We popped in for a late holiday booking without any destination in mind. Jess asked us some pertinent questions and quickly came up with some suggestions. Jess listened to us as we ummed and ahhed a... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My friend and I visited your branch in Carlisle and were seen by Lucy. I cannot commend her highly enough. She was very helpful giving us lots of advice and information and various permutations a... Vis mer
Selskapet har svart
Very good staff get on with all of them very well and we can usually have a good laugh and come out with a holiday to look forward to shame hays was not in penrith you'd clean up we have no one any go... Vis mer
Selskapet har svart
Booked my holiday over the phone with Martin. He was so helpful. Had the holiday booked in no time at all. Sent over the confirmation & then phoned me back to check we were happy about everything. Fir... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktopplysninger
13-15 English Street, CA3 8JW, Carlisle, Storbritannia
- 01228264653
5,0
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I would like to thank Jess for her…
I would like to thank Jess for her excellent customer service while helping me book my cruise holiday. She was friendly, professional and extremely helpful throughout the whole process. She took time to answer all my questions and explained everything clearly and made sure I found the perfect cruise for my needs. Her knowledge and attention to detail made the booking process smooth and stress free. I’m am looking forward to going on my holiday after all the information she provided and will definitely be booking a holiday again in the future.
11. juni 2026
Svar fra Hays Travel - Carlisle
Thank you so much for your kind words and repeat business Julie, It's always a pleasure booking your holidays. You will both have an amazing time =-)
Jess
"Effective Sequence of Transaction"…
Hi.,It was Conducted very Quickly and easily with fortunately my having to Do the Money transfer away from the Shop equally easy and rapid.That is because the handling of the Money transfer was by a very rapid Fast Payment,Partly the ease of it all was because the Shop was relatively quiet and the Woman handling my Booking was only dealing with a Customer when I returned after 20 Minutes the second time to Pick up the formal Booking Confirmation.Actually,I printed out your Confirming Email on my return and it is in the Cupboard File with the formal Confirmation. James
17. juni 2026
Svar fra Hays Travel - Carlisle
Hi James,
Thank you for the kind review. I hope you enjoy your trip to Brighton.
Kind Regards
Hayley
Svar fra Hays Travel - Carlisle
Thank you again for booking with us instore, it is always a pleasure!
Kind regards
Martin & Team
We always feel confident to book…
We always feel confident to book through Hays. Have done for years. If anything goes the slightest bit wrong they do everything to help you so that you have a trouble free holiday. It feels very reassuring. Claire at Hays in Carlisle gets us the best deal she can every time. She's amazing.
9. juni 2026
Svar fra Hays Travel - Carlisle
Thankyou so much for your lovely comments and for booking with us again - We really do appreciate your loyalty. It is always a pleasure to help with your holiday plans.
Kind regards
Claire
Once again hassle free booking
Once again hassle free booking,
Big thank you to Claire great service,
thanks hays travel 👍👍
16. juni 2026
Svar fra Hays Travel - Carlisle
Thanks again for booking with us and for your kind comments, it is always a pleasure to help.
Kind regards
Claire
Martin is so knowledgeable and so clued…
Martin is so knowledgeable and so clued up. He is great to deal with, and a credit to your company
13. juni 2026
Svar fra Hays Travel - Carlisle
Thanks so much for your kind words and for booking your holiday with us.
Kind regards
Martin
Svar fra Hays Travel - Carlisle
Many thanks for booking again Karen and your repeat business at Hays Travel
Jess =-)
We find all that staff are friendly and…
We find all that staff are friendly and welcoming. They really made us feel at ease and relaxed. Martin the manager dealt with us and as usual he was helpful and friendly also very patient. We live in crawcrook which is a village in Gateshead area but always is the Carlisle branch . Even the cu of tea I was had made for me was perfect.
14. juni 2026
Svar fra Hays Travel - Carlisle
Thank you so much for your kind words and for booking your holiday with Hays Travel Carlisle , Martin
Svar fra Hays Travel - Carlisle
Thank you so much for your kind words and for booking your holiday with Hays Travel Carlisle , Lucy
Excellent service
When we walked into the Travel Agency weren't exactly sure where we wanted to go. They were extremely patient and helpful. Went to great depths to find the various tours available around the dates we gave. And what the various tours included. We are now so looking forward to our holiday. Thank you so much to Claire.
13. juni 2026
Svar fra Hays Travel - Carlisle
Thank you so much for your kind words and for booking your holiday with Hays Travel Carlisle , Claire
Very efficient and knowledgeable…
Very efficient and knowledgeable service, Martin certainly know his product with great advice.
13. juni 2026
Svar fra Hays Travel - Carlisle
Thank you so much for your kind words and for booking your holiday with Hays Travel Carlisle , Martin
Svar fra Hays Travel - Carlisle
Thank you so much for your kind words and booking your holiday with Hays Travel Carlisle , Martin
Phoned hays in Carlisle looking for a…
Phoned hays in Carlisle looking for a last minute break to a specific resort, gave our request to Jessica and within an hour she came back with a perfect option for us which we promptly booked, we are so looking forward to it so want to thank her and the company for an excellent experience.
12. juni 2026
Svar fra Hays Travel - Carlisle
Thank you so much for your kind words and booking your holiday with Hays Travel Carlisle , Jess
Hayley was great
Hayley was great. Knowledgeable and offered lots of advice. The staff are all friendly, and the booking process went smoothly for our large family holiday flying from different airports.
5. juni 2026
Svar fra Hays Travel - Carlisle
It was a pleasure booking your family holiday for you.
Thank you for the kind review
Hayley
Svar fra Hays Travel - Carlisle
a pilmer,
We appreciate your kind words. We are glad we could help.
Kind Regards
Hays Travel
Very happy couple
Absolutely the best Claire of Carlisle did everything for us even booked our car to stay at airport which we didn't know she could.We came out knowing everything was booked soooo happy.Linda Armstrong.
11. juni 2026
Svar fra Hays Travel - Carlisle
Thank you so much for your kind words and booking your holiday with Hays Travel Carlisle , Claire
Dealing with people that no wot there…
Dealing with people that no wot there doing great service
4. juni 2026
Svar fra Hays Travel - Carlisle
Thank you so much for your kind words and booking your holiday with Hays Travel Carlisle , Martin
Usual excellent service.
As usual the advice, help, knowledge and friendliness from staff made booking the holiday I wanted seemless, and I was able to book the holiday we wanted in no time. The coffee was an added bonus! Thanks again to Jess for sorting it, again!
10. juni 2026
Svar fra Hays Travel - Carlisle
Many thanks for your kind words and repeat business Peter, It's always a pleasure booking your trips
Jess =-)
Martin was very helpful,
9. juni 2026
Svar fra Hays Travel - Carlisle
Thank you for booking again and your kind review.
Kind Regards
Martin
Staff helpful and supportive throughout…
Staff helpful and supportive throughout process
1. juni 2026
Svar fra Hays Travel - Carlisle
Thanks for your review. It was a pleasure to book your holiday and I look forward to helping you in the future. Thanks again Rachel
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.