I ordered a letter box from here to replace one that had broken. I received fabulous service via email from them regarding which product would fit, delivery times etc. Exceptionally responsive. Would... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Very expensive hand rail brackets…BUT the quality is stunning. Hard choice at the time of ordering re cost but couldn’t find anything I liked more. Had to wait a while for delivery as they are from th... Vis mer
I was helped for three quarters of an hour on the phone by a most helpful and patient young lady, whilst I checked through a number of details to ensure the stainless steel letter box would fit. Fina... Vis mer
Great all round experience in choosing door architecture!! Janes gave superb customer service. His knowledge of the products is amazing. A real pleasure to work with him.
Informasjon om virksomheten
Skrevet av virksomheten
With over 20 years of architectural ironmongery understanding and experience ITFITZ is well placed to manage all your ironmongery needs from conception through to completion. We offer a complete scheduling consultancy service working collaboratively with architects, designers and clients offering designer products alongside bespoke solutions to coordinate all your ironmongery requirements. Choose from our different sections your contemporary house hardware accessories, and discover design items from leading brands including Formani, Frost, Mardeco and many other great designers. As we are the official online retailers for those brands, we are able to offer the latest quality designed products, with special offers regularly updated on a selection of home accessories.
Kontaktopplysninger
Lower Road, SL6 9HF, Maidenhead, Storbritannia
- 01628 551850
- sales@itfitz.co.uk
- www.homebits.co.uk
4,6
Enestående
81 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Order never arrived and the company has…
Order never arrived and the company has not responded to my calls or emails. Terrible customer service - they have taken my money and who knows if I will ever receive the products! Do not order from this company!!!
18. januar 2021
Svar fra ITFITZ
We communicated with the buyer that due to Brexit we were unable to supply her with the goods that she ordered and issued a full refund.
Prompt delivery and nice quality item.
1. desember 2020
Still waiting
Unable to give more stars as still waiting for our order, have not received any updates on our order this will now be coming up for four weeks. Seem happy to take the money for the order not that quick on actually sending the goods.
15. november 2020
Disappointing service
I ordered some door numerals, but didn't receive notice of dispatch so I had to ring to chase up. I was told they had one of the numerals in stock but the other had to come from Germany. A week later I emailed to chase again but received reply saying the type I ordered was no longer manufactured. I feel I wasted nearly 2 weeks chasing a product when I should have been kept informed and told when it was unavailable. However I was eventually refunded in full. I would suggest Homebits could improve their handling of customer orders.
5. oktober 2020
Anmeldelse skrevet uten oppfordring
Excellent service and customer loved…
Excellent service and customer loved the item.
25. september 2020
Anmeldelse skrevet uten oppfordring
Still not received the toilet roll…
Still not received the toilet roll holder
19. september 2020
Anmeldelse skrevet uten oppfordring
ARKITUR 2 Oval Bell Push Doorbell
I ordered and received an ARKITUR 2 Oval Bell Push Doorbell. However, it has a very complicated fixing system on it (screw fixings are not seen) and it did not arrive with any installation instructions or assistance. Homebits also have not noted any installation or assistance guidelines on their website and it is impossible to make a comment underneath their item placed, or to seek assistance. Terrible service and product information (manufacturer's website or contact details not even given, if Homebits are unwilling to help). Really disappointing.
27. august 2020
Anmeldelse skrevet uten oppfordring
Svar fra ITFITZ
We were not contacted regarding this issue but have taken on board this reviewers comments and have subsequently amended the description on our website for all of the bell pushes that use this method of fixing and now add a sticker with the same information on the product when shipped.
Product didn’t arrive
Product didn’t arrive. Contacted homebits and have received no response.
UPDATE - product arrived quicker than their response to my review but that’s not saying much... they must have been closed for the winter which is fine.
24. august 2020
Anmeldelse skrevet uten oppfordring
Svar fra ITFITZ
The product was sent to the customer but just didn't arrive as quickly as he had hoped given that it was coming from Portugal and they were closed for summer holidays.
Not received!!
6. august 2020
Anmeldelse skrevet uten oppfordring
Fabulous product
Fabulous product. Really pleased, they work perfectly and go so well with my black steel doors.
22. juli 2020
Anmeldelse skrevet uten oppfordring
Awkward website
10. juli 2020
Anmeldelse skrevet uten oppfordring
Stay away
Took my money, haven’t received my product, hasn’t replied to my last email, very unprofessional, stay well clear?
19. juni 2020
Anmeldelse skrevet uten oppfordring
Brilliant range of products
Brilliant range of products, excellent service
26. mai 2020
Anmeldelse skrevet uten oppfordring
Lovely hooks
Lovely hooks, delivery slow but to be expected at this unusual time. Would certainly order again. Thank you.
22. mai 2020
Anmeldelse skrevet uten oppfordring
Spare parts for wave pump dispensers
Spare parts for wave pump dispensers
Perfect and much cheaper that buying from Maine suppliers & works just perfect
7. mai 2020
Anmeldelse skrevet uten oppfordring
Perfect Thankyou spare part for wave soap dispenser
Perfect Thankyou
30. april 2020
Anmeldelse skrevet uten oppfordring
The communcation was good
The communcation was good, the product arrived when it was promised and the product is very high quality.
8. april 2020
Anmeldelse skrevet uten oppfordring
Excellent service and advice!!
3. mars 2020
Anmeldelse skrevet uten oppfordring
Great customer service.
27. februar 2020
Anmeldelse skrevet uten oppfordring
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