Purchased a house with existing HRV system. Interestingly, soon after purchase we received notice from HRV that the system needed a service. ( detail was sent to house address and addressed to oursel... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
After the first time changing the air filter the system started pumping dust from the roof into the house causing chest pain and eye irritation. Had it checked and filter replaced 3 times and it still... Vis mer
After a terrible start with trying to organise a repair by phone, taking 4 days and many calls to get an appointment we finally had a great result. Our technician Villi was so friendly, polite and kn... Vis mer
Our System needed a replacement fan. HRV used some quite honestly deceptive language to try to tell us that was not possible and the only solution was a $2,500 replacement. This included tell... Vis mer
Informasjon om virksomheten
- Ventilasjonsentreprenør
- også i
- Klimaanleggleverandør
- Klimaanleggtjenester
- Leverandør av varmtvannsbeholdere
Skrevet av virksomheten
HRV is here to help all New Zealanders make their homes drier, filled with filtered air and much more comfortable to live in. We've been dedicated to this mission since 2003 and have helped over 500,000 Kiwis achieve this. We work alongside our customers to understand what they need, then recommend a solution that does the job. This could include ventilation, extraction, heat transfer, heat pumps / air conditioning, panel heating, or a combination of products so you’ll love the feeling of coming home.
Kontaktopplysninger
New Zealand
- 0800478123
- service@hrv.co.nz
- www.hrv.co.nz
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The ventiltion system made a huge difference
We had a ventilation system installed and it made a huge difference in our house. Our house is warmer, and less damp and we have noticed an improvement in ours and our little kids health. The staff were all so nice and made the whole process so easy.

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I organised a tech to replace the…
I organised a tech to replace the filter. It was arranged quickly
The tech was in touch on the day

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Return Customers
As a return customer we already knew how marvelous the HRV system is. Sales person really knew her stuff and was great to deal with. Would highly recommend HRV. It has made both homes we lived in healthier. Installation was quick and easy, by helpful and friendly staff

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Honesty.
Honesty.
Once the Consultant arrived onsite, it became apparent my property wasn't suitable for an HRV system.
This was explained to me in simple terms, which I appreciated.
Once I make the changes necessary, I'll make sure to contact HRV.

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Continued satisfaction.
We've had our HRV system for over a decade and recently had the filters replaced. The system continues to operate as well as it did when we had it installed and even with the very cold winter we're experiencing there is very little condensation on our windows. We're very happy with HRV.

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The people of HRV Northland are some of…
The people of HRV Northland are some of the nicest, friendliest people I have ever dealt with. Whether it’s a phone call or a home service visit I always feel like I’m a top priority. Best customer service around.

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Experience and skill combined with good people skills.
The person we had was so helpful and experienced. He was kind and thoughtful and treated us with respect. He also knew what he was doing and had brought all the tools and equipment he needed with him. At the end he showed us the degree of complexity he was working with. eg very dusty filters.

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HRV multiple products
When shifting houses, asked for HRV to come and look at new house for install of HRV/Water Filter System/bathroom extractors. As we had an HRV system in our existing house and it was brilliant. Staff came out and viewed, gave us indication of pricing, timeframe etc. Super helpful and very professional. Installs went exceptionally well and really pleased. As it was getting colder asked about the heat transfer system that can be added to the HRV system. Again no hassles, everyone very professional and helpful. Install painless and system working really well. Would recommend HRV Canterbury to anyone considering a new build or retro fitting into existing house.

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Hrv Chch
They did exactly what they said, efficient, friendly lovely company. Love the hrv.

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Filter replacement
Contractor went out of his way to be helpful. Was friendly quick and efficient

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Was here when he said he would be
Was here when he said he would be. Did a great job and explained everything.

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Our HRV has come apart
Our HRV has come apart, the pipes are not connected to the motor, bottom of the motor has fallen off (photographice evidence was given), which means there is no filtered air in the house. HRV won't stand by their service workmanship without a callout fee. Very disappointed!

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Fantastic service and good advise.
Fantastic service and good advise.
Highly recommend
Truely a great company to deal with.

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Knowledgeable and professional
Friendly helpful staff to help understand what I needed . Michael was really helpful and gave me some other options that I hadn’t thought of. The quality of workmanship was great and I was kept up to date throughout the whole process. Found them to be extremely knowledgeable and professional

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The installers were very efficient and…
The installers were very efficient and quick in their work. Pleasant to deal with,

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Friendly nature and informative
Friendly nature and informative and appeared to be knowledgeable in her role

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HRV is a wise investment
Call centre is great. Helpful, friendly, proactive. Staff installing HRV were courteous, no hassles at all, great product. No condensation in winter, house cooled a bit in summer.

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Very polite. Very helpful.
The young lady who serviced my HRV was super helpful and extremely polite. Thanks hrv. Great service.

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Perfect service
Perfect service. Arrived on time, changed all filters, checked and tested the controls. Done in less than an hour. Very happy.

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Great service
Great service, happy with the product. Love the 'Burn Toast' option as it clears off all the cooking odour within minutes. The system works great with the moisture in winter, windows are dry and gives a fresh feeling when you breath as it maintains the temp inside the house. Very happy with the decision made to purchase this product.

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Dette er Trustpilot
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