Basingstoke branch: George was instrumental in helping me find what I was looking for, taking the time to find and process an online order, which arrived within a few days. We even found a power stat... Vis mer
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Beliggenhet
Bytt filialUnit 28/29, Festival Place, RG21 7BE Basingstoke, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I went into the shop with little to no information on an old record player i was trying to set up with low hopes of anyone being able to assist me. That was until George came to the rescue with all th... Vis mer
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Website became slower and slower as I added CD's to my basket (over 2 minutes to add the 11th one!). A further fault meant I couldn't reach the payment screen to complete the order. Stores cannot ac... Vis mer
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Hello was looking for dvd the hit man's bodyguard, asked Lexi for help. Lexi could not have been more helpful, very pleasant, went out to store to look for it, unfortunately not there but ordered the... Vis mer
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Informasjon om virksomheten
Om hmv (UK) - Basingstoke
Skrevet av virksomheten
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet av virksomheten
- home of entertainment since 1921
Kontaktopplysninger
Unit 28/29, Festival Place, RG21 7BE, Basingstoke, Storbritannia
4,7
Enestående
230 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Staff members are always polite and…
Staff members are always polite and friendly and willing to help
1. august 2025
Svar fra hmv (UK) - Basingstoke
Hi Patricia
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Overall great
Delivered perfectly on time, packaged safely, and great price.
Ordered in store for home delivery and was very pleased by the simplicity of ordering it.
22. juli 2025
Svar fra hmv (UK) - Basingstoke
Hi Michelle
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The experience was brilliant .
The experience was brilliant from choosing the items l would like, to ordering, payment and delivery. No problems.
I will continue to do in the future.
19. juli 2025
Svar fra hmv (UK) - Basingstoke
Hi Kim
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
All round fantastic parcel was…
All round fantastic parcel was delivered on time packaged very well 👌
29. juni 2025
Svar fra hmv (UK) - Basingstoke
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar fra hmv (UK) - Basingstoke
Hi MARK
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar fra hmv (UK) - Basingstoke
Hi Virginia
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Fast and efficient.
Fast and efficient.. Well packed. It was via your online website. So not the branch.
Thankyou
17. juni 2025
Svar fra hmv (UK) - Basingstoke
Hi Kay
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Yeet yeet yeet
1. juni 2025
Svar fra hmv (UK) - Basingstoke
Hi
Thank you for leaving a 5 star review! :)
Svar fra hmv (UK) - Basingstoke
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff are always friendly and…
The staff are always friendly and helpful
If I can't find or not in stock what I'm after they would always help
5. mai 2025
Svar fra hmv (UK) - Basingstoke
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar fra hmv (UK) - Basingstoke
Hello Lyn
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to order and quick delivery.
4. april 2025
Svar fra hmv (UK) - Basingstoke
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful and friendly staff
Very helpful and friendly staff. Ordered what I wanted and were flexible with when I collect it.
23. mars 2025
Svar fra hmv (UK) - Basingstoke
Hi Erin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar fra hmv (UK) - Basingstoke
Hi CLAIRE
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick delivery
Quick and speedy delivery. Lovely cd plays really well in my boombox. Thanks.
22. mars 2025
Svar fra hmv (UK) - Basingstoke
Hi Diane
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Disappointing Delays and Missing Item
Rating: ★★★☆☆ (3/5)
I was excited about my recent purchase, but unfortunately, the experience fell short of expectations. While the item I received was in great condition, the delivery date was pushed back by three weeks, which was frustrating. To make matters worse, I have only received one of the two items I ordered. Hopefully, the missing item arrives soon, but the delay and incomplete order take away from what could have been a much better experience.
12. mars 2025
Svar fra hmv (UK) - Basingstoke
Hi there; we're sorry to see this. We can see that you have emailed in and will assist you shortly.
Great helpful service
Great helpful service. Found the disc I was looking for, recommended I pre ordered, went through the options and the store offered the best price. Arrived at the store when stated. Very happy with the service and will use again. Daryl was most helpful.
11. mars 2025
Svar fra hmv (UK) - Basingstoke
Hello Michael
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Basingstoke store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Staff always nice always help you find…
Staff always nice always help you find what you’re looking for good place to shop for CDs or DVDs if you’re abit old fashioned like me love watching old movies nowadays HMV is the place to go if you like watching DVDs.
6. mars 2025
Svar fra hmv (UK) - Basingstoke
Hi Cameron
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
CD ordering
I was after a CD from a certain band, the assistant made sure he had the correct spelling of the band and found the CD i was after and ordered it for me.
26. februar 2025
Svar fra hmv (UK) - Basingstoke
Hi Clive
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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