When we made the order, we were told it would be ready within the hour. We waited until the next day and still hadnt received a ready to collect email. We went to the store anyway and was told they co... Vis mer
Selskapet har svart
Fitzroy Park, Stansted Road, CM23 5PP Bishop's Stortford, Hertfordshire, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
When we made the order, we were told it would be ready within the hour. We waited until the next day and still hadnt received a ready to collect email. We went to the store anyway and was told they co... Vis mer
Selskapet har svart
Completely let down on an online order of garden table and chairs by Homebase . Told after delivery date out of stock. Main customer service response directed to branch that had none. Phoned jade at b... Vis mer
Excellent customer service especially from the yard click and collect man who ensured that we were safe and loaded despite having problems loading. He was very helpful. Very pleased. However we were f... Vis mer
Claire at Bishops Stortford branch has been very helpful on both days we visited your store. Once when I took my Dementia brother she showed him kindness and didn’t hurry him. Today I went again wit... Vis mer
Skrevet av virksomheten
Skrevet av virksomheten

Fitzroy Park, Stansted Road, CM23 5PP, Bishop's Stortford, Hertfordshire, Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 53 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I went in Store and a lovely chap called David helped me with all the things that I was looking for an even took my trolley to the car and unloaded it
Kevin was beyond helpful in store. He was patient and knowledgeable which was a totally different experience of this store previously.
Honestly a fantastic experience!! I was there there to get keys cut and i was greeted by Tegan. Served me with a smile and good eye contact. Better than the people that just stare at the floor. Even asked if there was anything more she could do to help me that day. It’s crazy that most businesses customer service is awful but homebase are clearly doing something right as she was an absolute delight. I will be returning to the store in the future as the customer service is without a doubt better than they're competitors. Thank you Tegan
Luke was super helpful assisting us with our colour match and the issues we had with some Dulux colours. He was really patient and gave us a great solution which resulted in the perfect colour which we are really happy with.
Maddy at Bishops Stortford store was very friendly and helpful with a friendly smile that made me feel welcome.
She knew what she was talking about. Polite and helpful
Very very helpful thank you Kevin & ricky
Completely let down on an online order of garden table and chairs by Homebase . Told after delivery date out of stock. Main customer service response directed to branch that had none. Phoned jade at bishops stortford. She not only checked they were available but sorted out the online order phoning and sorting the head office side of it. By the time we went to pick it up that’s all we had to do. Excellent customer service by jade.
Amazing service by Kevin and clearly needs a promotion.
We’ve recently had a new kitchen fitted that was designed by Phil and supplied by Homebase. We are extremely pleased with our new kitchen and visited the store today to choose the flooring. Phil was incredibly helpful and found us exactly what we were looking for, thank you!!!
Fast friendly efficient service.
James offered advice and excellent customer service.
Exceptional staff on the paint mixing desk, I have been in twice today and have dealt with George and Leigh, they were both so helpful, especially Leigh
Found what I wanted, nice chap, Harry, on the till. All good.
Natasha at Homebase Bishops Stortford sold me a lawn mower with expert advice and a friendly smile. She made the process smooth and enjoyable. Highly recommend her for any gardening needs!
The store was tidy and well laid out. Shelves full and I found what I wanted quickly and easily. Good special offers on saving money. The lady at the till was so engaging and helpful. A great shopping experience.
Happy smiling and engaging
Great service. Managed to pick up the last 3 tins of this paint within 40 minutes of placing the order. Seamless transaction.
Operative very helpful, knows better what I need then myself .
Kevin was very helpful when ordering paint - he colour matched to perfection. Thanks Kevin!
Mandy is a great check out agent. Always asks if we have everything and is always pleasant and chatty.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.