HitPay Anmeldelser 

484
•
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The option to receive payment from client via payment link and tap to pay using own iphone. The fee charges is quite cheap and affordable. Competitive rates from others

Selskapet har svart

Vurdert til 1 av 5 stjerner

My fist bad impression was that the staging environment is not working properly. The nail in the coffin was that they require too many documents. Too many sensitive documents. Then when you pr... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Have been using Hit Pay since last 4 years for my business and work life couldnt be more simpler. Fast payment processing, easy payouts, less processing fee. user friendly POS system. Customer service... Vis mer

Selskapet har svart

Informasjon om virksomheten

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Skrevet av virksomheten

HitPay is a no-code, full-stack commerce infrastructure for every small business. We empower SMBs — who often have limited coding skills and resources — to accept in-person and online payments in just five minutes. Our all-in-one platform helps merchants process payments on any sales channel, with payment solutions including a free website builder, POS system, recurring billing, payment links, invoicing, payment APIs, and the widest range of no-code e-commerce integrations.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

484 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 90 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(484)

90 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Transparency

Peace of mind when our customers made payments via HitPay because their secure payment link system is unique to each customer,
Innovation and creativity are the other two things that HitPay has shown us over the years using their products.

17. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra HitPay

thank you Benny! peace of mind for your customers with unique secure payment links, that's a big part of why we built it that way. and really glad you've felt HitPay pushing innovation and creativity over the years, that means a lot coming from someone who's been with us a while.

Vurdert til 5 av 5 stjerner

Hitpay is a win-win for both my customers and me!

Hitpay has allowed my customers to pay via PayNow which is a more commonly used payment mode now. As a trusted payment gateway, it means safe transactions for both customers and my business. As a business owner, I am also assured that the payments come through on time. So it is a win-win for both my customers and me!

17. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra HitPay

thank you for this eunigyou! win-win is exactly the vibe we're going for, PayNow being easy for your customers and safe, on time payments giving you peace of mind as the business owner. glad HitPay's pulling that off for you.

Vurdert til 5 av 5 stjerner

Easy to use and great customer service

Easy to use. The process is seemless and all transactions are transparent. The client relation officers are friendly and helpful.

25. januar 2024
Anmeldelse skrevet uten oppfordring
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Svar fra HitPay

thank you Gabriel for the 5-star review! seamless and transparent transactions bec of HitPay, that's the goal. and really glad our client relation officers have been friendly and helpful, that human side of support matters a lot to us too.

Vurdert til 5 av 5 stjerner

Smooth payment transaction for my…

Smooth payment transaction for my clients and provide many payment options.

17. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra HitPay

thanks Mel! smooth transactions and a wide range of payment options for your clients, exactly what we're aiming for.

Vurdert til 3 av 5 stjerner

So so

“As a merchant, I have plenty of options for payment solutions. I switched to HitPay during the COVID period because I didn’t want to be tied down with an annual subscription, despite their higher fees. The payment process has generally been smooth, with timely transactions. However, the after-sales service needs improvement. As a small business, I feel like my concerns aren’t given much attention. I’ve encountered some issues and found their support unfriendly, and there seems to be a fee for assistance, which wasn’t clear when I signed up.

Additionally, I requested door decals to promote their services after relocating, but was disappointed to learn I needed to collect them in person during their office hours, which isn’t convenient. Occasionally, their system requires an update while I’m processing a payment in front of a customer, causing delays.

Overall, I’m giving 3 stars because the payments are reliable and smooth, but improvements in customer service and system efficiency would make a big difference.”

After almost a year finally replied to me and still no actual solution but instead was told to email them directly. I have moved on to AXS and HitPay is siting inside my drawer now. :(

17. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra HitPay

thank you for the detailed feedback, this is genuinely useful for us. glad the no annual subscription model and timely transactions have worked for you since switching during COVID.
on the rest, we hear you and want to make this right. after sales support should never feel unfriendly or unclear on fees, and that's not the experience we want any merchant to have. we'd also like to look into the door decal collection process and the mid transaction system update issue you mentioned, those are fixable operational gaps, not things you should just have to work around.

could you share your registered email or reach out to support@hit-pay.com so our team can address these directly?

