Headmasters Anmeldelser 

My appointment was late by 40 min despite of having been told on arrival that they were running late by 10 min. Only when I was about to be treated I was only offered water as their coffee machine broke the day after. I understand that I can’t take coffee for granted at a hair salon, but having known that it was going to take so long I could have grab a coffee run for all on the time I was waiting. Despite of this, my stylist was very professional and accurate. I will go again but I would much rather be inform beforehand or on arrival about their late running schedule. Thankyou

Sadly after many years and some great results i will not be returning to Headmasters. I had colour and cut Sunday 23rd. Both very disappointing. Haircut took 10 minutes. Colour the worst ever. I understand that mistakes are made and misunderstandings.My stylist did not call me back. I called and asked to speak to the manager he was only available by appointment which i made when i tried to reschedule i realised i couldn't go in there to discuss what i was not happy with. The attitude was unpleasant and unhelpful It is very disappointing when a lovely visit to the hairdresser does not go well and complaining is hard, however being rude to a client that has not received what they paid for is unprofessional . The rudeness and attitude of the salon has made sure i will not return.

the one star rating is based on the online booking system which is awful,, not user friendly , very hard to use to had to call to book instead.. The booking page should be made larger and easy to use! one of the worst booking systems ive come across

I've been at the Woking salon. Denise was my hairdresser.
I was honest with her and I told her I've had few bad experience in colouring and cutting in the past few years .
We have discussed what I would and what she recommend.
She explained every step what she was doing. I felt she care about my hair and I can trust her.
When she finished with all the colouring cutting , blow drying ..etc the result was absolutely fantastic. I love the colour, style, the beachy waves.
So, I can not say thank you enough to Denise. She is really great, professional, friendly.
Thank you

Christopher once again gave fantastic service, a great haircut and made me feel re-energized. I've already booked my next appointment. 5*

I am incredibly disappointed with the service I received at Headmasters Wandsworth on Wednesday at 17:15. I don’t recall the name of the stylist. The full appointment took less than 30 minutes for the stylist to wash, cut, blow dry and style my hair. I have thin/fine hair so my appointments don’t typically take very long. However, other stylists have taken at least 45 minutes to blunt cut my hair to one length.

At this appointment, I requested for soft layers, including face framing layers. The hair washing experience was okay but it felt rushed and did not include the usual head massaging. Once washed, the stylist ran a brush through my hair whilst still in the basin. My hair gets tangled very easily and so this was incredibly painful as she ripped through my hair from the root to tip. Surely stylists know that tangled hair should be brushed from bottom, slowly working upwards to avoid breakage! Surely stylists would handle fine/thin hair with extra care!!!!!

Once in the chair, she cut off my length in sections which was great. Then in order to do layers she pulled the entire top layer of my hair into one section and blunt cut. I am no expert but my understanding is that layering needs to be cut in small sections, with angles or points to ensure a blended soft look. Perhaps because my hair is so thin, she felt it was acceptable to take a shortcut or that I didn’t deserve to have my layers cut in smaller sections.

To create my face frame she basically cut a fringe at a level she asked me to suggest. There is absolutely nothing soft, blended or face framing about it.

She then started blow drying my hair by pushing it in every direction which made me feel like I was standing in a wind storm. She gave me a magazine to read but I couldn’t even read it because she was blowing hair into my face.

She then changed her technique and blow dried my hair into a wavy style using a round brush. Once done, she gave me three seconds to look at the back of my hair before ushering me out the door.

She didn’t go back to assess her cut and make changes once the hair was dry and she didn’t ask me if I was happy with the cut.

Obviously on the day, I felt happy with my hair because she had styled it so it looked nice. By the next day, I could tell that it was not looking or sitting right.

I have ended up with a choppy unblended cut. It looks like a cut you would give a child who doesn’t particularly care for their hairstyle. It is honestly appalling that such a well known franchise can provide such a poor quality service. I am actually flawed.

If my haircut was decent at all, I would have said nothing about her rushed overall service. However, the fact that my entire appointment took about 30 minutes, was stressful more than relaxing and I am left with a choppy cut is absolutely appalling.

I had a wonderful experience at Headmasters in Orpington High Street. Mia was incredibly helpful and knowledgeable about all the hair products I was interested in. She patiently explained the best options for my hair needs, and thanks to her guidance, I decided to purchase the Kerastase shampoo, which I’m very happy with. Mia is a true asset to Headmasters, her kindness and genuine desire to help made my visit memorable. I would definitely recommend Headmasters, particularly the Orpington High Street branch, to my family and friends.

