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Homebase - Reigate Anmeldelser 84

•
TrustScore 4 av 5

3,9

Oppussingsforretning
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Beliggenhet

Bytt filial

Rushworth Road, off London Road, RH2 0QG Reigate, Surrey, GB

•
0345 640 7626

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I have got the confirmation the order will be ready to collect on time. When I went in store after travelling 40min drive, the staff informed me that product is not available. It was so frustrating af... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Went into the Reigate homebase store today and were met by very friendly helpful staff which made my shopping experience all the better as I have mental health and I can find going into places lik... Vis mer

Vurdert til 5 av 5 stjerner

I ordered a Karcher jet washer in the evening, and collected it the next morning. The lady staff member at Collections was friendly, smiling, helpful, and found my order quickly. Another lady at a... Vis mer

Vurdert til 5 av 5 stjerner

Ordered a hedge trimmer online and intended to collect at Reigate Homebase but failed due to an error made by the store. The store manager has been very helpful. Not only had he apologised for the inc... Vis mer

Informasjon om virksomheten

  1. Oppussingsforretning
  2. Baderomsforhandlere
  3. Gjør-det-selv-butikk
  4. Møbelbutikk
  5. Hagesenter
  6. Kjøkkenforhandler

Om Homebase - Reigate

Skrevet av virksomheten

Shop Sale Shop our Kitchen Range Shop Paint & decorating CONTACT US

Homebase

Skrevet av virksomheten

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Kontaktopplysninger

  • Rushworth Road, off London Road, RH2 0QG, Reigate, Surrey, Storbritannia

  • 0345 640 7626

3,9

Bra

TrustScore 4 av 5

84 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 14 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 1 av 5 stjerner

I have got the confirmation the order…

I have got the confirmation the order will be ready to collect on time. When I went in store after travelling 40min drive, the staff informed me that product is not available. It was so frustrating after travelling 40min to get the item and the staff simply informed that the product is not available just and thats the system fault we can issue the refund.Had a very bad experience

24. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Homebase - Reigate

Thank you for taking the time to speak with us directly.

We’re glad we were able to get this resolved for you and reach a positive outcome. We appreciate the feedback provided and the opportunity to put things right.

Thank you again for your patience throughout

Vurdert til 4 av 5 stjerner

Okay

Shame salespeople can’t give a smile, it costs little. Not really friendly.

9. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Item ordered was damaged and deformed

Item ordered was damaged and deformed, only one in stock. Staff offered a discount which was accepted. Ordered online so they could have informed me and saved me travelling a considerable distance. Also unable to supply another order even though they showed seventeen in stock!

11. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Homebase - Reigate

Hi Mr D S,

We’re sorry you’ve had a disappointing experience with your click and collect. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Vurdert til 5 av 5 stjerner

10% disc and carried my things to my car!

I signed up for the newsletter online and got 10% discount, which made me very pleased. On collecting my order, I was even happier when the young gentleman asked to carry my things to my car. He even packed it all inside. Very impressive! Service at the tills, although busy was swift. Everyone very cheerful and polite.

5. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

It would be helpful if Homebase could…

It would be helpful if Homebase could store kiln dried sand under cover.

30. september 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Homebase - Reigate

Hi Mr Webster​,

We’re sorry to hear of any disappointment caused, thank you for bringing this to our attention. We have shared your feedback with the store management team to review this product in store. Should you need any further support regarding your purchased please use the following link to get in touch (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb) and include “FAO Gemma Ref 2083038” in the subject line. We’ll aim to get back to you as soon as we can.

Thanks,
Team Homebase

Vurdert til 3 av 5 stjerner

Quick service but very unhelpful…

Quick service but very unhelpful customer service. No assistance to load extremely heavy bags of gravel into the car staff just watched.

14. september 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Homebase - Reigate

Hello Jenni,

Thank you for your review, we're sorry to hear that you were disappointed by the customer service at our store.

Kind Regards

Team Homebase

Vurdert til 2 av 5 stjerner

Really stupid

Really stupid!
I sent my wife to pick up the order as she was passing the store.
The person that gave her the order, handed over a set of boxes with lids for a completely different product. We ordered four boxes and got five lids. Three of which are for a completely different product. Now we need to spend time and fuel going all the way back to sort this out. Not impressed.

6. september 2024
Anmeldelse skrevet uten oppfordring
Logoen til Homebase - Reigate

Svar fra Homebase - Reigate

Hi OC,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Vurdert til 4 av 5 stjerner

Quick and easy

Couldn’t find the item on the shop floor but ordered online and it was ready to collect later that day. Two trips but got exactly what I needed.

5. september 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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