Po zgłoszeniu reklamacji, że nie otrzymałam zamówionej i opłaconej paczki oraz pobraniu z konta dodatkowych opłat (zrezygnowałam z subskrybcji po pierwszym pobraniu) dostałam miłą wiadomość dotyczącą... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I got scammed while I tried to purchase online on April and it been recurring deducting my money after 2 weeks please I need help to stop this.2 days back they deducted R166 but back then they have be... Vis mer
Selskapet har svart
Hæver penge på konto selvom abonnement er annuleret. Skjuler sig under andet firmanavn med lagersalg (MaxiZoo). Som intet med det at gøre. Misforståelsen afhjulpet på bedste måde "Tak Ayla for din hj... Vis mer
Selskapet har svart
I have contacted this company as Facebook ads are scams... offering a product for so much..but it is for a subscription to hightv products..after speaking to a very intelligent young man ..he said the... Vis mer
4,1
Bra
191 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
a horrible experience
a horrible experience. You guys' deducted money from my account without my consent. I have never even been on your website, let alone buy anything but money was taken from my account, how? I don't know!!! why do you keep deducting my money from my acount
1. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra Hightvproduct
Dear Teo,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@hightvproduct.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Grievance reviewedmy…
I spoke to the company about my grievance and these were considered and rectified Thank you
I still don’t know how or where I actually became a member though this is a total mystery!
22. februar 2024
Anmeldelse skrevet uten oppfordring
The manager is very responsive and trying to help
Oliver contacted me and it's helping and offered to resolve the situation. I will update the post if he actually make it work.
20. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Hightvproduct
Dear Carolina ,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email please make sure to check your inbox.
And feel free to reach out to our customer support team at support@hightvproduct.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
So Oliver called me and apologised and…
So Oliver called me and apologised and refunded me. Needs saying that his answer alluded to a mistake I made TEMU was paid and this HighTV took money and said I had joined. Thanks for refund but no compensation for a nightmare couple of weeks and debates.
13. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Hightvproduct
Dear janet,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email please make sure to check your inbox.
And feel free to reach out to our customer support team at support@hightvproduct.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Svar fra Hightvproduct
Dear AbdurrahmanUsman,
We understand the confusion you've experienced, and we'd like to provide some clarification about our membership model. The charge is part of Hightvproduct membership, which provides a range of benefits, including exclusive pricing on our products. It's important to note that this charge is transformed into credits in your account, which can be used for shopping on our platform. This means you can redeem these credits for a variety of products from our selection.
If there has been any misunderstanding or if you have further questions about how to use these credits or our membership concept, please feel free to contact our customer service team at support@hightvproduct.com. They will be happy to assist you and ensure you have a positive experience with our services.
Your satisfaction and trust are important to us, and we appreciate your feedback.
Best regards,
Oliver
FRAUD
This company is hiding behind great offers. Once you register for the bargain you'll subscribe with them. This is not obvious until the first email that you receive within a couple of hours reminding you of your monthly fee.
Before receiving the email I hadn't had any idea that I had subscribed with them.
I managed to cancel my membership but they wouldn't refund me the initial amount. AVOID them.
3. november 2023
Svar fra Hightvproduct
Dear Katalin,
I'm sorry to hear about your experience. It appears there might have been some confusion about our subscription model. When you purchase a product at a discounted price on our website, you have the option to join our membership program, which comes with a monthly fee.
We apologize for any lack of clarity in the sign-up process. If you have canceled your membership and would like further assistance, please contact our customer support team at support@hightvproduct.com. They can address your concerns and assist you to the best of their ability.
We value your feedback and will work to improve the transparency of our offers. Thank you for bringing this to our attention.
Best regards,
Oliver
Customer satisfaction
Great customer service and understanding. Thank you for the courteous and efficient service in resolving my issue
1. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Hightvproduct
Dear Lisa ,
We understand the confusion you've experienced, and we'd like to provide some clarification about our membership model. The charge is part of hightvproduct membership, which provides a range of benefits, including exclusive pricing on our products. It's important to note that this charge is transformed into credits in your account, which can be used for shopping on our platform. This means you can redeem these credits for a variety of products from our selection.
If there has been any misunderstanding or if you have further questions about how to use these credits or our membership concept, please feel free to contact our customer service team at support@hightvproduct.com. They will be happy to assist you and ensure you have a positive experience with our services.
Your satisfaction and trust are important to us, and we appreciate your feedback.
Best regards,
Oliver
MASSIVE SCAM!!!
MASSIVE SCAM!!!
