Excellent service from helping a disabled person to finding the item wanted, ordering it and then receiving confirmation that it was in store. To which it was picked up with ease. Staff were knowledge... Vis mer
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Beliggenhet
Bytt filial9/17 High Street, LE1 4FP Leicester, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered item online to pick up at store. Arrived very quickly. Forgot Photo ID, but store clerk allowed pick up anyway (probably age verification, which I passed, being over 50). Item brand new as des... Vis mer
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Brought some CDs from their and one of them was all scratched up like it had been used and when I tried to play it the music just kept on skipping, however I went into one of their stores to show them... Vis mer
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I preordered the Jung Kook Proof Funko Pop last year in September 2023. Maybe due to overwhelming demands I got it after so long while the other versions were available on release day. I nearly w... Vis mer
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Informasjon om virksomheten
Om hmv (UK) - Leicester
Skrevet av virksomheten
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet av virksomheten
- home of entertainment since 1921
Kontaktopplysninger
9/17 High Street, LE1 4FP, Leicester, Storbritannia
4,8
Enestående
376 anmeldelser
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Very helpful staff
Very helpful staff gorgeous exactly what I wanted he ordered it we picked it up 2 days later. Would definitely recommend was the Leicester store.
10. desember 2024
Svar fra hmv (UK) - Leicester
Hi Kim
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff are informative and they…
The staff are informative and they advise you well, always polite and happy to help you with a smile 😁
2. desember 2024
Svar fra hmv (UK) - Leicester
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly Intelligent Service
Free collection.
But moreso the friendly staff member in the DVD basement. Friendly and intelligent conversation. He's a Credit to HMV
3. desember 2024
Svar fra hmv (UK) - Leicester
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Five star service
Went into the Leicester store to find an Elvis box set, the lady in the store was so helpful and tried to locate the one which the computer said was in stock. She diligently searched for me but couldn't find it, but then suggested I pay for it in-store and have home delivery, which I did. It arrived 2 days later. Wonderful service
20. november 2024
Svar fra hmv (UK) - Leicester
Hi Gillian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very pleased and thanks a lot for help…
Very pleased and thanks a lot for help given by Sal !
16. november 2024
Svar fra hmv (UK) - Leicester
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The new LP by The Cure
Staff as friendly and helpful as always at HMV Leicester. LP ordered in store and delivered to the shop very promptly in excellent condition and packaging.
16. november 2024
Svar fra hmv (UK) - Leicester
Hi Clive,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Always good service
Always good service. Patient and helpful staff. I couldn't ask for more.
7. november 2024
Svar fra hmv (UK) - Leicester
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar fra hmv (UK) - Leicester
Hello Sharon
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service was kept in touch with…
Great service was kept in touch with updates on my order
23. oktober 2024
Svar fra hmv (UK) - Leicester
Hi Adrian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Nice and friendly
25. oktober 2024
Svar fra hmv (UK) - Leicester
Hi Helen,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They were very good they let me know…
They were very good they let me know when they were dispatched and also had an email when they were being delivered.
9. oktober 2024
Svar fra hmv (UK) - Leicester
Hi Joanne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff
Helpful staff, query dealt with quickly. Same high standard of service I've come to expect from HMV.
11. oktober 2024
Svar fra hmv (UK) - Leicester
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great shop always has been
Quick postage, excellent communication, great prices 👍🏻
30. september 2024
Svar fra hmv (UK) - Leicester
Hi Anthony
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
Lovely friendly atmosphere in the leicester store , staff are extremely helpful and friendly. Good selection of dvds.👍
17. september 2024
Svar fra hmv (UK) - Leicester
Hi Mrs
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Leicester store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
I must commend Raff at the Leicester…
I must commend Raff at the Leicester store for his excellent customer service. He was really kind and went above and beyond to help me when my order had been delayed, but was needed the following day.
Good and polite customer care is rare these days and Raff was a credit to your store.
7. september 2024
Svar fra hmv (UK) - Leicester
Hello Sarah
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Order arrived on time great service as…
Order arrived on time great service as usual
6. september 2024
Svar fra hmv (UK) - Leicester
Hi Danny
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great peoples
6. september 2024
Svar fra hmv (UK) - Leicester
Hi Baljinder
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I preordered the Jung Kook Proof Funko…
I preordered the Jung Kook Proof Funko Pop last year in September 2023.
Maybe due to overwhelming demands I got it after so long while the other versions were available on release day.
I nearly waited a year until I received it last week, packaged securely.
I'm extremely happy that I have it in my Jung Kook collection.
30. august 2024
Svar fra hmv (UK) - Leicester
Hi Chandra
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
It was good
It was good, extra text to hit the limit because we have to write a review. Not just give a star rating for some unknown reason.
28. august 2024
Svar fra hmv (UK) - Leicester
Hi James
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar fra hmv (UK) - Leicester
Hi Martin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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