Website became slower and slower as I added CD's to my basket (over 2 minutes to add the 11th one!). A further fault meant I couldn't reach the payment screen to complete the order. Stores cannot ac... Vis mer
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Beliggenhet
Bytt filialUnit 28/29, Festival Place, RG21 7BE Basingstoke, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I went into the shop with little to no information on an old record player i was trying to set up with low hopes of anyone being able to assist me. That was until George came to the rescue with all th... Vis mer
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Hello was looking for dvd the hit man's bodyguard, asked Lexi for help. Lexi could not have been more helpful, very pleasant, went out to store to look for it, unfortunately not there but ordered the... Vis mer
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Helpfulness of HMV assistant in the Basingstoke store. I didn't have the correct title but thanks to the young man's patience and perseverance he found the DVD I wanted. Placing the order and arrang... Vis mer
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Informasjon om virksomheten
Om hmv (UK) - Basingstoke
Skrevet av virksomheten
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet av virksomheten
- home of entertainment since 1921
Kontaktopplysninger
Unit 28/29, Festival Place, RG21 7BE, Basingstoke, Storbritannia
4,6
Enestående
218 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Delivered to store on time and was…
Delivered to store on time and was quick and easy to pick up
30. august 2024
Svar fra hmv (UK) - Basingstoke
Hi Philippa
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar fra hmv (UK) - Basingstoke
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good service and helpful staff at the…
Good service and helpful staff at the store but not a very quick efficient delivery, expected 3 days and took a week. Other than that fine
27. august 2024
Svar fra hmv (UK) - Basingstoke
Hi Alex,
Thank you for your feedback.
We hope to see you again soon!
It was sigma
29. august 2024
Svar fra hmv (UK) - Basingstoke
Hi Lucas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great
The website was easy to use.
My items turned up very quickly.
My other items turned up at my local store.
The staff were very friendly and professional.
10. august 2024
Svar fra hmv (UK) - Basingstoke
Hi Ben
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar fra hmv (UK) - Basingstoke
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to find that dvd.being gay hard to…
Easy to find that dvd.being gay hard to go to shops to ask for gay dvds. HMV do it on line.plus have Autism service is good get on line.
4. august 2024
Svar fra hmv (UK) - Basingstoke
Hi James
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Knowledgeable and pleasant young man in…
Knowledgeable and pleasant young man in the Basingstoke store who made the whole ordering process painless. Very pleased to receive the order in four days. Would recommend HMV ordering service if you can't find what you want instore.
20. juli 2024
Svar fra hmv (UK) - Basingstoke
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I was very happy 😊 with the experience…
I was very happy 😊 with the experience I had. I look forward to shopping with HMV in the near future.
11. juli 2024
Svar fra hmv (UK) - Basingstoke
Hi Lauren
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good experience on the high street
Long time since I last visited a high street record store, but HMV prices are now very competitive. Very pleasant experience, friendly staff, will visit them more often in future
4. juli 2024
Svar fra hmv (UK) - Basingstoke
Hi Ben
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar fra hmv (UK) - Basingstoke
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar fra hmv (UK) - Basingstoke
Hi Chris
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful sales assistant who was polite and efficient
Very helpful sales assistant who was able to locate the dvd/cd that I wanted. She checked with me to make sure it was the right one.
She placed the order and told me it was free delivery.
The package arrived very quickly.
12. mai 2024
Svar fra hmv (UK) - Basingstoke
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
After my mother passed away 2009
After my mother passed away 2009 , I moved back into my father,s house he survived for a further ten years once he passed away I had to my siblings in Newcastle, Wales and Scotland where kind enough to let me keep some things at our father house, kept three boxes of my favourite DVD's but took five other boxes too various charities and every bow and then try to get back some of the DVD'S that I liked,
13. mai 2024
Svar fra hmv (UK) - Basingstoke
Hello Martin,
We are glad to hear that we have been able to provide you again with some of your favourite dvds and we hope to see you again soon!
Click & Collect Basingstoke FANTASTIC service
purchased a kpop album for my daughter, click and collect was quick and easy. Many thanks Basingstoke Store!
7. desember 2023
Svar fra hmv (UK) - Basingstoke
Hi AnnaH
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really easy to work with
Really easy to work with. Understood my needs. Kept their promises.
8. mai 2024
Svar fra hmv (UK) - Basingstoke
Hi Sean
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
All-round good service
Very helpful and kindly staff and all sorted out very well - I was buying a CD which was not actually 'out' for another week, so delivery arranged and for a very reasonable £2; it arrived on the official publication date. Packaging good. Thank you. This was on 5th April at Basingstoke store.
17. april 2024
Svar fra hmv (UK) - Basingstoke
Hi Jane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Does what it says on box.
Easy to order on line & free pick up in store. Competitive price. Helpful & friendly staff always.
8. april 2024
Svar fra hmv (UK) - Basingstoke
Hi Helena
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
great customer service in store
great customer service in store. Friendly and helpful.
Thank you Daryl.
21. mars 2024
Svar fra hmv (UK) - Basingstoke
Hi Roger
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The Sound of the vinil
28. februar 2024
Svar fra hmv (UK) - Basingstoke
Hi Stuart
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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