Hate My Phone Anmeldelser 

the company is not answering the phone you cannot leave a message thats all we got . they also have not replied to any e.mails so not just the phone we then told them we were returning the phone for a refund plus p.p as we have had no response . so we returned the phone back to them with proof of posting and they have received it 4 days ago we have photographic proof of the delivery and still no reply or refund as of yet . the reason that we had to returned the phone as it was advertised as unlocked when we started to set up and put sim card in it quickly locked the phone FRP which we could not do anything about so useless. I have now bought another phone which is working very well and I would like my money back plus the £7.65 for the postage to return it in full and still waiting for reply I am not happy at all nice way to treat a new customer. It is now Saturday 10th and still no reply. WHY ?

They sent me a damaged, broken & vandalised item after making me wait 10 days for "express delivery"
Lack of customer service is appalling.

I purchased a voucher from Woucher for this phone from I hate my phone, knowing it was second hand and was a fair asking price,I bought it, paying delivery (extra) for next day delivery at a set time period. That day was Tuesday, just delivered today Friday. Phone case is filthy!! No marks on screen display, but rear of phone covered in sticky residue, believe it to be from "sticker" labels. Front screen same and covered in finger smudges. Battery flat..ok..battery charging port and other open ports showing dust, residue from previous owner. £35 Pounds plus delivery wasted. This may not happen to you, just think, happened to him, why not me then?
In all fairness I phoned this company to speak to them, 15.26hrs. Recorded message says I cant speak or leave a message. Trying to give them a fair chance. Not wanting to return goods, not looking for money back. Just explanation, why they thought it ok to send dirty, merchandise to customers?

I ordered mystery box paid £7.99 + £4.99 p&p
Send me in very small box with cheap Chinese airphone probably worth cupple of quid
Completely scam avoid

Ordered the 6th gen iPad, was surprised how fast it was delivered and it looked brand new, my little lad was absolutely buzzing

I had placed an order for the LG G6 phone on 24/06/026 and the phone was delivered on the 25/0626, I was expecting slight scratches and normal wear and tear, I was surprised at the condition of this phone, it looked brand new. The delivery was fast, price was good and the phone is working with no problems, they even called me back to query whether everything was okay with the product, good customer service from this business. I would buy from this business again and would recommend this business to buyers.

Phone supplied was as described and very quick delivery.

I was also very impressed by the after service.

A lovely follow up to check that the phone arrived and was up to the standard I was expecting.

Would highly recommend.

I have been interacting with customer service about a upgrade ,, and I must say what fantastic service I received, I exchanged emails between me and them on a few occasions especially with a absolutely lovely lady named Freya , she was so helpful and understanding and not only dealt with what was a mix up on my behalf ,, but was so understanding which you seldom get when engaging with a lot of other companies who can be cold and none empathetic,, but I’d give this company not 5 stars but 10 stars having putting my faith back into human kindness, if anyone who happened to engage with customer service for whatever reason I’m sure you’ll understand when I say what I’m saying ,, thank you all especially FREYA x

All good so happy with the transaction. I will likely come back again so that says it all really!

Bought a phone for my elderly mum. Very good condition, well packaged for postage. Initial difficulty with it charging. Messaged seller, immediate helpful response which resolved the issue. Def recommend

I purchased a lucky dip Tablet from wowcher that sounded like a good deal, however the Tablet I received, an Asus nexus 7 is 13 years old and has very limited functionality, it was only needed for simple use, mainly YouTube and Netflix for my son and the ability to download a colouring game or something for him to play. This tablet is not even capable of that, the appstore no longer works and the apps don't work that are already there. It can browse the Internet but even that is difficult. It's a disappointing that the tablet doesn't work as it's too old. It is, however, in good condition and came with the correct charger and was packaged safely. Only downside is it doesn't work as a functional device in 2026, being 13 years old I'm not surprised lol.

Hate My Phone advertised on GoGroopie, a "Tech Mystery Box" showing and detailing various items such as reconditioned iphones, tablets, Samsung products. When it arrived my "box" was a paper bag containing a plug and a lead. Very dissapointed.

I purchased a phone on 11/01/2026 from this company and I am very disappointed for the lack of communication. No updates about delivery received and I sent an email yesterday 22/01/26 and still no reply. No phone no communication and no refund. Will not use this company in the future

Product came but was faulty. So got in touch and sent back and had a full refund with no problems. Very good customer service.

3 phones purchased and all 3 were in great condition.

Ordered an iPad and it’s still working fab now. Good service and posted out straight away

I bought an iPad from them. It looks great and works well. Highly recommended to all.

Delivery was prompt, with no issues. The phone was in good condition, but somewhat older than I had realised - it was a 2017 phone and the latest available android is v9 (2021). I mention this not because its the companies fault (2017 was stated in the advert!), but as a consumer I didn't realise it would have an impact. I had difficulties doing a factory reset because the Google FRP wouldn't let me pass, and the phone was stuck. I contacted the company and they gave prompt and useful advice. The phone is now working. But I'll buy a newer model next time.

I ordered an iPad from this company, and unfortunately the device stopped working shortly after I received it. My experience with their product and service has been really disappointing. Based on what I went through, I personally wouldn’t recommend this company to others. I hope they improve their quality and customer support in the future.

Paid for IPad in advance. First confirmed delivery date nothing. Second delivery date nothing beginning to sound very scam like regardless of reviews. Not happy with this service.