This was my first order with HG Walters and having had a Butchers in the family, I was naturally going to have high standards with regards to ordering the aged beef. It did not disappoint! Fantastic f... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I first visited HG Walter in 2008 when visiting my nephew who lived nearby. At the the time, even in a food town like San Francisco there were precious few proper butchers. I was very impressed. After... Vis mer
Selskapet har svart
As always, HG Walter deliver on flavour. The currywurst were loved by everyone this weekend, as were the lamb koftas — and I just wish I’d bought more babyback ribs because they were gone in about 30... Vis mer
Selskapet har svart
10/10 experience every time. I've been using HG Walter for years, and they have never let me down. The quality of their meat is consistently outstanding, whether it's quail, steaks, Iberico Secreto... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
HG Walter is an independent family-run butcher based in London where traditional expert butchery, quality and consistency remain at the heart of our business. Order online for nationwide delivery or collect from our shop in Barons Court, London.
Covid-19 Update
Skrevet av virksomheten
- Due to the current situation, we are experiencing higher volumes of orders. Please bear with us during this time.
Kontaktopplysninger
51 Palliser Road, W14 9EB, London, Storbritannia
- 02073856466
- georgie@hgwalter.com
- www.hgwalter.com
4,7
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 90 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I ordered online to suit my flexibility…
I ordered online to suit my flexibility in picking up the order and it was delivered in time and the meat was really fresh and I would order again soon.
8. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra HG Walter
Thank you for your lovely feedback. We’re so pleased the online ordering worked well for you and that everything arrived fresh and on time - that’s exactly what we aim for. It’s great to hear it gave you the flexibility you needed too.
We really appreciate your kind feedback and look forward to your next order.
Outstanding Beef Wellington
Ordered two beef wellingtons with the red wine jus for a dinner party. The cooking instructions were spot on. The beef was cooked to perfection. From experience, the quality of HG Walter’s meat is always exceptional. On this occasion, the beef wellington with the accompanying jus was so delicious, it exceeded our expectations. Definitely will order the beef wellington again.
25. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra HG Walter
Thank you so much for such a lovely review Leslie. We’re delighted to hear the Beef Wellington was a success at your dinner party - it’s such a special product. Our kitchen team puts a lot of care into preparing them and the red wine jus, so your comments on the quality really mean a lot. We really appreciate your kind words and look forward to serving you again soon.
No respect!
No respect!
I came across this company's van on the streets of London and was shocked by the driver's lack of respect. I can only imagine what the business must be like! Bad impression!
24. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra HG Walter
We wanted to follow up on this as we haven’t heard back from you. We take feedback like this very seriously, and we’re keen to look into it properly.
If you’re able to share any further details (such as the location and time), it would really help us address this internally and ensure it’s followed up.
Please do feel free to get in touch with me directly at georgia.cotton@hgwalter.com
-
We're genuinely sorry to hear about your experience - this certainly isn’t the standard we expect from anyone representing us. We take this kind of feedback seriously, so we can look into it properly. If you’re able to share a bit more detail (such as the location and time), it would really help us address this internally.
I would really appreciate it if you could send some further information to me at georgia.cotton@hgwalter.com, and I will make sure it’s followed up.
Thank you for bringing it to our attention.
Quality meat and great experience
Quality meat and great experience.
Totally recommend the pig cheeks. They melt in your mouth.
20. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra HG Walter
Thank you so much for the great review Celia. We’re delighted to hear you had such a positive experience and enjoyed the quality of the meat. Pig cheeks are such a delicious cut, so it’s fantastic to see them getting the love they deserve. Really appreciate the recommendation, and we hope to welcome you back again soon!
Inadequate packaging. Meat warm on delivery
My order arrived on time but was packed in a plain cardboard box with absolutely no insulation to keep the meat cool. It was warm and the vacuum seal on one of the packages was compromised. The condition of the meat (split pig's head) in that package was not good- the skin was slimy and the colour of the meat was off. I threw it away but the other items looked ok so I kept them. However, the smoked iberico bacon Is delicious. Not sure if I'll order meat from this company again.
16. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra HG Walter
Hi Pauline, thank you for your feedback and we’re very sorry to hear about the condition of the pig’s head you received.
With our local deliveries, all orders come straight out of our refrigerated vans and directly into the hands of our customers. They are never left on a doorstep or unattended, which is why we do not include ice packs with these deliveries.
That said, the condition you’ve described is absolutely not up to our standards and we sincerely apologise for this experience. Please do get in touch with me at georgia.cotton@hgwalter.com so I can investigate this properly and arrange a refund for the affected item.
We’re pleased to hear you enjoyed the smoked Ibérico bacon, it's such a lovely product but we completely understand your concerns and would appreciate the opportunity to make this right.
beef wellington
Ordered the beef wellington. Delivered as expected and the end result was fantastic. Easy to follow on line instructions on how to cook.
Would highly recommend.
15. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra HG Walter
Thank you so much for your kind words! We’re delighted to hear your Beef Wellington arrived smoothly and turned out so well - it's a really special product, so it’s great to know it lived up to expectations. We’re especially pleased the cooking instructions made it easy to get a fantastic result at home.
Really appreciate the recommendation and we hope to serve you again soon.
We ordered two tomahawk steaks and were…
We ordered two tomahawk steaks and were very impressed with the quality of the meat for the price we paid. The peppercorn sauce is absolutely to die for. Highly recommended!
14. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra HG Walter
Thank you so much for the fantastic review! We’re thrilled to hear you enjoyed the tomahawk steaks - great to know the quality and value hit the mark. And we couldn’t agree more about the peppercorn sauce…it’s a real favourite amongst the team too! Really appreciate the recommendation, and we hope to welcome you back very soon.
