Joe who told me he was the current manager of your Cambridge branches “closing down sale” refused to give me a refund when I found out items in his up to 50% sale could be purchased cheaper on your we... Vis mer
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Beliggenhet
Bytt filialUnit 10, Cambridge Retail Park, 254 Newmarket Road, CB5 8JL Cambridge, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
On our visit we encountered a wonderfully helpful staff member called Jack who spent some time demonstrating how a sofa bed worked, a matter of great interest to us. He then led us the cavernous war... Vis mer
We bought a chimenea today that we were very excited to try out. Unfortunately, barely 30 minutes into the fire being on, a through-and-through crack developed in the top half of the chimenea, and... Vis mer
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I've been a customer since the Cambridge store opened. It’s in a convenient central location near other businesses and ample parking usually. There’s a good range of products including nice bathroom a... Vis mer
Informasjon om virksomheten
Om Homebase - Cambridge
Skrevet av virksomheten
Homebase
Skrevet av virksomheten
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktopplysninger
Unit 10, Cambridge Retail Park, 254 Newmarket Road, CB5 8JL, Cambridge, Storbritannia
- 0345 640 7256
4,5
Enestående
165 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 47 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Helpful staff
Every year I buy my Christmas tree at Homebase. They always have a big assortment to choose from. This year I ordered online, but in the store I’ve realised that it was too small. A shop assistant unpacked several other trees and I could return the initial one and buy a new one. It looks gorgeous at home now! Happy Christmas
3. desember 2023
Svar fra Homebase - Cambridge
Hi Tanya,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Rusty discounted product
Product discounted by 50%. After a 40 mile trip to collect was given rusty product. Would have refused it if paid full price. No explanation of why discounted when ordering.
10. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Homebase - Cambridge
Hi Paul,
Thanks for your feedback. We’re sorry for any disappointment caused - We have just emailed you regarding this 😊
Thanks,
Team Homebase
Click and collect - complete disappointment, took money, items not available
Paid for item to click and collect, had the text message to say it was ready, half way there had a phone call I missed driving to say they actually did not have items in stock and would not get them moving forward.
Complete waste of my time sadly, and though I am sure the money will be refunded, as normal with these these things it is not immediate and will be a few working days.
So disappointing, if they do not have items in stock, they should not be available for purchase, and certainly messages should not be sent in error to say items are ready for collection if that is not the case.
6. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Homebase - Cambridge
Hi there,
Thank you for taking the time to leave us a review, we're sorry to hear that there was no stock of what you ordered. We try to keep our online stock levels correct however there can be variances due to damage and theft, we're sorry that you were affected by this.
Team Homebase
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