Shop assistant was very helpful, polite & respectfull. Assisted me with a new order I wanted to place & dealt with the order I was collecting efficiently & quickly. Excellent series provided
Selskapet har svart
Beliggenhet
Bytt filialUnit 269, The Glades Shopping Centre, BR1 1DN Bromley, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Again I have ordered online and used the click and collect service and been very happy with the service I've received. The package was delivered in pristine condition just as if I had brought it from... Vis mer
Selskapet har svart
Pretty painless experience ordering online and getting my items sent to my local branch as I likely would have been away from home around delivery time. Happy with purchases and pickup experience in s... Vis mer
Selskapet har svart
Our granddaughter requested a limited edition vinyl album, but online it was not available. Went into HMV in Bromley, asked the fella behind the counter for this specific album and within 5 minutes... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om hmv (UK) - Bromley
Skrevet av virksomheten
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet av virksomheten
- home of entertainment since 1921
Kontaktopplysninger
Unit 269, The Glades Shopping Centre, BR1 1DN, Bromley, Storbritannia
4,7
Enestående
287 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra hmv (UK) - Bromley
Hello Susan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very easy and straightforward…
Very easy and straightforward made better by having helpful friendly staff
3. september 2025
Svar fra hmv (UK) - Bromley
Hi gavin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Being able to pickup feels faster
Being able to pickup feels faster
The app will not work for me on any off my devices so when getting my train I can pop in
23. august 2025
Svar fra hmv (UK) - Bromley
Hi Louis
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Competition reduce price
HMV sometimes have better deals than Amazon, even if prices are the same it's important we support businesses other than Amazon, it doesn't take much.
12. august 2025
Svar fra hmv (UK) - Bromley
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivery instructions not followed
I gave instructions to deliver next door, as I was out, but it got left by my bin
5. august 2025
Svar fra hmv (UK) - Bromley
Hi Donna
Thank you for taking the time to leave us a review. We are sorry to hear about the issue with your delivery, apologies for any inconvenience caused. We appreciate receiving feedback from our customers and will do our best to earn those last stars from you next time ;-)
Have a great day!
I wanted a particular CD
I wanted a particular CD. It wasn't available. The store ordered it for me and it arrived in store very quickly.
29. juli 2025
Svar fra hmv (UK) - Bromley
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I found what I was looking for,
I found what I was looking for,
The app made purchasing the item seamless
The item turned up to my chosen store very quickly and I was notified when it arrived.
27. juli 2025
Svar fra hmv (UK) - Bromley
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar fra hmv (UK) - Bromley
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Helpful Assistant and you kept me…
Helpful Assistant and you kept me updated on my delivery with emails didn’t wait long for item
4. juli 2025
Svar fra hmv (UK) - Bromley
Hello Susan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Customer Service was excellent
Customer Service was excellent
The assistant Alan was politely friendly and his experience and knowledge was obviously of a high standard. My visit to the store was a pleasant and successful one
26. juni 2025
Svar fra hmv (UK) - Bromley
Hi Mrs Bryan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Picking up Vinyl. The service from HMV was excellent.
The service from HMV was excellent.
From ordering the vinyl, to picking it up in store. Also it was nice to be kept updated with emails.
18. juni 2025
Svar fra hmv (UK) - Bromley
Hi Derek
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Purchased from hmv Bromley Samantha…
Purchased from hmv Bromley Samantha fish new cd from the shop and ordered a 2nd cd at the same time in shop and waited ,* few days fir delivery all good
11. juni 2025
Svar fra hmv (UK) - Bromley
Hi Malcolm
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Excellent staff at Bromley store.
I came into the bromley shop to click and collect but also wanted a few more Lps. The young assistant was very helpful when I couldn't find some albums I was after.
1. juni 2025
Svar fra hmv (UK) - Bromley
Hi Kevin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon 🙂
It’s was ordered and dispatched on time but not received on time. Too
It’s was ordered and dispatched on time. Unfortunately Royal Mail lost the package. Did not arrive on the said date it was scheduled for. Having given an alternative date still did not arrive. Item arrived 2 days later. Too late to gift and too late to get album cover signed by artist.
1. juni 2025
Svar fra hmv (UK) - Bromley
Hi Meena,
Thank you for your feedback and we are sorry to hear that your order did not arrive as expected.
Please note that our standard delivery time is 2-5 working days and due to the Bank Holiday Monday the latest arrival date expected would have been the 31st. We can see this is when this arrived and therefore this was within the expected timescale.
Very helpful service from HMV Bromley…
Very helpful service from HMV Bromley sales people (Justin)
22. mai 2025
Svar fra hmv (UK) - Bromley
Hello Julian
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
The gentleman at Bromley HMV was so…
The gentleman at Bromley HMV was so friendly and helpful.
Thank you
And collection at Maidstone HMV was very quick
19. mai 2025
Svar fra hmv (UK) - Bromley
Hello Bobbie
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
Svar fra hmv (UK) - Bromley
Hi Mr da Silva
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar fra hmv (UK) - Bromley
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I had no problems with buying online at…
This review should have been 5 stars first time. Apologies for error. I had no problems with buying online at HMV. Confirmation Email sent immediately and was informative. Received item within 4 days with email setting out collection details. Item was very well packaged.
18. april 2025
Svar fra hmv (UK) - Bromley
Hi Rita
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar fra hmv (UK) - Bromley
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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