Good response. Easy website. Paid the extra for delivery and well worth it as it's done by DPD and the driver even lifted the large and fairly heavy parcel up my front step for me. Well packed and... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Hyperdrug and the staff there have always been helpful and prompt in replying to and dealing with questions queries over the phone. I found them polite, friendly and prices reasonable a pleasure to d... Vis mer
1st attempted delivery by parcel force did not even happen. But 2nd attempt arrived so all good. Not the sellers fault, but parcel force are appalling for claimed failed delivery, when they haven... Vis mer
Easy to use website with competitive pricing . I had to call customer services as I had run out of my horse’s medication. They were extremely helpful . I was able to upgrade postage and the order arri... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Established in 1828 and online since 2001 as the first uk online pet pharmacy selling veterinary and pet supplies such as wormers for pets and horses as well as flea treatments, dog coats and much more!
Kontaktopplysninger
Station Industrial Estate, DL12 0NG, Barnard Castle, Storbritannia
- 01833 641112
- sales@hyperdrug.co.uk
- www.hyperdrug.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good service excellent delivery…
Good service excellent delivery pleasant sales assistant
Good service and very prompt
Good service and very prompt. Just wish we could get the 300g package.
A week after placing the order I’m…
A week after placing the order I’m still waiting for delivery…I’ve followed the tracking information and Royal Mail seem to be shipping the parcel back and forth between my local office and the shippers local office. I’ve now tried to contact yourselves via email and also using your message system on your website and i’ve had no response. Final straw was the email asking for feedback….summary would be stop using royal mail as they are too unreliable, secondly respond to customers who are simply asking for some help
Best price great service thank you
Best price great service thank you
Prescription for dog
I got the prescription from the vet on the Wednesday and by Monday morning my order had arrived. Easy to upload prescription and to order what I needed. I'm very pleased with the service and the price.
Delivered very quickly,driver nice and…
Delivered very quickly,driver nice and friendly as usual
The staff and delivery services
The staff are always polite and helpful. The delivery always come on time and safely packed.
Easy ordering and details confirmations…
Easy ordering and details confirmations daily until product arrived
Efficient delivery of a repeat…
Efficient delivery of a repeat prescription which they held in their records
Smooth operation
From start to finish (ordering and delivering) everything went very smoothly.
Ordered easy without prescription after…
Ordered easy without prescription after being recommended by cat rescue lady where i got my new cat from, delivered quickly by royal mail, not sure if cat likes taste and too early to say if it helps yet but overall pleased with site
Excellent service
Excellent service, great products, although a little pricey. First time order with Hyperdrug. Arrived well packaged with good communication regarding order confirmation and delivery.
Easy to use website
Easy to use website, prompt delivery.
Easy to order and download…
Easy to order and download prescription. Arrived within couple if days as promised.
Easy ordering process & attaching…
Easy ordering process & attaching description. Unfortunately still waiting for delivery when tracking shows it was out for delivery on Friday. No further tracking updates to know what's happening.
No sign of order yet
No sign of order yet, 13/7.
Message dated 8/7 from Royal Mail stating parcel is at Tyneside MC.
No update.
This business is fantastic
This business is fantastic! Ordered food for my dog and it was delivered within 48 hours of pressing the order button. My dog is on a digestive support diet and I can get exactly what she needs and have it delivered to my front door promptly. Thank you ☺️
Dette er Trustpilot
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