Really lovely quality and nicely…
Really lovely quality and nicely packaged
After being recommended by a friend
We will be back
13. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra HG Walter
Thank you so much for your lovely review! We’re delighted to hear you enjoyed the quality and that everything arrived nicely packaged - it’s something we take real care over. And a big thank you to your friend for the recommendation too! We look forward to welcoming you back again soon.
Great quality chicken
Great quality chicken. Friendly service. Good value
12. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra HG Walter
Thank you so much for your kind words! We’re really pleased to hear you enjoyed the quality of our chicken and found the service friendly - that means a lot to the team. We really appreciate your support and look forward to serving you again soon!
Outstanding ex dairy beef and pork…
Outstanding ex dairy beef and pork joint.
12. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra HG Walter
Thank you for the fantastic review Michael! We're so pleased you enjoyed the ex-dairy beef, it's a real favourite here amongst the team - the flavour and depth develops over time into something really special. Our butchers take great care selecting and ageing these cuts, so it’s always lovely to hear when customers appreciate them as much as we do. We hope to welcome you back again soon.
Incredible quality
The quality of the meat is incredible as always. Thanks HG Walter 🙏
7. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra HG Walter
Thank you for the kind words and for your continued support! We're so pleased to hear you're enjoying the quality of our meat. It means a lot to the whole team here at HG Walter.
The best pies I have ever tasted!
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra HG Walter
Thank you so much for the lovely feedback Fiona! We're thrilled to hear you enjoyed the pies. We'll be sure to pass your kind comments on to our chef, who will be delighted to hear that.
Everything was perfect and the meat was…
Everything was perfect and the meat was fresh and arrived as stated. The meat was protected and at the correct temperature. Couldn’t be more happier with this butcher and will use in the future.
20. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra HG Walter
Thank you so much for your wonderful review. We’re delighted to hear everything arrived perfectly - fresh, well packaged and at the correct temperature. We take great care with our packing and delivery, so it’s lovely to know that came through.
We really appreciate your support and look forward to serving you again in the future.
I made a mistake with my order online
I made a mistake with my order online, I called and they quickly resolved it. Excellent customer service and of course the best quality product!
17. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra HG Walter
Thank you very much for your kind words Dan. We’re so pleased we were able to resolve your order quickly - our team always aims to make things as smooth as possible. It’s wonderful to hear you’re enjoying the quality of the product as well.
We really appreciate you taking the time to share this.
Professional through and through
Arrived up in Yorkshire very well packed and presented. Lambs sweetbreads hard to find so I am delighted.
18. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra HG Walter
Thank you so much for your lovely review. We’re delighted to hear everything arrived safely in Yorkshire and that you were pleased with the packing and presentation. And even more so that you were able to get hold of lambs’ sweetbreads - they can indeed be hard to find.
We hope you enjoyed cooking them and we look forward to serving you again soon.
Decent, but could be better
The sweetbreads tasted fine, but they were not trimmed at all; they all had fat and sinew still attached. Which is not how they are presented on the website.
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra HG Walter
Thank you for your feedback John. We’re very pleased to hear that you enjoyed the flavour of the sweetbreads, but we’re sorry to learn they weren’t trimmed as you expected. They should be prepared in line with how they’re described and presented on our website. If you would be happy to, please get in touch with us at hello@hgwalter.com so we can look into this further and put things right.
Thank you,
The HG Walter Team
It was a terrible piece of rolled…
It was a terrible piece of rolled beef; we thought ok on first appearance, as marbling present, but it was only surface deep - it had no moisture even though cooked pink rare.. and the fat was disgustingly gamey. That’s 2 out of four pieces of beef now that have been terrible.Give up!
14. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra HG Walter
Thank you for your feedback, Charise. We’re very sorry to read how disappointed you were with your rolled ribeye. From your description, it clearly wasn’t the experience you should expect from us, particularly in terms of flavour and moisture. I’ve been in touch with you directly to apologise and to discuss this further, as we take feedback like this extremely seriously - especially when it concerns the quality of our beef. Your comments have also been shared with our butchery and sourcing teams so they can review this carefully.
You must try the Beef Wellington
You must try the Beef Wellington. One of the best Wellingtons I’ve had and I can’t wait to order another one. The 2 portion is very generous and can definitely serve 3/4 with sides.
14. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra HG Walter
Thank you so much for the wonderful review. We’re thrilled you loved the Beef Wellington - it’s a real labour of love in our kitchen and a firm favourite. We hope to welcome you back again soon.
Disappointed by the product for the overall cost.
Ordering process and delivery was First Class. However, the steaks and the beef stock both lacked the intensity of flavour I was hoping for. I’ll try elsewhere next time.
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra HG Walter
Thank you for taking the time to share your feedback Peter. We’re pleased to hear the ordering process and delivery were first class, but we’re very sorry that the steaks and beef stock didn’t deliver the depth of flavour you were expecting.
Quality and flavour are at the heart of what we do, so we take comments like this seriously. We’d really value the opportunity to look into this further - please do get in touch with us at hello@hgwalter.com so we can discuss your experience in more detail.
What a fabulous piece of meat
What a fabulous piece of meat! I ordered a 3 bone dry aged rib of beef and I have got to say it was incredibly tender and flavourful. I also ordered the chimichurri sauce to go along with the beef. Absolutely delicious. All my dinner guests were very impressed too. I highly recommend you guys!
7. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra HG Walter
Thank you so much for such a fantastic review Julie. We’re delighted to hear the rib of beef delivered on tenderness and flavour - it’s a real centrepiece cut and a firm favourite here at HG!
Great choice pairing it with the chimichurri as well. Even better to know it impressed your guests! We really appreciate the recommendation and hope to help with your next feast soon.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.