We had a fantastic experience booking our holiday with Sophie. She was absolutely lovely, very pleasant and incredibly helpful throughout the whole booking process. Nothing was too much trouble, and... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Love this team. That's why we keep returning. They are so helpful with our australian trip which kept changing. A big thank you to Sarah, Sophie and Debbie for keeping us upto date and helped wit... Vis mer
Selskapet har svart
Sophie was exceedingly helpful and supportive and came up with lots of solutions. We went in with what we thought would be a challenging request but came out after a very pleasant session with the wh... Vis mer
Selskapet har svart
I was totally impressed with the service I was given. There was lots of communication of what I was looking for my requirements and needs.i wasn’t rushed or pressured in any way the staff members who... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktopplysninger
68 High Street, TS10 3DD, Redcar, Storbritannia
- 01642 918977
5,0
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent experience
Excellent experience, all staff very helpful and knowledgeable .
Holiday booked with confidence , would highly recommend
4. april 2026
Svar fra Hays Travel - Redcar
Thank you so much Emma, for your lovely review I hope you have a fantastic time on your holiday in Salou. I am so happy I was able to help. Amber :)
Ellie was great
Ellie was great, knowledgeable and efficient. Cruise sorted there and then.
3. april 2026
Svar fra Hays Travel - Redcar
Thank you for taking the time to leave us a review, Alan! It was a pleasure to help you find the perfect cruise :) Ellie
Svar fra Hays Travel - Redcar
Thank you so much for leaving us a positive review, Mary :) It was a pleasure to book your holiday!
Svar fra Hays Travel - Redcar
Thankyou for your lovely feedback! We are glad to hear Sophie met your needs so effectively😊
Many thanks, Hays Travel Redcar
Svar fra Hays Travel - Redcar
Michael,
I appreciate your kind words! It's great to know our team provided friendly and helpful service with a smile for you. Sophie :)
The best around
Friendly, very helpful, considerate of needs/wants, and easy communication
25. mars 2026
Svar fra Hays Travel - Redcar
We appreciate you sharing your experience! We are so happy that our team was helpful, friendly, and attentive to your needs, with easy communication 😊
Many thanks, Hays travel Redcar
Spoke with a advisor named Sophie in…
Spoke with a advisor named Sophie in Redcar branch. Very knowledgeable and helpful made me feel welcome.
She was willing to take time to help me with my travel plans
25. mars 2026
Svar fra Hays Travel - Redcar
Aww thankyou for your kind words!! So pleased I got your trip booked! And hope you enjoy your 60th birthday in Edinburgh. Thanks, Sophie :)
The staff are brilliant they take time…
The staff are brilliant they take time to find you exactly what you’re looking for.Excellent and very patient.
15. mars 2026
Svar fra Hays Travel - Redcar
We appreciate your kind words! We are so happy to hear that our team could assist you in finding exactly what you wanted with patience and care.
redcar, Hays Travel
The Perfect Holiday.
With the knowledge and experience of the wonderfully polite and helpful team the wife and I always walk away happy with the choice of holiday we have just purchased.
15. mars 2026
Svar fra Hays Travel - Redcar
Thank you so much for your lovely comments and I am so happy I was able help get the cruise booked what wonderful way to spend a such a special birthday! Ellie :)
Svar fra Hays Travel - Redcar
Thank you so much for you lovely feedback. It was a pleasure to get your holiday booked, Ellie :)
Luke was very helpful getting our…
Luke was very helpful getting our cruise to the fjords out. Showing us different cabins and explaining the different prices.
12. mars 2026
Svar fra Hays Travel - Redcar
Yvonne Mckenzie-Cianciaruso,
I am so happy to hear that the cabin options and pricing were clearly explained by me while booking your cruise to the fjords. Thank you for your feedback and booking yesterday.
It was a pleasure meeting you both :)
Luke
Redcar, Hays Travel
Svar fra Hays Travel - Redcar
Thank you so much for taking the time to leave us a review! It was a pleasure to help get your holiday booked :) Debbie
The young lady who served me was…
The young lady who served me was absolutely wonderful! Even when I said a certain hotel would do she said she was sure she could get something better for me and she certainly did! Brilliant over the moon i can't thank her enough!
12. mars 2026
Svar fra Hays Travel - Redcar
John Manning,
We're happy to hear that the service you received exceeded your expectations, and we appreciate you taking the time to share your wonderful experience. We are delighted we could find something better for you!
redcar, Hays Travel
Sophie did us proud
Sophie did us proud. Finding us a lovely holiday. Thank you Sophie.
11. mars 2026
Svar fra Hays Travel - Redcar
Trevor,
We're so glad we could find you a lovely holiday! Thank you for letting us know we did a great job; we appreciate your positive feedback.
redcar, Hays Travel
Svar fra Hays Travel - Redcar
Linda Brown,
We're happy to hear that we provided you with a great experience and helped you find your holiday. Thank you for your feedback.
redcar, Hays Travel
Svar fra Hays Travel - Redcar
Thanks for taking the time to leave us a review and booking with us. It was a pleasure to get your holiday to Austria booked :) Debbie
Excellent service from the most…
Excellent service from the most delightful young lady attending me
26. februar 2026
Svar fra Hays Travel - Redcar
We appreciate you taking the time to leave us this wonderful review! We're so glad you received excellent service from Ellie. Thanks for booking! :)
Svar fra Hays Travel - Redcar
Hi Mandy
Thank you so much for taking the time to share your kind words! Its always a pleasure helping you with your holidays :) and hope to see you again soon x
Great Agent
The agent who helped us find a holiday was brilliant. She was really helpful and knowledgeable and provided a lot of great advice and nothing was too much trouble. Thank you
22. februar 2026
Svar fra Hays Travel - Redcar
Thank you for leaving such a lovely review! It was my pleasure to help get your holiday sorted. Thank you for choosing Hays :) Debbie
holiday on line through Hayes
Seen a holiday on line through socials, contacted the stores chat messenger and asked for information, the holiday in question had sold out, but Sarah managed to secure me the same holiday for another date at a similar price. The communication was great and the holiday was booked promptly. Very happy with the service and will use Hays again 🙂
17. februar 2026
Svar fra Hays Travel - Redcar
We're so glad we could secure your holiday on another date! It's great to hear that you were happy with our communication and prompt booking service. We appreciate your feedback and look forward to helping you again :) Sarah
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.