Sam was very helpful on the phone. Sorted out a repair very swiftly and arranged for another issue to be investigated. Friendly and polite. Just be aware can hear all other conversations in the ba... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very friendly service all problems noted correctly on the phone. Inside Tradesmen polite and explain processes well Unfortunately, outside tradesperson did the wrong thing job and although noted to... Vis mer
Selskapet har svart
Mark in Customer Services was excellent. He was friendly, professional and really took the time to listen and understand the issue. He gave me clear, helpful advice and made sure I knew what to do nex... Vis mer
Selskapet har svart
I just spoke with a really lovely lady who went above and beyond to help me in my state of distress. I have a leak in my bathroom and she has raised the job as an emergency and really dealt with the c... Vis mer
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
We're here to improve people's lives. We do this by providing as many high-quality homes as possible, and delivering great services and care.
Kontaktopplysninger
Storbritannia
- www.guinnesspartnership.com
4,7
Enestående
8k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 98 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good customer service
Lovely to talk to, nothing was a bother and booked my repairs in hassle free. Overall good customer service
22. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Lucy, Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Sarah L
I did get through quite quickly today…
I did get through quite quickly today shaz was extremely helpful quick and through out my query regarding my doors
I find on line bit of a nightmare but talking to someone much nicer
22. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Maria, Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Sarah L
Politeness and a quick resolution
Politeness and a quick resolution
22. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Haque, Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Sarah L
Be kind
Hi
The college I spoke to was very, very patient, absolutely gentleman very lovely spoken he was a great experience
Thankyou very much
22. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Saddia,Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Victoria
Great rapport built by the agent
Great rapport built by the agent, dealt with my request in a timely manner and helped me as much as possible so that my issue can be resolved by the relevant department.
22. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Adam, Thank you for taking the time to leave us a review. Your feedback is appreciated.
Kind regards
Victoria
Customer assitant was freindly
Customer assitant was freindly , got repairs booked in straight away, thankyou 😊
22. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Catherine, Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Victoria
Easy to deal with whether by email or…
Easy to deal with whether by email or telephone; friendly , knowledgeable staff who are happy to guide you through steps you need to take when requesting adaptations , completing paperwork .
Far better Customer Services than other organisations I have dealt with .
15. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Vera, Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Victoria
My telephone my experience with Guinness experience today with…
My telephone experience today with Guinness was brilliant, the guy was very polite and efficient, a pleasure to deal with. Great
22. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Maria, Thank you for taking the time to leave us a review. Your feedback is appreciated.
Kind regards
Victoria
The lady who answered the phone…
The lady who answered the phone unfortunately can't remember her name, she was great help I wish everyone out there be like her,very well done thanks to her problem sorted.
21. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Eva, Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Victoria
Always helpful at guiness,good…
Always helpful at guiness,good communication and good customer service quick at dealing with all repairs
21. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Mandy, Thankyou for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Victoria
Helpful agent and a video camera…
Helpful agent and a video camera available to explain repairs
21. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Janet, Thank you for taking the time to leave us a review.
Your feedback is appreciated.
Kind regards
Victoria
The report
The service was quick, good understanding of communication, a clear understanding of the matter that was reported.
21. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Michael, Thank you for taking the time to leave us a review. Your feedback is appreciated.
Kind regards
Victoria
The customer service is friendly and…
The customer service is friendly and easy to communicate.
21. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi David. Thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Sarah L.
I spoke to a very lovely person called…
I spoke to a very lovely person called Kelsey. There are companies that make you feel like a nuisance. Kelsey and Guinness do not make you feel like that.
Professional and understanding has always felt like their motto.
21. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Jason. Thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Sarah L.
Ibby was amazingly patient as he waited…
Ibby was amazingly patient as he waited for me to navigate the creating new account as I was having trouble. Super polite and helpful, thank you Ibby
21. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Lyn. Thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Sarah L.
Very helpful
21. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi PJackson. Thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Sarah L.
Svar fra The Guinness Partnership
Hi J M. Thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Sarah L.
Very friendly and polite on the phone.
Very friendly and polite on the phone.. got my problem raised really quickly. Thank you :)
21. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Chelsea. Thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Sarah L.
Lady I just spoke to was very helpful…
Lady I just spoke to was very helpful and friendly
21. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Customer. Thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Sarah L.
Great help in a long and stressful…
Great help in a long and stressful phonecall to sort out access to app and a repair stayed on the line while I logged in
21. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Guinness Partnership
Hi Graham. Thank you for taking the time to leave us a review. Your feedback is appreciated. Kind regards, Sarah L.
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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