Always helpful when needed to phone and answer any queries etc. Would recommend if anybody found themselves financially stuck thinking there was no way out. Just over 1 year left of our IVA’s and it... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Always helpful when needed to phone and answer any queries etc. Would recommend if anybody found themselves financially stuck thinking there was no way out. Just over 1 year left of our IVA’s and it... Vis mer
Selskapet har svart
I've spoken with Mikael D on numerous of times. He's clear and accurate. He's definitely not one of your typical customers services people where you can tell they are reading from a script and sounds... Vis mer
Selskapet har svart
From start to finish I found Hanover really easy to talk to & deal with. Today Ryan Ramjhan has been really helpful & advised me what will happen going forward in relation to my IVA now being comp... Vis mer
Selskapet har svart
I used hanover insolvency with my Iva. They did a great job and a huge weight was lifted off my shoulders. I recently rang them because I had finished my IVA and an old creditor started trying to get... Vis mer
Selskapet har svart
Canal Road, WA14 1TF, Timperley, Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very long wait on phone . No update if we’re you are in queue. And music it terrible . So that why 4stars.
Brian the man who dealt with my call , was polite , informative.

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fantastic service from brian today no hesitation to help me with a problem i was having resolved the issue within minute thankyou.

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Very helpful easy to talk to helped with everything I needed

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It was quick and straight to the point. Thank you.

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Hanover have been brilliant with me and I cannot fail any of the people I have spoken with especially today I had Brian sorting my stuff out he was a proper gentleman and as I’m hard of hearing he sorted everything for me made it so easy to speak with

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Hanover helped us and made out debts manageable.
While it did take a long time. I am now debt free.
Liam (the guy on the phone) was very helpful

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Was very respectful and helpful and every thing went fine on the call

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Awful. Do not use these cowboys, they have no idea what they are doing.
I started my IVA in 2019, I then moved address, and they failed to update my records despite me notifying them THREE times. They are STILL sending letters to my old address. They extended my IVA without telling me and sent the notification to an incorrect address. My IVA should've ended in July and I am now pursuing them via court procedures.
Don't cause yourself more hassle. Choose a better company, one that knows how to deal with your confidential data properly. God knows who has been receivingmy letters and reading them.
Cannot recommend Hannover enough! They saved me from spiralling debt and a huge black cloud over my head! Thank you so much 😊

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Brian Devine was really good and quickly sorted any problems I had with great and clear communication!
Thank you!

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I talked to an advisor called Joe he did everything he said he would and more very happy thanks

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Ty ..: didn’t realize that things had changed and I hadn’t made payments that were expected .. that said also solved and no issues. .. communication by text may be a key issue going forward. As I myself do not troll mine .: grant.
Tiegan. I as polite patient and awknoledged. My issue and solved in mi utes ..
ty
Grant

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I spoke to Joe Kane today who was helped me with my query in a very kind caring manor and solved the issue for me. . He asked whether I could afford the payments and if I was happy regarding how the company were looking after me. He was very chatty and funny, in fact, he cheered my day up! Well done Joe keep up the good work.

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Wen I fone the company ther always polite and professional on taking payments I'm so glad I got these to take over my debts for me or I wud ov fell behind I wudnt know wat to do without these

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Hanover have been truly wonderful from start to finish with my IVA. I am now clear, having paid every month for 5 years! Liam had the pleasure of taking that final payment and moving my account to closures. He was so friendly, warm and congratulatory, while still giving me all the information I needed. Thank you Liam, and thank you Hanover for removing the stress from my shoulders!

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I spoke to Liam Miller today who dealt with my query very efficiently. He also helped by answering a question for me in a polite helpful and professional manner at all times.

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There is never a problem when you want to speak to someone. And today Nicola was no different, deal with my query in a timely manager and even answered some of my other queries

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Ryan Murphy,
Called today with a personal matter, Ryan was professional empathetic and understanding. Explained everything clearly and was very helpful

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Joe was really lovely to talk to I couldn't do my normal procedure of paying my Iva so rung up explain and Joe was quick to answer all my questions. Thank you

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Joe was very helpful and very polite and friendly

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