Excellent experience in the salon.
Jude the hairstylist was superb!

Flavio cut my hair. Been to 4 salons in Guildford and this is the best cut ever. So pleased with it. Looks great and easy to manage. He listened to what I needed and gave his suggestions. I suggested shorter but he was right. Honestly I am so pleased and happy with his haircut. Can’t recommend him too highly.

Malika in Harrow Headmaster.
She's so amazing. Patient and calm. Does everything and goes through everything step by step and I have never come out of the salon being done wrong by. Thank you for always being there, committed and showing up. The staff are all so lovely

I attended headmaster staines and had Emmy as my stylist today. She done an amazing job with my colour and cut and I am so pleased. Very professional

Always a great experience with Barbara at Headmasters Fitzrovia. My hair colour and cut were fantastic - a real confidence booster. Wonderfully friendly team at the salon. Thank you for my complimentary treatment..my hair feels amazing.

Had a fantastic experience at Headmasters Wimbledon Broadway with Amber. She gave me an absolutely brilliant cut and colour, she gave me great haircare advice and really took the time and care to give me the best experience possible. Highly recommended and great value too.

Amazing! Lovely staff really well looked after!

I visited the Headmaster salon in Harrow today for full head highlights with Simone. She is my regular hairstylist, and she is simply the best! If you want amazing results, expert advice, and a haircut that looks fantastic and is easy to style, I highly recommend Simone. Thank you, Simone, for the perfect color, gorgeous hair, and outstanding results!

Visited Sutton headmasters to make use of their 50 per cent of colour sale. So glad I did Dean did an amazing job with my highlights great consultation regarding colour. I'm sure they will get more business from the new me. Many of my cushave ask where I had it done. Can't remember lady name who did cut and blow dry but she too was great

Bijzonder tevreden met HairMasters Den Haag. Het waren 2 vliegen in één klap. Mijn partner’s hoofd is half kaal tgv een hersentumor en heeft nu voor het eerst na 17 jaar een volledige pruik. Zij is er superblij mee. Ik heb de strijd met Alopecia opgegeven. Sinds ik een mooie pruik draag is mijn kwaliteit van leven veel verbeterd. Dankjewel Cora

Headmasters Guildford. Thought long about posting this as my first ever appointment here with Benita was one if the best I have ever had. The place was recommended, and obviously has loyal clients. Sadly Benita has left, so was recommended Flavio. He is an experienced and popular hairdresser , so perhaps it was an off day- but frankly whole experience was a disaster! Firstly was asked my name FOUR times by different staff on arrival because so busy they evidently didn’t get time to log/ register me in. Then running 20 mins late with no apology or explanation. Then taken downstairs only to find a different hairdresser about to cut my hair - until I checked so brought upstairs again! ( a “Mix up”) When ( finally!) introduced to Flavio he did an extremely quick hair wash ( no offer of treatments; no head massage) and cut - longer than the “ on the shoulders” I had asked for. Then proceed to put me under a dryer even though I said my hair is usually blow dried ( “ it’s not that I don’t want to blow dry your hair but you should never have your hair blow dried, it should dry naturally “) - implying 50 years of hairdressers ( including those at the same salon!) were all wrong! When it was complete he said” looks good doesn’t it” and could see I looked extremely dubious. I said I thought it looked very scruffy and his response was “ it makes you look younger” and” it’s my job as a hairdresser to advise you” plus” your hair was too big when you came in”!! I agree a hairdresser can ( possibly should) ADVISE , but they should also respect and listen to the client’s wishes. This absolutely did not happen. I gave it a few days to calm down and see if post wash at home it would magically look better - it doesn’t - basically raggedy abd duesnt look length wise like it’s been cut at all. Terribly disappointing after previous huge success.

Had a beautiful cut done by Ashleigh / Farnham today and the whole experience was perfect. She did everything exactly to how I liked and was very comforting with my anxieties.

Would really recommend, thank you!

The team is fantastic and the atmosphere very warmly welcoming and friendly. I visit the salon every month and leave looking amazing. There are regular special discounted offers on colour which I always benefit from. BIG thank you to everyone. They deserve continued success in 2025.