Contractual parking charge notice. Not only did I spend over £300 in store but got lumbered with a parking charge for being 14 minutes over the allocated time. What kind of organisation charges peo... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Kirsty went above and beyond to locate some storage boxes for me which weren't on the shelves but were showing as "in stock" on the computer system. She took the time to look and as a result I was abl... Vis mer
I Had travelled to several different stockists to buy a BBQ’s without success until visiting Homebase at Bishop Auckland. Was lucky to be helped by an excellent staff member called Les who spent time... Vis mer
Hi , served by Andrew today, I always use this branch , we had a stupid amount of wallpaper and paint etc.c to buy today , a large percentage of it was custom mix paint , he stayed with us start to fi... Vis mer
Informasjon om virksomheten
Om Homebase - Bishop Auckland
Skrevet av virksomheten
Homebase
Skrevet av virksomheten

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktopplysninger
Watling Road, DL14 9AS, Bishop Auckland, Co. Durham, Storbritannia
- 0345 640 7822
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 51 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
So easy and very polite and fast store pick up
So easy and very polite and fast
Staff went over and beyond sorting out…
Staff went over and beyond sorting out my purchase due to the sale I could only part order in store and part on line. Staff in store explained why and how to achieve what I required
Excellent service
Excellent service today at Bishop Auckland from Kirsty, Donna, Jez and Paul you were all so kind and helpful today when we were buying our new garden furniture, from Kirsty helping us to choose and checking that it was in stock to Donna serving us on the till with kindness and Jez and Paul helping my husband put the furniture into the car. And to top it off the furniture is absolutely beautiful and so comfy we now enjoying a drink in the garden lounging on the sofa.
100% recommend to family and friends
Well done what a team.
Brilliant place
Easy ordering great prices quick collection brilliant staff
Big thanks to Andrew and Donna for…
Big thanks to Andrew and Donna for helping me load and unload 20 packs laminate flooring most grateful 😊
Easy to order online
Easy to order online, the goods were ready to be collected within the hour. Thank you for carrying it to my car as it was very heavy.
Online was easy and product available…
Online was easy and product available quickly. Just let down a bit in store - I had to get the items (bags of manure) from the retail stock myself - no offer of help.
Writing a review does not give justice…AS ABOVE
Writing a review does not give justice for the help,advice. amazing customer service and time spent with my wife and I when visiting your Bishop Auckland store.We have limited knowledge a large garden and arrived at the store around 1845 hours not knowing which plants to pick.Paul could see this as we wandered round and round and finally approached him and by 1900 hours was very busy attending to his duties.We have never experienced the time and advice given at this busy time as the store closed at 2000 hours and left his work to take time and help us.Paul was approachable helpful and made his time ours advising on bedding plants and perennials and this made us purchase a large amount of both and we were actually stopping his work,Both my wife and I are disabled and he took both of our trolleys to the till after getting another one from outside the store and then wheeled them to our car and helping us pack .At no time did he look at the time as it was now around 1945 hours and give no thought to his work only compassion and help to us.
HE IS AN ASSET TO THE STORE AND WILL CERTAINLY COME BACK FOR MORE PURCHASES
THANK YOU PAUL
Went in for a look and was overwhelmed…
Went in for a look and was overwhelmed with choice. Debra Race was more than helpful and gave me fantastic advice. She could see I wasn’t capable of carrying the goods myself so swiftly got a colleague to assist. Greatly appreciated.x I was so impressed I’ve been back for more, brilliant customer service from operator 144935
Great help…
I came in to look at garden furniture and found some reduced that I liked. As I currently have mobility issues Andrew from the store loaded it onto a trolley for us, took it to the till where Helen was really helpful too. Andrew then helped load it into the car. Excellent service
Lazystaff
In shop looked at product went to counter to pay assistant said they had none in stock.
So went in carpark and ordered product online and paid,amazingly went into store with order number and WOW by magic they had some in.

Svar fra Homebase - Bishop Auckland
First class service
First class service, from placing order, to collecting at store.
Served by Andrew today , a great bloke , a huge help for two regular disabled customers.
Hi , served by Andrew today, I always use this branch , we had a stupid amount of wallpaper and paint etc.c to buy today , a large percentage of it was custom mix paint , he stayed with us start to finish mixing our paint and collecting the other things on the list . Extremely helpful , hard working and customer focused which is why we use them all the time .give them a try ,you will not be disappointed.,👍👍👍
Great service and advice from Paul
Great service and advice from Paul, really interesting conversation about roses, will definitely be back for more plants.
Great customer service by Paul in…
Great customer service by Paul in bishop Auckland branch. Helped with all our needs today. Brilliant customer care.
Very easy & hassle free way to order
Very easy & hassle free way to order. 10/10 Service.
Andrew was very helpful when I had…
Andrew was very helpful when I had sevral heavy loads from the gardening section. He happily lifted and carefully placed it all in my car as I could not have managed myself. Also thank you to the lady on the till.
Excellent service
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