Told me I would get a free scooter and all I had to do was pay shipping next i new $10 went off my account
23. oktober 2022
Anmeldelse skrevet uten oppfordring
Svar fra Hightvproduct
Dear NKB,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@hightvproduct.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Betrug,nicht drauf reinfallen.Adresse…
Betrug,nicht drauf reinfallen.Adresse und Telefonnummer aus Zypern.
Konnte die Abbuchung noch rechtzeitig blocken.
18. august 2022
Anmeldelse skrevet uten oppfordring
Svar fra Hightvproduct
Lieber Nicole ,
Ihr Feedback ist für uns von größter Bedeutung, und wir bemühen uns, auf Ihre Bedenken einzugehen.
Wir haben Ihnen eine E-Mail geschickt. Bitte überprüfen Sie Ihren Posteingang.
Sie können sich auch gerne an unser Kundendienstteam unter support@hightvproduct.com wenden, um weitere Unterstützung zu erhalten.
Ihr Vertrauen und Ihre Zufriedenheit haben für uns oberste Priorität.
Mit freundlichen Grüßen,
Ayla
unable to give 0 stars
unable to give 0 stars, absolute rip off - unfortunately my father accidentally signed up for this and was being charged £39 every two weeks for nothing!! nightmare to try and cancel and cost him over £100 before I was aware it had come out of his bank account :-(
15. august 2022
Anmeldelse skrevet uten oppfordring
Svar fra Hightvproduct
Dear nicky,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@hightvproduct.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Total con they charge you a delivery…
Total con they charge you a delivery charge of $2 but this is fake it is not a delivery charge it is a membership. The initial item was shown on a Currys page this company has nothing to do with Currys. Total rip off
24. juli 2022
Anmeldelse skrevet uten oppfordring
Svar fra Hightvproduct
Dear John ,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@hightvproduct.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Ladri e truffatori
Hanno avviato l'abbonamento con un messaggio falso, riferito a tutt'altro acquisto; io come uno stupido ci sono cascato. Sono dei truffatori non date nessun dato, vi entrano sul conto e ve lo svuotano. Non capisco perché non vengono arrestati.
4. mars 2022
Anmeldelse skrevet uten oppfordring
Svar fra Hightvproduct
Caro Claudio,
Il suo feedback è di estrema importanza per noi e ci impegniamo a rispondere alle sue preoccupazioni.
Le abbiamo inviato un'e-mail, si assicuri di controllare la sua casella di posta.
E si senta libero di contattare il nostro team di assistenza clienti all'indirizzo support@hightvproduct.com per ulteriore assistenza.
La sua fiducia e la sua soddisfazione sono le nostre principali priorità.
Cordiali saluti,
Ayla
Svar fra Hightvproduct
Dear Luís ,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@hightvproduct.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
This is a scam
This is a scam. They hook you by text as you have a delivery to pay for.
Watch out.
27. desember 2021
Anmeldelse skrevet uten oppfordring
Svar fra Hightvproduct
Dear Scott,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@hightvproduct.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
They said that I won a Samsung S21 Pro…
They said that I won a Samsung S21 Pro in their raffle promo then they will charge you for $2 but when you ask the customer service they will tell you that $2 is for membership fee and you didn't won in a raffle promo. They will give you €50 free credits but when you place your order they always cancelled saying that your order is out of stock. I ordered 4 times but they always cancelled.
13. november 2021
Anmeldelse skrevet uten oppfordring
Svar fra Hightvproduct
Dear Mauricio,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@hightvproduct.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Eletronics website - dodgy or not?
This is a website which sells electronic products. I got 50 free credits from a random survey so made an account. What they do not tell you that in order to use these free credits, you need to buy a subscription, the cheapest being £2 - and this is non-refundable in their multitude of terms and conditions. I managed to cancel everything and get some refund, but shoppers beware - 'fast' delivery option did not get my products to me after 10 working days.
19. juli 2021
Anmeldelse skrevet uten oppfordring
Svar fra Hightvproduct
Dear Vrushali Patil,
Thank you for sharing your experience, and I'm sorry to hear about the challenges you encountered. We want to clarify that we are not affiliated with the website you described, and we do not endorse such practices.
Your feedback is valuable, and we appreciate your vigilance in sharing your experience. If you ever have concerns or questions related to our services, please feel free to reach out to us. We are committed to providing trustworthy and transparent services to our customers.
We apologize for any inconvenience you've faced, and we are here to assist and ensure your satisfaction with our services.
Kind regards,
Oliver
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.