Hays Travel - York Anmeldelser 

All the staff were so friendly and helpful, as always !
The manager is excellent and so good with her staff.

Very helpful efficient staff ....Becky found us the perfect holiday thank you 😊

The staff in the shop were very helpful & patient & sorted everything out we needed.

Sabena managed our booking on mv Oscar Wilde Sept 2026
Systematic, confident, thorough. We understood each step of the way and her excellent communication skills made for an uncomplicated visit.

The agent was very helpful, answered our queries and the experience was very relaxed.

Brilliant. Molly was very efficient and it was a pleasure to have such a professional dealing with my trip

Since booking online has been become a pain in the arse we have been using Hays Travel,Ousegate in York
We have been conducting our business with Cara and have found professionalism and due diligence to be the order of the day.
We find there method faultless and will continue to engage with them.

the girls are so help full and nice nothing is to much trouble they make me feel welcome no complaints at all

Lovely staff, booking made easy , no stress.

I had so many limitations to my planned trip to see the Aurora Bolearis, but Cara was very patient, helpful and really went the extra mile when I changed my destination due to lack of suitable flights. Great customer service!

All the Staff that work in the York City Centre branch are absolutely amazing, very Professional and very kind and helpful. Especially Molly, Cara, Sofia who helped me and my friends and found us what we needed.

We are very greatfull and happy to always book from there
Kind regards
Rita Barker and her friends.

Had a rough idea of what we wanted, popped into Hays Travel in York, and had the expertise of Ruby to help us decide. She was really friendly and so easy to talk to.Found us a fantastic hotel in Benalmadena at a good price, and we got some euros too.! Happy customers, Had a great time.Thank You Ruby.👏

Cara was very friendly, helpful and professional on my two visits to the store. She explained why the flights I had originally selected were not possible and suggested others which I booked.it was all very quick and easy.

As ever, the service we get from the York Hays office is first class. All the staff are so friendly and helpful and they go the extra mile to make sure you get the right holiday for your needs.

Dedicated and helpful staff, a very friendly environment.

Great lady who helped us out she was great

Always go to Hays for our holidays. Rebecca goes above and beyond to get us the perfect holiday. Will never go anywhere else

Helpful and informative! Didn't feel rushed or pressured in to booking there and then, even though we did 😊

The person l spoke to was very good and patient answering all my questions in a friendly and professional manner many thanks

We booked our next year's holiday with Cara (I think I got that right). We asked loads of questions, and got the answers we needed.She was very friendly, and efficient. We book with Hays every time. Very happy customers.