Imagin Products Ltd Anmeldelser 

446
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Have used Imagin several times. Always pleasant correspondence. Always happy to help with any additional queries or need for speed, although their service is already very speedy (badge produced and se... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Have used Imagin many times for clothing orders. Always high quality printing, on high quality clothing. After many washes, there’s no discolouration or signs of aging. On top of this, the servi... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The service was first class and product exactly as expected very pleased and will definitely use them again

Selskapet har svart

Vurdert til 5 av 5 stjerner

Been using Imagin for the printing of our ID badges for a few years now - always swift with printing and delivery, always good quality. We have our own designer in house so just use the online system... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Produsent

Skrevet av virksomheten

Fantastic quality name badges, conference badges, and photo IDs made right here at our own factory in the UK. A wide range of styles and very affordable prices. And if that's not enough we also supply workwear printed or embroidered with your company logo / message. Whether its t-shirts, jackets, hoodies, polos or hi-viz gear.... we can do it all.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

446 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 100 % av de negative anmeldelsene sine

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4,9

Alle anmeldelser

(446)

36 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

No issues at all

No issues at all, reasonable cost, time frame and when I asked for an ETA quickly provided. happy all round and will continue to use them, they also gave me many options for the design which i thought was fab

5. januar 2024
Vurdert til 5 av 5 stjerner

Good Quality and Efficient

The experience with this company is always a good one, straight forward, no problems, good quality products. They are swift and reliable and would recommend.

6. desember 2023
Vurdert til 5 av 5 stjerner

Fantastic service

Fantastic service. Great communication after I added the wrong logo on the order and the items were with me in 2 working days. I couldn't recommend Imagin more. Thanks guys !!

7. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

No hassle!

Simple, straight forward, no hassle and good quality...something you don't find that often, so I will be using them again....and again...and again

28. november 2023
Vurdert til 5 av 5 stjerner

Excellent Service & Products

Excellent Service. Very quick to respond, always friendly & professional and the steps are easy to follow from original idea being implemented, through to design, approving proofs, payment and dispatch. The quality of the badges is first class. Would certainly use Imagin again for business needs

28. november 2023
Vurdert til 1 av 5 stjerner

Slow and don’t answer phone

Made order early on Friday not going to receive badges until Wednesday. Quite slow turnaround considering I spent extra on the postage. They don’t answer the phone tried calling a few times to ask them to hurry up. Still waiting for badges..

24. oktober 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Imagin Products Ltd

Hi

Thanks for your review, and while its disappointing to receive a 1 star review it also helps us to help identify any issues and improve our service.

I would, however, like to take the opportunity to address the issues you have highlighted.

Our office remained closed Friday (the day you placed your order) due to storm Babet - our area suffered multiple road closures due to major flooding, and tree damage and I wouldn't ask the staff to travel to the office in those conditions. An unexpected office closure is rare, and would normally be due to snow, but on the odd occasion when it happens it will cause a disruption to our normal schedule.

We did respond to an email from yourself on Friday, as the staff can access the email and sales systems remotely. They were unable to answer the phone remotely, so you are correct in saying we didn't answer our phone on that day.

On Monday at 12:53 we uploaded the proofs for your order, which required to be approved prior to print. The proofs were approved at 16:12 on Monday afternoon. As our mail is collected at 4pm every day and our business closes at 4pm, there was no opportunity to then manufacture and dispatch your order the same day

Your order was manufactured and dispatched on Tuesday, for arrival on Wednesday by 1pm .

The additional postage paid is simply to upgrade the delivery service (ie to have it sent on a special delivery service rather than a standard Royal Mail service), and not paid to speed up the manufacturing process. We will always endeavour to respond expeditiously if we are aware of customers requiring their orders within a certain timeframe. Having checked your order and emails , there doesn't appear to be any information from yourself specifying that you require the order to be delivered by a specific date, although this may have been why you were trying to contact us by phone.

Barring a delay by the Royal Mail your order should be delivered today.

I know the above doesn't change the timeframe. but I hope it goes some way to explain why we have not met your expectations.

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