Mark in the kitchen department at Homebase kitchens helped me choose a most lovely kitchen. He came and measured up within a couple of days and created a design shortly thereafter. I went into the sho... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
All went as expected, was delivered with respect with a kind, helpful delivery driver. Lovely chair, would definitely purchase again. Only issue was the box was a little bit damaged but the product in... Vis mer
Ordered item said in stock only to get phone call from Will at Maidenhead store to say only item they had had been sent to other store . He then checked around and eventually found one phoned back and... Vis mer
Booked click and collect. Lady staffing the desk was very overworked and trying to deal with multiple enquiries at once rather than resolving one at a time, which took longer than necessary. Goods we... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Homebase - Maidenhead
Skrevet av virksomheten
Homebase
Skrevet av virksomheten
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktopplysninger
Stafferton Way, SL6 1AY, Maidenhead, Berkshire, Storbritannia
- 0345 640 7811
4,3
Enestående
113 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 47 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Rubbish material it was a pain to set…
Rubbish material it was a pain to set it up i am not recommending at alll
10. februar 2024
Anmeldelse skrevet uten oppfordring
Grabbed a bargain on click n collect
Grabbed a bargain on click n collect, but not from my local store. But worth the journey and great service from staff at Homebase Maidenhead.
11. februar 2024
Anmeldelse skrevet uten oppfordring
Parts missing!
picked up lamp which was no fuss and very quick but got home. Went to fit the lamp and parts were missing out of the box now have to go back to the store and try and sort it !
5. februar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Homebase - Maidenhead
Hi Gavin,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store management team.
Thanks,
Team Homebase
Collect and pick up
Collect and pick up. Fast service. Item picked and on shelf for staff to get easily
30. januar 2024
Ordered a sale item for click and…
Ordered a sale item for click and collect and I had a text within the hour saying the items were ready for collection. Excellent service.
27. januar 2024
Anmeldelse skrevet uten oppfordring
Easy process
Easy to order online and item waiting for me at collection. Great customer service too. Thank you
27. januar 2024
Anmeldelse skrevet uten oppfordring
Really helpful when collecting my order.
12. januar 2024
Anmeldelse skrevet uten oppfordring
Good service
Prompt, courteous service and helpful when asked questions
7. januar 2024
Anmeldelse skrevet uten oppfordring
Not so good this time
Usually our Homebase experience is good. However, only two people serving on tills so there was a long wait to be served.
3. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Homebase - Maidenhead
Hi Rachel,
Thanks for bringing this to our attention. We’re sorry to hear of your disappointing experience. Feedback is like this is incredibly important to us. Please feel free to reach out to us on (https://help.homebase.co.uk/hc/en-gb/requests/new) if you would like to discuss this further.
Team Homebase
Speedy friendly service
Walked straight in and up to the lovely helpful Toby who took me straight to customer desk and retrieved my order within minutes! Great friendly service
24. desember 2023
Anmeldelse skrevet uten oppfordring
Poor management and not friendly with customer
Got a taxt your order is ready after when i was at homebase they said sory you can cancel the order frome Maidenhead and place a new order and collect frome highwycomb ignor the customer importance
Treat the customer like a joke
30. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Homebase - Maidenhead
Hi Najeeb,
Thanks for your feedback. We’re sorry for any disappointment and would like to see how we can fix this for you. Please fill in your details at the following link (https://help.homebase.co.uk/hc/en-gb/requests/new) and we’ll get back to you as quickly as possible.
Thanks,
Team Homebase
Professional
Professional, friendly and prompt service. Fantastic customer experience!
27. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Homebase - Maidenhead
Hi auddree,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Speedy collect service!!
27. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Homebase - Maidenhead
Hi GrommetandSassy,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Brilliant Price
Brilliant Price. Best price available anywhere. Where on sale. Ordered online, picked up next day. All good. Thank you.
27. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Homebase - Maidenhead
Hi Mr,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Called to ask about a dpd locker in…
Called to ask about a dpd locker in Maidenhead, support rude customer service, saying it's not their problem, well let me tell you, it is your problem or don't host the lockers.
18. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Homebase - Maidenhead
Hi HS.,
Thanks for your feedback. We’re sorry for any disappointment this has caused to you. We will share this with the relevant team
Thanks,
Team Homebase
Easy to order
Easy to order, ready for pick up in an hour and friendly staff at Maidenhead.
15. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Homebase - Maidenhead
Hi English,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Quality service …
I was trying to hunt down a specific set of Xmas lights (only 4 showing in stock). The staff were extremely helpful at helping me to find them and suggested I ordered online for collection within the hour, while they tried to locate them. I also think they have the best selection glass baubles.
4. desember 2023
Svar fra Homebase - Maidenhead
Hi Bess,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Brilliant
Great experience from looking on line to collecting my order.
10. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Homebase - Maidenhead
Hi Nicola,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
The staff were efficient and friendly…
The staff were efficient and friendly and even help me load into my car
8. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Homebase - Maidenhead
Hi Lynne,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Excellent experience
4. desember 2023
Svar fra Homebase - Maidenhead
Hi Madelene,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.