Homebase - Cannock Anmeldelser 

134
TrustScore 4.5 av 5

4,4

Beliggenhet

Bytt filial

The Orbital Retail Centre, Voyager Drive, Cannock, WS11 8XP Cannock, Staffordshire, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Order processed quickly. 1 item not in stock but got a phone call to advise and refund arranged automatically. Easy click n collect process- order ready on trolley (many bags of compost) so much quick... Vis mer

Vurdert til 1 av 5 stjerner

I purchased a cordless hedge trimmer by using click & collect. On opening the box when I got home it was clear that the said item was a returned item the blades were marked the trimmer was scuffed the... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Went to buy a hedge trimmer (bosch as was only brand made somewhere other than China!). Displayed trimmer had a big hole smashed in the box. Found a young chap and asked him if they had another one i... Vis mer

Vurdert til 3 av 5 stjerner

My kitchens not even 3 years old yet and I can see im going to need multiple repairs done very soon. Not a patch on Howdens


Informasjon om virksomheten

  1. Oppussingsforretning
  2. Baderomsforhandlere
  3. Gjør-det-selv-butikk
  4. Møbelbutikk
  5. Hagesenter
  6. Kjøkkenforhandler

Homebase

Skrevet av virksomheten

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Kontaktopplysninger

  • The Orbital Retail Centre, Voyager Drive, Cannock, WS11 8XP, Cannock, Staffordshire, Storbritannia

  • 0345 640 7114

4,4

Enestående

TrustScore 4.5 av 5

134 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 46 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(134)

748 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Julie in Cannock served me today

Julie in Cannock served me today! I always come to Homebase because the customer service is the best. No questions ever too daft and always happy to help. Homebase in Cannock is always my go to for home decorating, diy and craft supply needs!

7. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Charger missing from item

4. august 2024
Anmeldelse skrevet uten oppfordring
Logoen til Homebase - Cannock

Svar fra Homebase - Cannock

Hi Wayne​, 

Thanks for your feedback. We’re sorry for any disappointment caused! We've spoken to the store and they've confirmed they've been in touch with you and resolved directly. If you need any further support, please let us know 😊 

Thanks,
Team Homebase

Vurdert til 5 av 5 stjerner

New kitchen

A HUGE thank you to Darren Dutton who sat with me and designed my new kitchen. Very polite and patient, really looked after me. Recommended kitchen fitters Stefan and Mick. Very hard working professional men absolutely over the moon with my kitchen. They also recommended a plasterer Gordon who did a fantastic job on the ceiling and walls. Highly recommended these guys.

22. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Using click and collect- help loading item in car (or not)

Using click and collect, my item was brought on a trolly and handed to me. Only when I got to my car did I see it was over 76Kg. It was a struggle for me and my wife to load it. An offer from the young assistant should have been made.
Only the previous day we purchased a garden table and chairs set and whilst heading for the checkout an older assistant offered to help load it in the car, we didn't need any help but the offer was nice.
Maybe it's a generational thing but the young lad should have offered to help with such a large heavy item.
One for you to bear in mind for the future.

27. juli 2024
Anmeldelse skrevet uten oppfordring
Logoen til Homebase - Cannock

Svar fra Homebase - Cannock

Hi Anthony,

We always aim for great service, so we're sorry to hear you've had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Vurdert til 3 av 5 stjerner

Delivery times

Ordered on line for collection the next day Saturday.
Rang shop on Monday and they said would look into in.
Staff member rang back later to tell me it would be in store later that day, which it was.
No issues with staff, just the promise of next day collection.

23. juli 2024
Logoen til Homebase - Cannock

Svar fra Homebase - Cannock

Hi Robin​, 

Thanks for your feedback. We’re sorry for any disappointment caused by your delayed delivery to store! We'll ensure this is passed over to our courier to review further. Please reach out if you need any further support.

Thanks,
Team Homebase

Vurdert til 5 av 5 stjerner

Excellent service

From ordering to collection everything was so straight forward. Your staff at the Cannock branch were excellent. They help me carry and lift the heavier items to my car. Thank you

26. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Good service

Good service, the two lady's (Brooke and Kristina) helped me workout which paint base would work best and served us quickly.

Thank you.

26. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

fantastic as always

fantastic as always. Mia & Cristina helped me find everything I needed fantastic service thank you very much 😊

18. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I purchased a cordless hedge trimmer by…

I purchased a cordless hedge trimmer by using click & collect. On opening the box when I got home it was clear that the said item was a returned item the blades were marked the trimmer was scuffed there were remains of leaves on the unit itself. It had took me 25mins to get to the store & the same to get back due to high volume of traffic, I then had to repeat the journey to return to the store with the hedge trimmers. After being kept waiting for another 20 minutes in the store while they tracked down a replacement I left the store with my NEW hedge trimmer’s. A-most unsatisfactory experience for a simple click & collect item.

13. juli 2024
Anmeldelse skrevet uten oppfordring
Logoen til Homebase - Cannock

Svar fra Homebase - Cannock

Hello Neil,

Thank you for taking your time to leave a review. We have passed your feedback to the store manager to look into this further and offer re-training to our Click&Collect staff. We're sorry that you were inconvenienced on this occasion.

Kind Regards

Team Homebase

Vurdert til 5 av 5 stjerner

They were so happy and helpful one of…

They were so happy and helpful one of your staff took time to help us find the right soil and pot for our roses she was a delight and all the staff were just lovely it makes you want to go back we live in Stafford and we went to the Cannock because we bought some outdoor garden furniture there but we will go back because they were so lovely well done to your company best wishes Carol cooper

18. juni 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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