Always helpful when needed to phone and answer any queries etc. Would recommend if anybody found themselves financially stuck thinking there was no way out. Just over 1 year left of our IVA’s and it... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Always helpful when needed to phone and answer any queries etc. Would recommend if anybody found themselves financially stuck thinking there was no way out. Just over 1 year left of our IVA’s and it... Vis mer
Selskapet har svart
I've spoken with Mikael D on numerous of times. He's clear and accurate. He's definitely not one of your typical customers services people where you can tell they are reading from a script and sounds... Vis mer
Selskapet har svart
From start to finish I found Hanover really easy to talk to & deal with. Today Ryan Ramjhan has been really helpful & advised me what will happen going forward in relation to my IVA now being comp... Vis mer
Selskapet har svart
I used hanover insolvency with my Iva. They did a great job and a huge weight was lifted off my shoulders. I recently rang them because I had finished my IVA and an old creditor started trying to get... Vis mer
Selskapet har svart
Canal Road, WA14 1TF, Timperley, Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
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Great service and very friendly. Answered my questions and raised another query regarding my pension with IP. Thank you Harsha B

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Brilliant customer service. Thank you.

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Mikeal. D he was so polite and professional and got everything sorted out for me I would rate him 10 out of 10 excellent service

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I am very happy from Mr Mikel.D Which he help and guide me I am strongly appreciate that .Thanks

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great service. thanks for helping me Mikeal Dhalapah, your such a brilliant customer contact specialist , keep up the good job, well done !!!

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Brilliant at there job and very understanding. No problems every time I have to make a phone call.

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Good service, only negative I can give is that you could make a payment link to pay online rather than having to call up every time if your card payment is declined/ card is no longer valid

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Had a lovely phone call with Brian to sort payments, he was very professional and made me feel at ease, he went through everything with me. THANK YOU BRIAN.X

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Jacqui was amazing. Thank you.

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Just had a really lovely phone call with Emma, she was really cheerful, friendly and helpful. She resolved my issue for me and am really happy with my experience liasing with her on the phone!

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I liaised with Emma McAlister, she was very informative and addressed all my queries, Her polite manner made me feel at ease , excellent service!

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Bibi Beelontally was brilliant with updating my IVA status as it was still showing as current.

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I have been with you for a few years now never had a problem but I have missed a payment . Spoke to Heather this morning and she was so helpful polite and help me with paper work that I needed to send over to her by phone very patient and understanding. Can't thank her enough for her help today .kind regards Karen jordan

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I am a little bit confused, as i thought hanover passed to creditfix, anyhow, they are great, i have had a couple of times where i wasnt able to pay or had to move payment date, which isn’t ideal, they are non judgmental which i like when you cant always afford money to pay bill.

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I missed a payment and they were very understanding very polite and sorted out very fast, thankyou for calling me Heather and sorting it all out much appreciated x

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Have been with Hanover nearly 5 years now,never had a problem with them,until recently when 2 payments went out in the same month.Spoke with Emma who addressed my issue straight away and was able to refund the money back within a few days.Emma was kind and understanding thankyou.
Would definitely recommend.

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I had an issue due to the company changes names with my payments. I spoke to a lovely lady called Emma, who understood my situation and advised me best how to deal with it moving forward. She kept in contact with me alike she said she would. Excellent service from her. Thank you Emma

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5 long years done. Only missed 1 month (was agreed with Hanover), other than that everything went smooth. Whenever they wanted to up my payments we spoke about it and they were super understanding and were willing to come to agreements.
Never had any issues, and they were always super polite and willing to help. Now to wait for my completion certificate, my credit record to clear and move on with a much better understanding of the dangers of poor financial decisions!
Thanks for all the help Hanover!

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Very fast and efficient with dealing with my issue. Brian was very polite dealt with my issue perfectly.

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