We got great service with a friendly, helpfull and honest sales lady. She tried her best to get the hotel we were after for the holiday in Greece and also matched the online price we'd been quoted!... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
If anyone wants to book a holiday please book with the team in york. Specialised in booking every part even when booked getting the right advice and adding additional things like personal transfers an... Vis mer
I saw one assistant one day to enquire about flights to the US then went back the following day to book a return flight. Both assistant we’re extremely helpful and I shall continue Togo to Hays trave... Vis mer
Hi, we booked another Alfa coach holiday using the York office, it was from the new Alfa brochure, infact it was so new it wasn't even on the system yet so a young lady called Ruby had to do it via t... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktopplysninger
14 Low Ousegate, YO1 9QU, York, Storbritannia
- 01904 310007
4,9
Enestående
920 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
So easy and very good destination advice
Rebecca made everything so easy & offered great advice when booking Japan! Thank you!
25. januar 2026
Svar fra Hays Travel - York
Miss Stead,
We're happy to hear that your booking experience for Japan was easy, and the advice offered was helpful. Thank you for your positive feedback!
Hays Travel
I was nervous about making this holiday…
I was nervous about making this holiday booking as I knew I could not get into the same hotel as my friends, and that will have to travel one way on my own which I have never done before but Molly made everything so easy and was so calm and reassuring it gave me confidence I can do this. She found another hotel only 10 minutes walk from my friends and ensured I was on the same flight home with them and the whole process only took about 30 minutes.
17. januar 2026
Svar fra Hays Travel - York
Karen Ogden,
We're happy to hear that we could make your holiday booking experience easier. It's great to know that our calm and reassuring approach gave you the confidence you needed, and that we found a suitable hotel and flight for you. Thank you for your positive feedback!
Hays Travel
Svar fra Hays Travel - York
We appreciate you sharing your experience; we're so glad we could provide helpful and knowledgeable assistance to you!
Hays Travel
Such friendly and knowledgeable members…
Such friendly and knowledgeable members of the team
21. januar 2026
Svar fra Hays Travel - York
We appreciate you highlighting our team's friendly and knowledgeable service! Thank you for your positive feedback and for choosing us.
Hays Travel
Quick and efficient process
Quick and efficient process, with alternative possibilities clearly explained and articulated.
21. januar 2026
Svar fra Hays Travel - York
Stephen Paul,
We appreciate you sharing your feedback and are so glad the process was quick and efficient, with clear explanations of alternatives.
Hays Travel
Hays staff are always very pleasant and…
Hays staff are always very pleasant and helpful and I feel I am in reliable and safe hands if I book with them.
15. januar 2026
Svar fra Hays Travel - York
Penelope Bartlett,
We're happy to hear that our staff's helpfulness gives you confidence when booking with us. We appreciate your positive feedback!
Hays Travel
Molly was fantastic
Molly was fantastic in sorting our holiday to Thailand finding us the best price for our budget. Very helpful.
20. januar 2026
Svar fra Hays Travel - York
Andy Tilley,
We appreciate you taking the time to share your experience. We are so happy we could find the best holiday to Thailand within your budget.
Hays Travel
Svar fra Hays Travel - York
Paul Kelly,
We appreciate your feedback and we are so glad we made everything easy for you during your experience with us.
Hays Travel
I Say it all time i wouldnt go anywhere…
I Say it all time i wouldnt go anywhere else the Team are amazing & Becky Harris is a Superstar
16. januar 2026
Svar fra Hays Travel - York
Debra,
We appreciate your continued loyalty and are so happy to hear that our team consistently provides you with amazing experiences.
Hays Travel
Sabrina was able to book the flights I…
Sabrina was able to book the flights I wanted despite having problems with the shops internet
13. januar 2026
Svar fra Hays Travel - York
Sue Barnard,
We're happy to hear that we booked the flights you wanted, even with the internet issues. We appreciate your positive feedback and patience!
Hays Travel
Great service
Rebecca was very knowledgeable. Happy to spend time with us listening to our requirements. Quickly found what we were looking for, great advice on hotels and locations.
13. januar 2026
Svar fra Hays Travel - York
Mrs Allerton,
We appreciate your kind words! We are so happy to hear that we could find exactly what you were looking for and offer helpful advice for your travel plans.
Hays Travel
Always a breeze when booking with Hayes…
Always a breeze when booking with Hayes and Rebecca is amazing!
6. januar 2026
Svar fra Hays Travel - York
Emma Craven,
We're happy to hear that booking was easy! We appreciate your kind words about the amazing service you received. Thank you!
Hays Travel
Friendly Hays travel you can trust
Everyone in Hays travel are very friendly and accommodating we got the assistant called Sophia she was great very helpful full of information .
Don't change Hays travel thankyou .
10. januar 2026
Svar fra Hays Travel - York
Lynda,
We appreciate you taking the time to share your kind words. We're so happy to hear that our team was friendly and helpful and that you were pleased with the service.
Hays Travel
Fantastic
Fantastic, they offer great deals on holidays. Always helpful to put your holiday together for you.
8. januar 2026
Svar fra Hays Travel - York
We appreciate you taking the time to share your experience. We're so glad to hear that we could help you put together a great holiday deal.
Hays Travel
Used Hayes before and where excellent…
Used Hayes before and where excellent very helpful and polite glad to see standards have not changed.
I will be using them whenever I travel abroad. Staff are very polite and helpful, Molly and Cara are fantastic nothing was to much trouble 😘 Thank you both.
8. januar 2026
Svar fra Hays Travel - York
Steven,
We appreciate you choosing us for your travel needs! We're happy to hear that you found our team helpful and polite, and that our standards met your expectations.
Hays Travel
Personal and helpful service
I almost always use Hays to book my holidays. They never fail to offer a personal, helpful and patient service that leaves me feeling that everything will go well. Their understanding of the travel industry is excellent. Staff are always both knowledgeable and friendly.
1. januar 2026
Svar fra Hays Travel - York
Kathy Nalson,
We appreciate you taking the time to leave us such a wonderful review. It's great to hear that our team consistently provides a helpful and personal service, ensuring your holidays go smoothly.
Hays Travel
Excellent service provided by Rebecca.
Excellent service provided by Rebecca.
Information provided was timely and concise. Booked a holiday that met our needs with a good discount that beat the online price.
Will not hesitate to be a returning customer.
6. januar 2026
Svar fra Hays Travel - York
Michael,
We're happy to hear that you received excellent service! It's great to know the information provided was helpful and that we could find a holiday that met your needs. We appreciate your review!
Hays Travel
Svar fra Hays Travel - York
Thank you for your lovely review!
The lady (Ruby) was able to price match…
The lady (Ruby) was able to price match a holiday I asked for
Contacted via messenger and was quick to sort the holiday out
I spoke to Sophia on the phone and she was very polite
4. januar 2026
Svar fra Hays Travel - York
Michael,
We appreciate you taking the time to leave us a review. We're happy to hear that you received a price match and that you found our team members to be quick and polite.
Hays Travel
The staff member who looked after us…
The staff member who looked after us was very good as always
1. januar 2026
Svar fra Hays Travel - York
John,
We appreciate your positive feedback and are so glad the staff member was helpful during your visit with us.
Hays Travel
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