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Homebase - Frome Anmeldelser 

246
•
TrustScore 4.5 av 5

4,6

Oppussingsforretning
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Beliggenhet

Bytt filial

Wessex Fields, BA11 4DH Frome, Somerset, GB

•
0345 640 7591

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

I had to bring a faulty product back. Rebecca’s customer service attitude was poor. I tried to explain that it was inconvenient to have to bring it back. She refused to apologise saying she doesn’t pa... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

After getting a new Intergrated fridge/freezer fitted, we needed some new doors as we had been advised incorrectly by a previous company on sizes etc. I can’t tell you how helpful Kayleigh and Neil we... Vis mer

Vurdert til 5 av 5 stjerner

Popped into Homebase Frome yesterday for another pot of Heritage paint as we’d run out. Peter was as helpful as ever and quickly mixed a pot up for me as there was none in stock. He’s always ready w... Vis mer

Vurdert til 5 av 5 stjerner

Linda at HomeBase in Frome Somerset is a happy friendly and efficient member of staff. I bought numerous items but later had to return some unused as they were unsuitable. Linda is consistantly pleasa... Vis mer

Informasjon om virksomheten

  1. Oppussingsforretning
  2. Baderomsforhandlere
  3. Gjør-det-selv-butikk
  4. Møbelbutikk
  5. Hagesenter
  6. Kjøkkenforhandler

Om Homebase - Frome

Skrevet av virksomheten

Shop Sale Shop our Kitchen Range Shop Paint & decorating CONTACT US

Homebase

Skrevet av virksomheten

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Kontaktopplysninger

  • Wessex Fields, BA11 4DH, Frome, Somerset, Storbritannia

  • 0345 640 7591

4,6

Enestående

TrustScore 4.5 av 5

246 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 46 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(246)

748 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 1 av 5 stjerner

Too few staff

Whenever I go to Homebase Frome I have the same experience. It is a gigantic store which would be fine but they appear to have cut down on staff drastically. They don’t seem to have the time to help a customer find something or help with some detail. I will not be going there again. It didn’t used to be like this and it is a deliberate decision by the management. I very rarely write a review!

30. september 2024
Anmeldelse skrevet uten oppfordring
Logoen til Homebase - Frome

Svar fra Homebase - Frome

Hi Christopher,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Vurdert til 5 av 5 stjerner

Kayleigh & Neil are great

After getting a new Intergrated fridge/freezer fitted, we needed some new doors as we had been advised incorrectly by a previous company on sizes etc. I can’t tell you how helpful Kayleigh and Neil were! They gave us advice, were in no way pushy and got our doors ordered quickly for us. We arrived without even having the correct measurements (how embarrassing) and they helped us to ensure we got the right fit. When the time comes we need a whole new kitchen, we’ll be coming to them. Thank you!

29. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Flawless click and collect process

Flawless click and collect process. The staff were very helpful and polite and were very willing to push the goods to the car for me. Great service, I would recommend Homebase for a click and collect purchase.

22. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Lack of communication

A number of my items that I ordered was not available. I was told that someone had tried to ring me to tell me but there was no missed calls on my phone. However since I returned home, my out of stock items are still showing as being in stock. Not sure what is going on

17. september 2024
Anmeldelse skrevet uten oppfordring
Logoen til Homebase - Frome

Svar fra Homebase - Frome

Hi Colin,

We’re sorry we haven’t been able to fulfil your complete order on this occasion. We appreciate you bringing your experience to our attention and will share it with the store to review further.

Thanks,
Team Homebase

Vurdert til 1 av 5 stjerner

Poor Customer Service / check out staff

Customer service/check out staff, ALL very poor & quite rude as left to wait unnecessarily while being ignored. perhaps some customer care training may be required !

16. september 2024
Anmeldelse skrevet uten oppfordring
Logoen til Homebase - Frome

Svar fra Homebase - Frome

Hi Pauline​,

Thanks for bringing this to our attention. We’re sorry to hear you've had a disappointing experience instore. Feedback like this is incredibly important to us. Please feel free to reach out to us on (https://help.homebase.co.uk/hc/en-gb/requests/new) if you would like to discuss this further.

Team Homebase

Vurdert til 5 av 5 stjerner

Peter at the Frome store was extremely…

Peter at the Frome store was extremely helpful. We were buying paint, and he gave good advice. He even went the extra mile after mixing paint for us and put the ready mixed paint on the shaking machine to save us having to stir it in the morning.

11. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Pete

Pete -
Very helpful with mixing paint and advice about different paint types

3. september 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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