Homebase - Tunbridge Wells Anmeldelser 

67
TrustScore 4.5 av 5

4,4

Beliggenhet

Bytt filial

Unit 1 A, Linden Park Road, TN2 5QL Tunbridge Wells, Kent, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

Sadly 19 of the 25 tiles were found to be broken after I had taken out the first 6 good ones. The damage indicated the box had been dropped at the original warehouse, not by the courier, who used a se... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

My order was ready to collect very quickly after ordering.. When I arrived at the store to get my order I was served by a friendly member of staff. She was able to find my order quickly. The whole tr... Vis mer

Vurdert til 5 av 5 stjerner

Throughout the Tunbridge Wells store we found the staff exceptionally helpful. In the plants area the lady staff member was so knowledgeable and courteous. The gentleman at the door similarly helped u... Vis mer

Vurdert til 5 av 5 stjerner

I regularly visit Homebase in Tunbridge Wells (Linden Park Road) and am often served by a lady called Shelly (Operator number 232928). She is always helpful and cheery. Great customer service attitude... Vis mer


Informasjon om virksomheten

  1. Oppussingsforretning
  2. Baderomsforhandlere
  3. Gjør-det-selv-butikk
  4. Møbelbutikk
  5. Hagesenter
  6. Kjøkkenforhandler

Om Homebase - Tunbridge Wells

Skrevet av virksomheten

Homebase

Skrevet av virksomheten

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Kontaktopplysninger

  • Unit 1 A, Linden Park Road, TN2 5QL, Tunbridge Wells, Kent, Storbritannia

  • 0345 640 7071

4,4

Enestående

TrustScore 4.5 av 5

67 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 47 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(67)

766 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

amazing stuff helpful fast

amazing stuff helpful fast . Andy was polite. And he was helpful told us about the order, we had doublechecked with us the order..sue was helpful to . thank you

7. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Not enough staff so no one to help me…

Not enough staff so no one to help me out with a large box of garden furniture- had been to Sevenoaks previous week and they were so helpful

24. juli 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Homebase - Tunbridge Wells

Hi Heidi,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Vurdert til 5 av 5 stjerner

Very helpful staff team at Tunbridge Wells

Throughout the Tunbridge Wells store we found the staff exceptionally helpful. In the plants area the lady staff member was so knowledgeable and courteous. The gentleman at the door similarly helped us with specific questions and took time to take us to the area where we found what we were looking for. Amari on the till could not have been more helpful - friendly, enthusiastic and smiling throughout. Great advocate for Homebase.

21. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

parasol base

Went in to buy a parasol base, I didn't know which one would be big enough for my parasol. A very helpful member of staff helped me, even unboxing the product so I could check the size

20. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Store was very well presented

Store was very well presented. Staff members were very helpful, Alison helped us locate the house plants, another staff member helped us to locate the rotary airer covers and Shelly who served us on the checkout was also very helpful and polite.

7. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Order was ready but staff disengaged

Order was ready but the energy, or lack of, from the staff member did not inspire confidence. We were also incorrectly directed to the wrong part of the store when there was a whole display in the correct area!

7. juli 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Homebase - Tunbridge Wells

Hello Carol,

Thank you for your review, we're sorry that the customer service you received was not to the high levels of customer service we expect at store.

Kind Regards

Team Homebase

Vurdert til 5 av 5 stjerner

I went into get plants i had a good…

I went into get plants i had a good service at the till with two young lady’s shelly was very helpful :) told me about this to leave a feed back so i have she also gave me information on what’s on sale ilbe looking at that to very interesting thankyou and online to .

21. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service today served by a young…

Great service today served by a young lady by the name of Shelly who helped me make sure I got the right products and spent time explaining them to me , that is something you rarely get these days thank you fab shopping experience

20. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Brilliant staff

The staff. I lost my long-cherished gold ring in the store whilst plant shopping. Assistant handed it in, my panic call when I arrived home got most reassuring response and today I was treated so well by everybody when I went in to collect it.

6. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Extremely unhappy box smaller from…

Extremely unhappy box smaller from store to boxes purchased on line but same price?

Also box cracked ????

1. juni 2024
Logoen til Homebase - Tunbridge Wells

Svar fra Homebase - Tunbridge Wells

Hi Mary,

Thanks for your feedback. We’re sorry for any disappointment this has caused to you. Sometimes our online and instore pricing/promotions do differ - You can find all our pricing policy here - (https://www.homebase.co.uk/customer-services/resources/pricing-policy.list) Please reach out if you need any further support.

Thanks,

Team Homebase

Vurdert til 3 av 5 stjerner

Grubby environment

The click and collect service was good but the whole store was grubby and poorly presented .

27. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til Homebase - Tunbridge Wells

Svar fra Homebase - Tunbridge Wells

Hi Patricia,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

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