The person who delt with us, Amy, went out of her way to make sure that she could get everything we required especially as I have a slight problem which made us ask for a downstairs room and take a mo... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Travel agent Kiara, very knowledgeable, trying to sort out a hotel for five people, within a price range at short notice, proved challenging, but with Kiras patients and knowledge, found our holiday.... Vis mer
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Sarah, who helped us at the Galashiels branch, was fantastic! She did absolutely everything for us and was both friendly and professional. Hays should be very proud of having such a wonderful member o... Vis mer
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Hayley was excellent in helping us find our Caribbean cruise / hotel holiday . Very patient with us changing hotels etc. . Took all the stress away from us trying to do it ourselves . Why try doing it... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktopplysninger
86 Channel Street, TD1 1BD, Galashiels, Storbritannia
- 01896477015
4,9
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
…First class service
Had a good experience booking my next holiday with Hailey. Nothing was any problem to her. Great ambassador for Hays. Got the holiday we wanted for the price we wanted. Keep up the good work
30. juni 2026
Svar fra Hays Travel - Galashiels
Thanks so much for the kind review Karin, Made my day! It was a pleasure to get you booked.
Hayley
I have used your company several times…
I have used your company several times in the past.Kiara was very pleasant, professional and went out of her way to make sure I was fully aware of each step of the booking. I am not good with technology, so she made this upcoming trip as easy as possible. so full marks to her and your company as her employers
25. juni 2026
Svar fra Hays Travel - Galashiels
Hi Trish, thank you so much for your kind review I really appreciate it. It was lovely to see you, as always.
- Kiara
Carmen was a very helpful and competent…
Carmen was a very helpful and competent advisor and made sure that we booked the holiday that we were looking for.
24. juni 2026
Svar fra Hays Travel - Galashiels
Wee,
Thank you for your kind words! We are so pleased we could help you find the perfect holiday.
Carmen Travel Consultant
Usual excellent service from Sarah and…
Usual excellent service from Sarah and the friendly team. That's why we keep coming back.
24. juni 2026
Svar fra Hays Travel - Galashiels
Thank you for your lovely review and booking with us again. Always a pleasure to arrange your holidays for you all. Majorca to look forward to :-)
Sarah Travel Consultant
Easy when you use Hays
Booked through Hays for second time. The agent was great and took her time looking for what we hoped for, which we found. Was happy to troll through what was available. Very helpful, friendly and knowledgeable. Booking went through smoothly.
Have no hesitation in using them again.
23. juni 2026
Svar fra Hays Travel - Galashiels
Hi Moira,
Thank you very much for taking the time to leave such a lovely review and thank you for booking with us again. I have passed along your kind comments to Sarah and she says it was her pleasure to help find what you were looking for.
- Kiara, Assistant Manager
Trip to Australia
Hayley was extremely efficient and shared every step of the process with us. The whole process was excellent and the holiday package sourced was exactly what we were looking for.
23. juni 2026
Svar fra Hays Travel - Galashiels
Hi Frazer,
Thank you very much for taking the time to leave such a lovely review and thank you for booking. I will pass along your kind comments to Hayley.
- Kiara
I will always use Hays travel agents to…
I will always use Hays travel agents to help me with my holiday. The staff are experienced, helpful, friendly and kind mannered. The booking is quick and staff give useful advice and are always there to help. I find that the staff have visited many of the countries and hotels themselves and always give a true and accurate account of their own experience.
20. juni 2026
Svar fra Hays Travel - Galashiels
Thank you very much for taking the time to leave such a lovely review Eileen and thank you for continuing to book with us. I will pass along your kind comments to Sarah.
- Kiara
Carmen listened to everything we wanted…
Carmen listened to everything we wanted and exceeded all our expectations
20. juni 2026
Svar fra Hays Travel - Galashiels
Thank you Ronnie and Susie for your lovely review it is much appreciated. It was a pleasure to help arrange your holiday for your 30th Wedding Anniversary. Carmen
Hays Galashiels all staff are amazing
Hays Galashiels all staff are amazing
Sarah took her time to look for alternate flights to Germany. Always have a laugh in Hays
19. juni 2026
Svar fra Hays Travel - Galashiels
Hi Myra,
Thank you very much for taking the time to leave such a lovely review and thank you for continuing to book with us. I will pass along your kind comments to Sarah.
- Kiara
Staff knowledge
Staff knowledge, attention to detail and willingness to put the extra effort in to make sure that the holiday is the right fit.
18. juni 2026
Svar fra Hays Travel - Galashiels
Thank you for you lovely review, much appreciated.I will pass these on to Hayley and Amy when they are next in.
Sarah Travel Consutlant
Svar fra Hays Travel - Galashiels
Thank you for your 5 star review very much appreciated. Glad you received excellent service from Carmen, we will pass on your comments to her. Sarah Travel Consultant
The staff in your Galashiels branch…
The staff in your Galashiels branch really caring and informative especially kiara
11. juni 2026
Svar fra Hays Travel - Galashiels
Thank you for your kind comments for our Kiara. I will pass this on to her on her return.
Sarah Travel Consultant
Sarah knows us well
Sarah knows us well, finds us a good deal, my best friends goes in books it and I just go in and pay my part. Job done again! Super star team in Gala!!
Georgina
2. juni 2026
Svar fra Hays Travel - Galashiels
Thank you for you lovely review. As always, it's a pleasure to organise your trips for you all.
Sarah. Travel Consultant
Svar fra Hays Travel - Galashiels
Thank you for your kind review. It was lovely to see you again and get your holiday all sorted. Amy :)
Holiday to SorrentoEase and helpfulness on planning and…
Ease and helpfulness on planning and booking the holiday
7. juni 2026
Svar fra Hays Travel - Galashiels
Thank you for your lovely review and for booking with us again. Amy - Branch manager
The guys in the shop are so helpful and…
The guys in the shop are so helpful and friendly, they made our booking so much easier than trying to get it right online, they were there talking us through everything and solving any problems we came across
30. mai 2026
Svar fra Hays Travel - Galashiels
Hi Crystal,
Thank you very much for taking the time to leave such a lovely review and thank you for booking with us. I will pass along your kind comments to Carmen.
- Kiara, Assistant Manager
Svar fra Hays Travel - Galashiels
Hi David,
Thank you very much for the kind review and for booking with us. I will pass along your lovely comments to Carmen.
- Kiara, Assistant Manager
The lady knew what she was doing.Very…
The lady knew what she was doing.Very polite and professional. Nothing seemed too much for her.
6. juni 2026
Svar fra Hays Travel - Galashiels
Hi Steven,
thank you very much for taking the time to leave a lovely review and for booking with us. I will pass along your kind comments to Carmen.
- Kiara, Assistant Manager
Hayley the adviser was very patient…
Hayley the adviser was very patient with our indecisiveness and helped us identify a holiday that fitted our needs and timimgs.
2. juni 2026
Svar fra Hays Travel - Galashiels
Thank you very much for taking the time to leave a lovely review Joan and thank you for booking with us. I will pass along your kind comments to Hayley.
- Kiara, Assistant Manager
Svar fra Hays Travel - Galashiels
Hi Mrs Gillie, thank you very much for taking the time to leave a lovely review for Hayley. Thank you for booking with us.
- Kiara, Assistant Manager
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