Easy to order and next day delivery which was amazing as my dog was coming out of hospital and needed to have the prescription food ready at home. Very impressed with Hyperdrug! Thank you for taking t... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Absolutely good as gold as always. I have been a customer for quite a long while( back to the old Black Cat Medicines days.....much better name :-) ) and while I don't order very often I have ne... Vis mer
1st attempted delivery by parcel force did not even happen. But 2nd attempt arrived so all good. Not the sellers fault, but parcel force are appalling for claimed failed delivery, when they haven... Vis mer
The ordering process is simple and there is a good range of stock (better than amazon as stocks items that Amazon does not. The order was placed on 20.07.26 arriving on 24.07.26 via Royal Mail. i hav... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Established in 1828 and online since 2001 as the first uk online pet pharmacy selling veterinary and pet supplies such as wormers for pets and horses as well as flea treatments, dog coats and much more!
Kontaktopplysninger
Station Industrial Estate, DL12 0NG, Barnard Castle, Storbritannia
- 01833 641112
- sales@hyperdrug.co.uk
- www.hyperdrug.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great company
Everything about this company has been great. Website, loading prescription, ordering and delivery, all spot on.
Definitely will use Hyperdrug again.
Delivery was a little slower than usual…
Delivery was a little slower than usual but as always reordered with no problems. Easy checkout and excellent product. Customer service is 2nd to none.
absolutely perfect in all manors.
Out of stock Item- was not contacted!
Really poor service. I ordered a supplement for my horse as she was running out. I received an order confirmation email but nothing else, so after a week I emailed to see what was happening with my order. I had no reply so I called after 9 days where I was told they were out of stock of this product despite no one having contacted me. I requested a refund (which I am still waiting to enter my account) but was not offered any compensation for the time and inconvenience caused.
Order processed quickly and delivery…
Order processed quickly and delivery was also on time. What more can you say?
Excellent company
Excellent company. Easy to use website and prompt delivery
Ordered on Saturday - Arrived on Wednesday
Ordered on Saturday, arrived Wednesday morning. Brilliant service!
Trusted company
Trusted company, I wouldn't go no where else for my vaccinations.
Good service excellent delivery…
Good service excellent delivery pleasant sales assistant
Good service and very prompt
Good service and very prompt. Just wish we could get the 300g package.
A week after placing the order I’m…
A week after placing the order I’m still waiting for delivery…I’ve followed the tracking information and Royal Mail seem to be shipping the parcel back and forth between my local office and the shippers local office. I’ve now tried to contact yourselves via email and also using your message system on your website and i’ve had no response. Final straw was the email asking for feedback….summary would be stop using royal mail as they are too unreliable, secondly respond to customers who are simply asking for some help
Best price great service thank you
Best price great service thank you
Prescription for dog
I got the prescription from the vet on the Wednesday and by Monday morning my order had arrived. Easy to upload prescription and to order what I needed. I'm very pleased with the service and the price.
Delivered very quickly,driver nice and…
Delivered very quickly,driver nice and friendly as usual
The staff and delivery services
The staff are always polite and helpful. The delivery always come on time and safely packed.
Easy ordering and details confirmations…
Easy ordering and details confirmations daily until product arrived
Efficient delivery of a repeat…
Efficient delivery of a repeat prescription which they held in their records
Smooth operation
From start to finish (ordering and delivering) everything went very smoothly.
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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