As ever the lovely Carmen, exceeded our expectations once more. Taking her time to allow and support you to actually give you the time to pick the holiday that you are happy with. Thank you once more... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Sarah at Hays, Galashiels is welcoming, went the extra mile and puts so much time and thought re booking flights and travel insurance. She enabled a really good, challenging booking to take place.... Vis mer
Selskapet har svart
My wife and I had picked our main 2027 holiday but for some unknown reason it just disappeared the next day , I explained this to Carmen at Hays and she said leave this with me I will see what I can d... Vis mer
Selskapet har svart
We have booked several holidays through Hayes travel in Galashiels, and the service is always first class. Booked a three week holiday to China & Japan next year and Carmen was very patient and he... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktopplysninger
86 Channel Street, TD1 1BD, Galashiels, Storbritannia
- 01896477015
4,9
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
As ever the lovely Carmen
As ever the lovely Carmen, exceeded our expectations once more. Taking her time to allow and support you to actually give you the time to pick the holiday that you are happy with. Thank you once more Carmen.
9. august 2026
Svar fra Hays Travel - Galashiels
Aw thank you so much for your lovely review for Carmen. I will be sure to pass it on. Thanks for booking with us again. Amy x
Always extremely helpful
Always extremely helpful. They go above and beyond to make your holiday feel special
9. august 2026
Svar fra Hays Travel - Galashiels
Thank you so much for your kind review for Carmen. Will make sure to pass them on. Thank you for booking with us. Amy - Branch Manager :)
As always Carmen provided an excellent…
As always Carmen provided an excellent service . Efficient, thoughtful and pleasant . Thank you again Hays travel .
8. august 2026
Svar fra Hays Travel - Galashiels
Thank you for your kind review and for booking with us again. Amy - Branch manager :)
Svar fra Hays Travel - Galashiels
Thank you for your kind review. Amy - Branch manager :)
Very efficient and all booked smoothly…
Very efficient and all booked smoothly and quickly!
28. juli 2026
Svar fra Hays Travel - Galashiels
Mrs Freshwater,
Thank you for your wonderful feedback! We are so pleased to hear that your booking experience was smooth and efficient. We appreciate your kind words.
I will pass your lovely review on to Kiara on her return from annual leave
Kind Regards
Sarah Travel Consultant
Great service
Great service, Carmen was lovely, helpful and made the booking process easy.
She was very thorough with going through our options.
26. juli 2026
Svar fra Hays Travel - Galashiels
Susan,
Thank you for your fantastic 5-star review! We are so pleased to hear that our colleague was helpful and made the booking process easy for you. It's wonderful to know that all your options were thoroughly explored. Have a great holiday. Sarah Travel Consultant
Kind Regards
Hays Travel Hastings
Very efficient staff.
2. august 2026
Svar fra Hays Travel - Galashiels
Thank you for your lovely 5 star review. It is always very much appreciated. A fab family holiday to look forward too.
Sarah Travel Consultant
Lovely welcoming staff
All staff go above and beyond finding the best deals available for customers. They are welcoming, patient and very helpful. Highly recommended.
1. august 2026
Svar fra Hays Travel - Galashiels
Thank you so much for your kind review. I will be sure to pass it on. Amy - Branch Manager
First class service
My wife and I had picked our main 2027 holiday but for some unknown reason it just disappeared the next day , I explained this to Carmen at Hays and she said leave this with me I will see what I can do . We got a phone call later that day that Tui computers were playing up all over and she had tracked and got the holiday booked . First class service .
31. juli 2026
Svar fra Hays Travel - Galashiels
Aw thank you so much for your lovely review and thank you for booking with us again. Amy :)
Knowledgeable
Knowledgeable, friendly attitude, basically same as previous visits the staff are a local power draw by face to face communications far exciding AI approach .
29. juli 2026
Svar fra Hays Travel - Galashiels
Thank you for your kind review. Amy - Branch Manager
I only visited for information but left…
I only visited for information but left with a cruise booked.Kiara was most informative and friendly
19. juli 2026
Svar fra Hays Travel - Galashiels
Hi Susan,
Thank you so much for booking with me, it was my pleasure to help get your cruise booked.
- Kiara
Excellent service as always from Sarah…
Excellent service as always from Sarah and Kiara
26. juli 2026
Svar fra Hays Travel - Galashiels
Always a pleasure to book your holiday for you all. Not long to wait for this one :-)
Sarah
Travel Consultant
Quick response to email correspondence…
Quick response to email correspondence and overall good service.
26. juli 2026
Svar fra Hays Travel - Galashiels
Thank you for your lovely review. I will pass this on to Connor. A trip to look forward to.
Sarah Travel Consultant
South African travel preparations
Sarah at Hays, Galashiels is welcoming, went the extra mile and puts so much time and thought re booking flights and travel insurance.
She enabled a really good, challenging booking to take place. Other staff at Hays, Galashiels are also friendly and give helpful advice on follow up visit.
20. juni 2026
Svar fra Hays Travel - Galashiels
Thank you so much for your wonderful review, always much appreciated. It was a pleasure to get the flights booked for you and now something wonderful to look forward to.
Kind regards.
Sarah
Travel Consultant
Galashiels branch
The staff are very helpful and knowledgeable nothing was too much trouble a joy to book with company Hayley sorted us out last year and this time know Connor took my booking over as Hayley off found us a perfect holiday. Thankyou.
22. juli 2026
Svar fra Hays Travel - Galashiels
Hi Brian,
Thank you very much for your kind review and thank you for booking with us. I will pass along your comments to Hayley and Connor on their return.
- Kiara, Assistant Manager
We have booked several holidays through…
We have booked several holidays through Hayes travel in Galashiels, and the service is always first class.
Booked a three week holiday to China & Japan next year and Carmen was very patient and helpful organize the booking.
5 stars all day long.
Daniel Logan
22. juli 2026
Svar fra Hays Travel - Galashiels
Hi Daniel,
Thank you very much for your kind review and thank you for continuing to book with us. Wow this trip sounds very exciting! I will pass along your comments to Carmen on her return.
- Kiara, Assistant Manager
Carmen sorted everything out for us
Carmen sorted everything out for us, very thorough and patient
21. juli 2026
Svar fra Hays Travel - Galashiels
Hi Sheila,
Thank you very much for your kind review and thank you for booking with us. I will pass along your comments to Carmen on her return.
- Kiara, Assistant Manager
Knowledgeable and Friendly
Staff are friendly, professional, knowledgeable of the travel industry and always search for the best deal possible on the info we give them.
We normally deal with Kira or Sara at the Galashiels branch who I would say are excellent
10. juli 2026
Svar fra Hays Travel - Galashiels
Thank you very much for the lovely review! Always my pleasure to help get you booked up :)
- Kiara
Hayley was great talked through process…
Hayley was great talked through process and booking to cape verde. Visas and money card explained. Very helpful and bubbly personality
17. juli 2026
Svar fra Hays Travel - Galashiels
Thank you for the kind review. It was pleasure getting your holiday booked for you.
Hayley - Travel Advisor
Been going over to the Galashiels shop…
Been going over to the Galashiels shop for a long time would recommend it to everyone especially when we speak to Sarah she is excellent and takes her time over everything
8. juli 2026
Svar fra Hays Travel - Galashiels
Thank you so much for your kind review and for booking with us again. Amy - Branch manager
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