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Howdens - Gravesend Anmeldelser 

86
•
TrustScore 5 av 5

4,8

Beliggenhet

Bytt filial

Unit E2, Westmill Imperial Business Park, Gravesend, DA11 0DL Kent, South East, GB

•

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Gravesend brach is unbelievably professional. Never busy to help or serve, always available and replies to emails ( including silly inquiries) are being done instantly. Super great customer servic... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I used the Gravesend store to plan and build my kitchen design. Emma the Kitchen Designer was brilliant, she was thorough, provided great communication and even made last minute changes to the design... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I would like to thank Olly Smith, who once again gave me excellent service. He always gets everything right, from the right materials to getting the delivery at the right time. I always use Olly as he... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Obtaining the product I needed was fine, but it took twice as long to get out of your store, with all the rigmarole of of checking my name, my number plate and my van was parked up the road, then a si... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Kjøkkenutstyr
  2. også i
  3. Dørleverandør
  4. Gulvbeleggbutikk
  5. Kjøkkenforhandler
  6. Soveromsmøbler

Skrevet av virksomheten

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Skrevet av virksomheten

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Kontaktopplysninger

  • Unit E2, Westmill Imperial Business Park, Gravesend, DA11 0DL, Kent, South East, Storbritannia

  • 01474 365 723

4,8

Enestående

TrustScore 5 av 5

86 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,8

Alle anmeldelser

(86)

8 663 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Had a few issues along the way but a…

Had a few issues along the way but a big thanks to Lauren at your Gravesend site for all her help. Only issue was worktops and upstands where badly bowed.

8. mars 2023
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Svar fra Howdens - Gravesend

Hi there Steve, Thank you for taking the time to leave this review- we will share your comments internally.

Vurdert til 5 av 5 stjerner

Gravesend Store

I used the Gravesend store to plan and build my kitchen design. Emma the Kitchen Designer was brilliant, she was thorough, provided great communication and even made last minute changes to the design with short notice. I was also recommended the builder I used through Howdens which made the whole process seamless! I now have my dream kitchen. Thank you to all the staff at Howdens Gravesend, for their friendly approach and prompt address to all my needs.

27. januar 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Howdens - Gravesend

Hi there Alice, Thanks for leaving this 5 star review for the Howdens - Gravesend depot! Take care and have a lovely day, Tash.

Vurdert til 5 av 5 stjerner

Gravesend brach is unbelievably…

Gravesend brach is unbelievably professional.
Never busy to help or serve, always available and replies to emails ( including silly inquiries) are being done instantly.
Super great customer service. No issues with returns. Always helpful and the design and technical team are always available. Deliveries are in a good time frame.
Lauren made my account open in minutes and my credit limit was increased without me even asking. Very pleased with my experience and The team is all very dedicated, especially Lauren.

4. januar 2023
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Svar fra Howdens - Gravesend

Hi, Thanks for leaving this 5 star review for the Howdens – Gravesend depot! Have a lovely day! Tash.

Vurdert til 5 av 5 stjerner

Lauren is always helpful and has a…

Lauren is always helpful and has a welcoming smile with great service to match . If the item isn’t in stock Lauren finds. Local Howdens which has it .

4. november 2022
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Svar fra Howdens - Gravesend

Hello, Thanks for reviewing our Howdens - Gravesend depot. Have a lovely day! Tash.

Vurdert til 5 av 5 stjerner

Top branch

Top branch, excellent, what more can l say! Well done Howdens Gravesend Branch.

23. september 2022
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Svar fra Howdens - Gravesend

Hello, Thanks for reviewing our Howdens – Gravesend depot. Have a lovely day! Tash.

Vurdert til 1 av 5 stjerner

Ordered a kitchen from you

Ordered a kitchen from you, chose an extractor, the one I received was a lot more expensive. Contacted the branch, to be told they gave me discount on something else so it counter balanced. Manger was extremely rude and unsupportive.
Lamona aftersales is a nightmare to get through too.
Kitchen fitters were amazing.

8. juni 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Howdens - Gravesend

Thank you for bringing this matter to our attention, Audrey. It would be helpful if you could email us with your contact details, account number, and confirmation of the depot in question to reviews@howdens.com so that we can raise your comments with the Gravesend depot. All the best

Vurdert til 1 av 5 stjerner

We ordered a kitchen and 8 fire doors…

We ordered a kitchen and 8 fire doors from Howdens.

Originally the transaction was very smooth, Roy was very helpful, he created a plan for the kitchen, during this process Roy has since retired and after this point the service and errors have been very poor.

We ordered grey units, the builder arrived to fit these, the boxes had some grey units and some green units. The fire doors had not all arrived although they were meant to be in the same delivery slot.

Howdens then notified us they had only placed an order for 6 doors opposed to 8 which has resulted in us continuing to wait for doors.

Our builder has spoken to 3 people from howden who tried to shift the blame on him although Roy’s drawings and email confirmation fully confirmed all the correct details and product numbers for each of the kitchen units.

This has resulted in us paying out for builders twice who had come to fit a kitchen with multiple incorrect parts.

I have emailed and tried to raise a complaint to howdens over 2 weeks ago and the complaint has not been acknowledged, although the time frame for acknowledging a complaint is 24-48 hours, I appreciate they may be busy but 2 weeks is not appropriate.

Our builder has been a loyal to howdens and when dealing with Roy he has had no issues for the last 5 years. Since Roy has left he has had 5 incorrect orders in the space of 3 weeks.

These issues have resulted in delays with our property, financial inconvenience and emails being ignored.

The Dartford branch that made the error

26. april 2022
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Svar fra Howdens - Gravesend

We're sorry you have been disappointed by your experience, Amandeep. It would be helpful if you could email us with your contact details, account number, and confirmation of the depot in question to reviews@howdens.com so that we can help further. All the best

Vurdert til 1 av 5 stjerner

Don’t bother

Don’t bother . My granite work top looks like it’s been fitted by a total amateur .

8. april 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Howdens - Gravesend

We're sorry you have been disappointed by your experience, Mark. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com. All the best

Vurdert til 5 av 5 stjerner

Very helpful

Chris was very knowledgeable and provided great assistance

30. mars 2022
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Svar fra Howdens - Gravesend

Good afternoon, Thanks for leaving this positive review. Best wishes, Tash

Dette er Trustpilot

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