Ordered item online to pick up at store. Arrived very quickly. Forgot Photo ID, but store clerk allowed pick up anyway (probably age verification, which I passed, being over 50). Item brand new as des... Vis mer
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Beliggenhet
Bytt filial9/17 High Street, LE1 4FP Leicester, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The assistant went out of her way to help find a blu ray dvd in store and to compile a online order which arrived on the monday having ordered the previous friday.
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Brought some CDs from their and one of them was all scratched up like it had been used and when I tried to play it the music just kept on skipping, however I went into one of their stores to show them... Vis mer
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I’m really pleased with my experience! My order arrived much quicker than expected, which was a lovely surprise. Everything was smooth from start to finish, and I really appreciate how efficient the d... Vis mer
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Informasjon om virksomheten
Om hmv (UK) - Leicester
Skrevet av virksomheten
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet av virksomheten
- home of entertainment since 1921
Kontaktopplysninger
9/17 High Street, LE1 4FP, Leicester, Storbritannia
4,8
Enestående
349 anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The assistant went out of her way to…
The assistant went out of her way to help find a blu ray dvd in store and to compile a online order which arrived on the monday having ordered the previous friday.
2. mai 2026
Svar fra hmv (UK) - Leicester
Hi Nigel
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were very helpful and the…
The staff were very helpful and the goods arrived in good time.
2. mai 2026
Svar fra hmv (UK) - Leicester
Hi Arthur
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar fra hmv (UK) - Leicester
Hi Miss Gaskin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivery
Always keep me informed and deliveries Always show up on time and we'll packaged
23. april 2026
Svar fra hmv (UK) - Leicester
Hello Kevin,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
5 stars good service order my Elvis…
5 stars good service order my Elvis Presley LP epic fantastic thank you very much
28. april 2026
Svar fra hmv (UK) - Leicester
Hi David,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
Ordered a Peter Greenaway film at the till using my gift card. Excellent service and prompt delivery.
25. april 2026
Svar fra hmv (UK) - Leicester
Hi Nick
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good service & contact when my purchase…
Good service & contact when my purchase was ready
19. april 2026
Svar fra hmv (UK) - Leicester
Hi Ruth,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar fra hmv (UK) - Leicester
Hello andrew
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Quick and efficient service
13. april 2026
Svar fra hmv (UK) - Leicester
Hi Michelle
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
HMV D0 good service I will be ordering…
HMV D0 good service I will be ordering my bits from there
8. april 2026
Svar fra hmv (UK) - Leicester
Hello Customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I buy alot of queen vinyl and have…
I buy alot of queen vinyl and have never had a problem with anything related to HMV. Amazing shop amazing staff. Amazing when ever you go in the shop
1. april 2026
Svar fra hmv (UK) - Leicester
Hi Mike
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
BTS ARIRANG
I’m really pleased with my experience! My order arrived much quicker than expected, which was a lovely surprise. Everything was smooth from start to finish, and I really appreciate how efficient the delivery was. Thank you for such a great service!
28. mars 2026
Svar fra hmv (UK) - Leicester
Hi Rachel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv leicester
hmv leicester - we went to get stray kids photo cards and zasia was so lovely, kind and helpful! 10/10 experience it’s so refreshing to be served by such lovely staff !
27. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra hmv (UK) - Leicester
Hello no
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Leicester store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Svar fra hmv (UK) - Leicester
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I went to purchase BTS
I went to purchase BTS - 'ARIRANG' Rooted in Music (HMV Exclusive) album.
I specifically asked the staff if I was purchasing the HMV Exclusive version and she replied "yes"
I come home and open the album to see that it wasn't the HMV Exclusive and I now have a duplicate album.
A non satisfactory experience.
23. mars 2026
Svar fra hmv (UK) - Leicester
Hi Chandra
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Svar fra hmv (UK) - Leicester
Hi Emma,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Brilliant Service
Brilliant - I Order Online For My Richard Marx Greatest Hits Album For Mine And Future Wife Wedding Cheryl - Within 3 Days, Our CD Was Ready To Collect And The Lady Member Of Staff On Duty, Was Really Helpful And Professional.
25. mars 2026
Svar fra hmv (UK) - Leicester
Hi Jeremy,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar fra hmv (UK) - Leicester
Hi Donna
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The Staff are so Helpful Knowledgeable
The Staff are so Helpful Knowledgeable. Polite , they go out of their way to help.If A dvd /cd is in stock , but I couldn't find .They will always look and find them and bring them to me.Particularly Helpful are Rich, Lee, Sal, Nigel.Pav , Catt and Jacia ( not sure if ive spelt her name correctly) Sarah has been very Helpful also.Cant fault the staff at all.Well done all of You!
14. mars 2026
Svar fra hmv (UK) - Leicester
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Smooth Online CD Order
Ordered item online to pick up at store. Arrived very quickly. Forgot Photo ID, but store clerk allowed pick up anyway (probably age verification, which I passed, being over 50). Item brand new as described, factory shrink wrapped and in excellent working condition. Thanks! :-)
12. mars 2026
Svar fra hmv (UK) - Leicester
Hi Darren,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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