Gypsabella Official Anmeldelser 

Listen to the other reviews about the terrible customer service and ignored emails.

I placed a pre-order in June, and received an email in early August that my order would be delayed due to delays by their manufacturer. I said it was fine, as long as my order could be shipped to a different address, as I would have left my home already for vacation. The team member replied “not a problem.”

Weeks later, I emailed to confirm that the package would be sent to the new address, to avoid any issues. They state on their website they answer emails within 2 business days. One week later, I had no response. I emailed again, no response.

I then receive an automated shipping notification the next day showing it was shipped - to a completely different address than the original and new address. I have pictures of the shipping email. Of course, my email was ignored.

I then emailed in a separate email the forwarded DHL message I received to pay $62 in import duties. I received a response: “ Unfortunately, import duties are the responsibility of the customer and are not covered by us, You will need to pay these fees directly to DHL in order for your package to be released.” After going back on the website, this is stated on their “shipping” information page, but not on the page when ordering. It should be explicitly stated on each item’s page, as not many people actually click on the shipping information. These import duties are in addition to their international shipping fees.

Do yourself favor and do not order from here, especially if you live in the U.S. This is the worst customer service I have ever encountered. Sending to a wrong address and then ignoring emails (AND instagram messages), is completely unacceptable and unprofessional.

Beautiful clothing with really quick delivery!
Cant wait to wear my outfit on my girls trip to Marbella

Always top quality clothes, order for any occasion and always get the best compliments!!
Can never miss one of there drops, the most timeless outfits you want to keep forever 🤍✨

I placed my order on August 7th and still have not received my package or any proper response from the company.

The order was supposed to be shipped via DHL express, but the tracking information only shows that a shipping label had been created. There has been no further update.

I have tried contacting the company multiple times by email, instagram and TikTok. At this point I’m extremely disappointed and honestly desperate for an update. I just want to know where my order is and when I can expect to receive it. Because I’m going on holiday in 3 days…

Great communication about my preorder and gorgeous dress

Quality is amazing, next day delivery is next day.

Diseños muy novedosos y originales, con un patronaje que sienta de maravilla y tejidos muy bonitos.
Hace tiempo que no encontraba un sitio con ropa tan original, diferente y bien hecha.
Un 10

My experience is great with Gypasbella. I have ordered a few items over the past few months. The sequin co ords are such good quality and price point for the work/stitching involved. The designs are unique and beautiful.

The customer service is great. I had ordered a top/skirt combo which hadn't been dispatched yet and I saw them selling it in another colour which I preferred, so I emailed back and asked to cancel my order and within 24 hours I had a refund and a reply from customer service. I then bought the new colour. Can't fault them in any way. Not many companies would do this for you.

Quality of clothes are very good and customer service friendly.

I brought the khaki sequin dress - ordered the day presale opened and waited over a month for it to arrive which was to be expected. However when it arrived the quality was significantly lower that the pictures displayed. The trim was visible below the sequin line, half of the sequins have been cut so are no longer round, the tassels started falling off the moment it came out of the packaging and theres a silvery glue all over like a snail has been on it. Wouldnt recommend or buy again.

I love this brand; I’m buying loads of things and I’m really pleased with them

Great communication, stunning outfits such good quality !!

The best service as always.
Ordered a few pre order items they all came within the stated time frame and are absolutely perfect amazing customer service from Christina too X

Beautiful clothes! I wouldn't normally write a review like this but I think it's really important. I ordered the pretty co-ord piece but unfortunately it didn't fit me right.
I sent it back and they immediately issued me a refund which is rare in the online retail space! So thankyou Gypsabella. I'll definitely be ordering again x

Simply stunning 😍. Received my ATHENA order today. Originally got the size 12 but returning so re ordered the 10 as wanted it more fitted. It fits lovely slight stretch in material, the necklace really elevates the outfit but can be worn without. I can’t wait to wear it on holiday. 🫶

Great discount , quick delivery

Delivery was fast, but mailman didn’t deliver the package because „nobody was home” when that’s not true, she was talking with my mom and didn’t tell her she had a package. On the note in mailbox said we can pick it up from monday which I also don’t understand because if the package is not delivered that morning, why can’t I pick it up that day few hours later. Other downside is paying additional 20 euros on top of my order and shipping which was disappointing.

Any special event this is my go to ! Clothes are always the best quality and true to size. Forever my fave place to order from and the owner is so kind !

Absolutely love my dress got loads ov compliments and i feel amazing init thank you will definitely be ordering again when something catches my eye ❤️🤘🏻

I have ordered a set from lebanon and i absolutely in love with it😍 you can find unique pieces that you can’t find anywhere’s else😍😍😍

First time ordering and i‘m amazed! not too expensive pretty afordable for such special and ordinary pieces! amazing quality and very fast shipping (mind you i live in switzerland and stuff from here doesn‘t even arrive that fast haha!)

definitely gained a returning customer <3