Website became slower and slower as I added CD's to my basket (over 2 minutes to add the 11th one!). A further fault meant I couldn't reach the payment screen to complete the order. Stores cannot ac... Vis mer
Selskapet har svart
Unit 28/29, Festival Place, RG21 7BE Basingstoke, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Website became slower and slower as I added CD's to my basket (over 2 minutes to add the 11th one!). A further fault meant I couldn't reach the payment screen to complete the order. Stores cannot ac... Vis mer
Selskapet har svart
I went into the shop with little to no information on an old record player i was trying to set up with low hopes of anyone being able to assist me. That was until George came to the rescue with all th... Vis mer
Selskapet har svart
Hello was looking for dvd the hit man's bodyguard, asked Lexi for help. Lexi could not have been more helpful, very pleasant, went out to store to look for it, unfortunately not there but ordered the... Vis mer
Selskapet har svart
Helpfulness of HMV assistant in the Basingstoke store. I didn't have the correct title but thanks to the young man's patience and perseverance he found the DVD I wanted. Placing the order and arrang... Vis mer
Selskapet har svart
Skrevet av virksomheten
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportSkrevet av virksomheten

Unit 28/29, Festival Place, RG21 7BE, Basingstoke, Storbritannia
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Svar fra hmv (UK) - Basingstoke
This company - HMV - is doing well in treating customers for 3 reasons: 1: The staff are helpful, 2: The ordering service keeps the customer up-to-date (order dispatched/order ready to collect) &3: The staff selected for employments within the HMV stores are always professional, chatty, are interested in what the customer buys. Whatever HMV protocol is for selecting prospective job hunters, it is in my experience, working well.

Svar fra hmv (UK) - Basingstoke
Just that I did not receive any email letting me know that the CD had arrived in store. It has apparently been there for 5 days. I need it badly and have just phoned the store to make enquiries. It was paid for. I can now collect it, Thank you

Svar fra hmv (UK) - Basingstoke
Vinyl arrived when the Sales Consultant at your door said it would-using Royal Mail tracked delivery is the most efficient way of sending Vinyls.
Excellent service.

Svar fra hmv (UK) - Basingstoke
Quick delivery very pleased with the service your team offer thank you

Svar fra hmv (UK) - Basingstoke
Well done HMV Basingstoke! Very helpful

Svar fra hmv (UK) - Basingstoke

Svar fra hmv (UK) - Basingstoke
I was told it was out of stock when I paid for it. It was restocked and sent out quickly within four days.

Svar fra hmv (UK) - Basingstoke
Album arrived bang on in time and in very good condition.
Always such friendly and helpful staff in Basinsgstoke branch. I have yet to find an exception to this happy rule!

Svar fra hmv (UK) - Basingstoke

Svar fra hmv (UK) - Basingstoke
the person who served me, Holly, was extremely helpful and competent and helped me place an item that wasn't in stock at the store.. My order was promptly received within a very short time, after only 2 to 3 days.

Svar fra hmv (UK) - Basingstoke
Helpfulness of HMV assistant in the Basingstoke store. I didn't have the correct title but thanks to the young man's patience and perseverance he found the DVD I wanted. Placing the order and arranging to have it delivered to the store was easy.

Svar fra hmv (UK) - Basingstoke
Excellent customer service. Easy to order, updated on order status and received on time

Svar fra hmv (UK) - Basingstoke
Website became slower and slower as I added CD's to my basket (over 2 minutes to add the 11th one!). A further fault meant I couldn't reach the payment screen to complete the order. Stores cannot accept orders over the phone (!?). I had to visit my local store (Basingstoke) where the staff were brilliant. Super helpful and friendly. Order placed and CD's now received.

Svar fra hmv (UK) - Basingstoke
The staff at your Basingstoke branch were most helpful and polite. Please keep this store open as it’s very convenient at the festival centre.

Svar fra hmv (UK) - Basingstoke
Staff are always very helpful. The CD section in Basingstoke is very mixed and would be nice if someone could seperate Jazz and Classical from Rock, Folk and Pop. Have you ever thought of Pre-owned Vinyl?

Svar fra hmv (UK) - Basingstoke
Staff very helpful...no hiccups, went very smoothly delivered to store in 3 days at no cost...

Svar fra hmv (UK) - Basingstoke
Picked up my order from Basingstoke, the person who served was very friendly, we have a short conversation regarding the albums I had brought, really friendly staff

Svar fra hmv (UK) - Basingstoke
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.