Vurdert til 5 av 5 stjerner

Convenient things in hitpay

Convenient things in hitpay
- payment link
- email and sms receipt
- different type of payment mode

16. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra HitPay

thank you Steve! payment links, email and SMS receipts, multiple payment modes, glad those have been convenient for you with HitPay.

Vurdert til 4 av 5 stjerner

It's a good thing

It's a good thing, more convenient for customers to easily pay of mode of payment.

16. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra HitPay

thank you! more payment options making it easier for your customers to pay, that's exactly the point of HitPay.

Vurdert til 5 av 5 stjerner

Simple and easy to use

Easy to set up ad hoc function

16. oktober 2023
Anmeldelse skrevet uten oppfordring
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Svar fra HitPay

thank you JK! easy setup for ad hoc payment needs, glad that's been simple with HitPay.

Vurdert til 5 av 5 stjerner

HitPay's Big Impact in Singapore's Retail Landscape

These guys solved the unsolvable: Helping small businesses and micro-brands to have their own Point-of-Sales machine!
Kudos!

15. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra HitPay

thank you Taylan, kudos means a lot! giving small businesses and micro-brands their own point of sale without the usual barriers is exactly what we set out to do in Singapore's retail space. glad it's landing.

Vurdert til 3 av 5 stjerner

SERVICE FEE CHARGES CAN BE LOWER

16. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra HitPay

thank you for the feedback, Liam :(. HitPay's transaction fees are structured to replace subscription costs entirely, so there's no monthly fee sitting alongside them. that said, we know fee sensitivity matters a lot for growing businesses, and we're always reviewing our pricing as we scale!

Vurdert til 5 av 5 stjerner

The HitPay Platform is simple with…

The HitPay Platform is simple with everything flowerplus.co needed. The ease of use is the best in the industry.

16. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra HitPay

thank you! best in the industry for ease of use is a big compliment, glad HitPay's been the right fit for everything flowerplus.co needs.

Vurdert til 3 av 5 stjerner

HITPAY EXPERIENCE

Easy integration and fast processing are very helpful. However, it is unfortunate that they do not provide recurring payment options or automatic card payments for membership.

16. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra HitPay

thank you for the feedback! glad integration and processing speed have worked well for you. on recurring payments, we actually do support this through HitPay's Recurring Billing feature, you can set up automatic weekly, monthly, or annual charges for memberships via a payment link, no coding needed. worth checking under Recurring Plans > Subscriptions in your dashboard, or reach out to support@hit-pay.com and we can help get it set up!

Vurdert til 5 av 5 stjerner

alots of payment method

alots of payment method, recommeded hitpay.

16. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra HitPay

thank you, and thanks for recommending HitPay too! lots of payment methods in one place, that's exactly the goal.

Vurdert til 5 av 5 stjerner

Ease of Use and Prompt

Hitpay makes the store's in person retail experience very seamless. It is easy to use and payment of sales is very prompt. There is no clunky equipment to have to worry about either. Thumbs up!

15. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra HitPay

thank you Alexandria, thumbs up right back at you! seamless in person retail without clunky equipment, and fast payment processing, that's HitPay working the way it should. glad it's making things easier at the store.

Vurdert til 5 av 5 stjerner

HitPay doesn’t have any monthly…

HitPay doesn’t have any monthly subscription fees. It’s user friendly. Very recommend for new SMEs.

16. desember 2023
Anmeldelse skrevet uten oppfordring
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Svar fra HitPay

thank you! no monthly subscription fees, just user friendly payments, that's exactly what we want new SMEs to experience with HitPay.

Vurdert til 5 av 5 stjerner

Reliable and good payment gateway

Been using HitPay for over a year now and am happy with this payment gateway. Payment has always been prompt and stable.

16. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til HitPay

Svar fra HitPay

thank you Jiaying, over a year with HitPay means a lot to us! glad payments have stayed prompt and stable that whole time, that's the reliability we want every merchant to count on.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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