Homebase products unfortunately are manufactured poorly . Out of all the various products I purchased over the last 12 to 18 months like kitchen taps , soft close toilet seat internal door handles all... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Homebase products unfortunately are manufactured poorly . Out of all the various products I purchased over the last 12 to 18 months like kitchen taps , soft close toilet seat internal door handles all... Vis mer
Selskapet har svart
Ordered online, straight forward. Item available to collect the next day. Shop location is great with pleanty of parking available. Easy access to a brightly lit, clean and spacious shop. Couldn't hel... Vis mer
Three of the boxes of very heavy laminate flooring we went to pick up from the click and collect counter, were damaged - we took them back inside and asked to exchange them - very ‘grumpy’ ‘assistant’... Vis mer
Selskapet har svart
New shower suite bought and fitted in March. A fitting broke within months. I spoke to Mark Lenton at Homebase, Newcastle under Lyme and replace arranged and delivered the next day. Now happily inst... Vis mer
Skrevet av virksomheten
Skrevet av virksomheten

33 Brook Lane, ST5 3HU, Newcastle-Under-Lyme, Staffordshire, Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 51 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I recently purchased a rotary mower from the store. When assembling it there was a washer missing. I phoned the store and spoke to store general manager Ian. He gave excellent service and said he would find a washer for me which he did and he posted it to me, which saved me the hasstle of bringing the mower back to the store.
Thank you Ian
Unfortunately I didn’t ask for a name however the Lady who helped me with my collection at the Newcastle-under-Lyme store was amazing, very kind and quick and managed to make me chuckle while I was having a hard day. Overall a 10/10 service !
I forget my order number however I went in at around 7pm on Monday to collect a portable Jet washer :)
Excellent customer service and helpful staff. Even offered to help me with bulky items to my car!
Judith was very polite and helpful and made my shopping experience even better,
Ok except some confusion over taking my old one for recycling.
Great knowledge and understanding of what I needed when I spoke to Jase in Newcastle under lyme branch.
Great service 👏
The lady on the collection desk was an absolute star. I am disabled and would not have been able to carry the item to my car. Rather than letting me struggle with the heavy box, she carried it to my car and put it into the boot on my behalf. Excellent customer service.
Good product, excellent service .pleasant Delivery driver, and date of delivery was sent prior to the item being delivered
Very satisfied. My lawnmower is brilliant and I’m very happy with it
Mark was very helpful, he understood what we were after and and helped us to select the best options for us. Thank you Mark.
Newcastle HB is my go-to place for jobs around the house. Great variety of products and always have what I need. Staff are knowledgeable, friendly and keen to help. Checkout quick and efficient
Excellent store - they had what I needed and the staff knew what they were talking about. All very friendly and efficient.
Excellent customer service. Needed help finding specific paints, staff were only too happy to help.
Excellent customer service, we were served by Judith!
Had a very good experience. Good advice and easy to deal with. Appointments were on time and courteous service. Very happy.
Top quality and the staff are super helpful!
Again another great visit here. Staff are welcoming and friendly. Always happy come here for my diy needs. Staff always helpful and willing to help if your struggling find stuff or with what your thinking of doing.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.