Many thanks

23. januar 2026
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Svar fra IMO Car Wash - Redruth

STEPHEN SIMS,

We're happy to hear that your experiences with us have consistently improved over the years! Thank you so much for your kind words, and we appreciate your excitement for what's coming.

IMO Car Wash

Vurdert til 1 av 5 stjerner

Small scratches on the rear wing after…

Small scratches on the rear wing after wash second time this has happened won’t be using you again have warned other people

29. desember 2025
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Svar fra IMO Car Wash - Redruth

Robert,

A Member of our Customer service team will be in touch Via email shortly.

IMO Car Wash

Vurdert til 5 av 5 stjerner

easy to pre order wash on app

easy to pre order wash on app, arrived at car wash no fuss scanning pre order code.

16. desember 2025
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Svar fra IMO Car Wash - Redruth

customer,

We're happy to hear that you found our app easy to use for pre-ordering your wash and scanning the code upon arrival. Thank you for your positive feedback!

IMO Car Wash

Vurdert til 3 av 5 stjerner

The car still had bird muck marks on it…

The car still had bird muck marks on it after the ultra wash. I had to go home and clean it again

16. november 2025
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Svar fra IMO Car Wash - Redruth

Mr.Richard,

We regret that our ultra wash did not meet your expectations, and you had to reclean your car. We appreciate your feedback and will review our processes.

IMO Car Wash

Vurdert til 1 av 5 stjerner

Pre paid vouchers SCAM

Bought some pre paid vouchers to use at my local car wash as I'm a regular customer. Turned up today to wash my car and the vouchers have disappeared!! They've expired, no warning by email or from the app. So I've spent £40 on car washes for nothing ? Absolutely no reason for them to expire so quickly when you're buying them in bulk.

4. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Car wash ? What a laugh

POOL - Redruth:-
GARBAGE. It dosn't matter how many times you ask the guys to take care of the wheels - they never do.

We use the top of the list.

The fist time, I gave then an extra few quid,,,, thinking they had done so - but No.
There was bird droppings on the window and door - still there after washing.
Where two panels meet leaves a ridge that needs cleaning - but No.
We no longer use that place, as my 3 year old can do a better job.

6. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Valid voucher refused

Travelled 17 miles to Redruth to use my monthly wash voucher valid until 24/06/22. The operator refused to honour this arguing that I would have to come back on 24/6, he did not have enough command of English to differentiate between commence and valid until 24/6. I then had to back out of the queue. Not good enough! Can your staff be aught to understand basic English.
David Cooper.

22. juni 2022
Anmeldelse skrevet uten oppfordring

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