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Homebase - Galwally Anmeldelser 

99
•
TrustScore 4.5 av 5

4,3

Oppussingsforretning
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Beliggenhet

Bytt filial

Drumkeen Complex, Upper Galwally, Saintfield Road, Galwally, BT8 6FY Belfast, GB

•
0345 640 7674

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I have shopped from Homebase in Galwally Belfast on numerous occasions since I moved there over two years ago. The staff have been very friendly. In particular I should mention Klara from the kitchen... Vis mer

Vurdert til 5 av 5 stjerner

Bought a sofa last week but the store only had one left & it had a mark on it. The manager including Aaron in Belfast Forestside store was so helpful and got in touch to show me the mark. So helpful a... Vis mer

Vurdert til 5 av 5 stjerner

William n Pat from Upper Galwally Branch went over and above today. They went and checked the warehouse and found what I needed. They were so pleasant n very helpful.. Great customer care 👌

Vurdert til 1 av 5 stjerner

Staff were shockingly rude, two members staff were discussing personal holidays while I waited for about 5, minutes standing directly at the desk, then without even looking at me the young lady behind... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Oppussingsforretning
  2. Baderomsforhandlere
  3. Gjør-det-selv-butikk
  4. Møbelbutikk
  5. Hagesenter
  6. Kjøkkenforhandler

Om Homebase - Galwally

Skrevet av virksomheten

Shop Sale Shop our Kitchen Range Shop Paint & decorating CONTACT US

Homebase

Skrevet av virksomheten

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Kontaktopplysninger

  • Drumkeen Complex, Upper Galwally, Saintfield Road, Galwally, BT8 6FY, Belfast, Storbritannia

  • 0345 640 7674

4,3

Enestående

TrustScore 4.5 av 5

99 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 47 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(99)

756 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 1 av 5 stjerner

Ordered online for pickup in store

Ordered online for pickup in store. Received txt to say i had collected, phoned store who were unable to find order on system. They contacted head office.

Recontacted store again as received no callback, head office confirmed order and i was told call to store to collect.

Called to store and again ran into issues as not on order system, item was found after 10 minutes.

I wont be using click and collect again.

Got item home and broke after use, would not recommend poor quality product.

23. mai 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Homebase - Galwally

Hi Steve,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Vurdert til 5 av 5 stjerner

Absolutely fantastic service today from…

Absolutely fantastic service today from Jamie, Fionn and David. Excellent customer care as always. Jamie carried to car as i have Multiple Sclerosis and walk with a stick. Above and beyond exceptions and very friendly.

18. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

My experience was excellent

My experience was excellent. I ordered online at 9pm on Thursday and my patio set was ready for collection at 10am on Friday morning. The set was brought from the store on a pallet truck to my van in the car park and I was assisted in putting my purchase into it.
First class customer service.

10. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Better to buy second hand and cheaper

Picked up two LED hanging lights at around £125 each this morning using the “click and collect” service. Can’t believe the appalling state of the packaging, evidencing that *both* boxes and internal wrapping have been opened previously and very poorly put together again. Makes one very much regret dealing with this store and wishing we had just bought used items from someone who would, in all likelihood, have shown much more care and consideration. Can’t deal with this team again. Happy to share photographs if anyone interested.

4. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til Homebase - Galwally

Svar fra Homebase - Galwally

Hi George,

We’re sorry you’ve had a disappointing experience with your click and collect. We appreciate you bringing this to our attention and will share your review with the store to review further.

Thanks,
Team Homebase

Vurdert til 5 av 5 stjerner

Great customer service

Helpful staff efficiently dealt with an unavailable item in my click & collect order, refunding me the value of it.
One individual offered to remove a spider from my new plant pot for me, if I was scared of them. Excellent customer service 🙂

2. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Store manager Aaron was extremely…

Store manager Aaron was extremely helpful. Great customer service he helped me order the perfect bathroom suggesting alternatives and coming up with a perfect package. It was a pleasure to shop at homebase with Aaron’s assistance. Highly recommend five stars.

1. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Kitchen-refit

The kitchen design team were brilliant-their suggestions and advice on my kitchen project was excellent.At no stage was there a hard sell.The planning experience was stress free despite me changing my mind on handles and worktop on several occasions.A great team with a real love of the job providing an excellent service.

26. april 2024
Vurdert til 2 av 5 stjerner

The woman behind the desk was having a…

The woman behind the desk was having a conversation with another colleague while she served a lady in front on me then continued on when I was being served! Also have a personality of a brick! There was no thanks from her at all! To busy with her conversation else where

26. april 2024
Anmeldelse skrevet uten oppfordring
Logoen til Homebase - Galwally

Svar fra Homebase - Galwally

Hi Sam,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Vurdert til 5 av 5 stjerner

Excellent experience at Homebase.

We visited Homebase on Saturday 13th April
to buy a new T.V unit, we were met with excellent customer service by a staff member named Alain. He went above and beyond throughout the whole experience to help us with our purchase including taking it to our car. He was very friendly, warm and professional and made the whole experience very pleasant, I would recommend this store to anyone we were treated with care and respect.

13. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Quick delivery

Quick delivery. Good communication about my order and tracking it. Prompt, friendly, helpful service.

8. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Wrong shelving

The wrong shelving units were set aside.

8. april 2024
Anmeldelse skrevet uten oppfordring
Logoen til Homebase - Galwally

Svar fra Homebase - Galwally

Hi Andrew​, 

We’re sorry for any disappointment and would like to see how we can resolve this for you. Please fill in your details at the following link (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb) and we’ll get back to you as quickly as possible.

Thanks,
Team Homebase

Vurdert til 5 av 5 stjerner

Galwally was the best!!!

I visited the Galwally store (store 000674) for paint. I met Matthew and he was great. Very knowledgable and extremely helpful. Nothin was a bother to help me with. Chatted away and fave great advice. Alsp dealt with 2 other men too. David was one and another who mixed paint for me too. I have to say i really enjoyed my visits as I was treated sp well and they were all extremely helpful.

Most people only ever tell you when they have had a bad experience. I wanted to tell you how good the staff were.

4. april 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

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