Brilliant company to deal with, kept informed and super fast delivery too. The montane terra route pants are excellent, fit perfectly with plenty of stretch for stepping up and down. If you are think... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Easy to use website - the jacket was sold at the lowest price I could find. Very happy with my purchase - a lovely didriksons parka. My jacket arrived on time with DPD - definitely worth choosing the... Vis mer
Whilst I ended up returning the item, the ordering, dispatch, returns and refund were quick and smooth. It's a shame there are no free returns - the coat i sent back was quite bulky so cost nearly £10... Vis mer
The camping sleeping bag I bought from this store is incredibly cozy and comfortable. Its insulation kept me warm even on chilly nights, ensuring a good night's sleep while camping. The fast delivery... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
Park Lane, NE27 0TN, Shiremoor, Storbritannia
- 0330 041 5448
- trustpilot@greatoutdoorssuperstore.co.uk
- www.greatoutdoorssuperstore.co.uk
4,6
Enestående
5k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very pleased with product which arrived…
Very pleased with product which arrived on time.
24. mai 2023
Greet service and fast delivery
23. mai 2023
I ordered what I wanted and a couple of…
I ordered what I wanted and a couple of days after ordering it, it arrived and fits lovely.
22. mai 2023
I looked up a winter jacket at a well…
** NOTE: UNFORTUNATELY GREAT OUTDOORS SUPERSTORE IS NOW IN ADMINISTRATION WHICH A DAMN SHAME I looked up a winter jacket at a well known outdoor store and saw the price and was horrified, then I put that product into google to search for it cheaper, and wasn't disappointed when I found Great Outdoors Superstore. Nearly £200 difference.
21. mai 2023
Cancelled order with no explanation
Cancelled order with no explanation. Avoid at all costs.
1. juni 2023
Anmeldelse skrevet uten oppfordring
Svar fra Great Outdoors Superstore
Hello there, thank you for your feedback.
Please let us reassure you we do not cancel cuetomers orders without reason, any cancellation is fully refunded.
We have been experiencing an unprecedented number of orders this week due to our Mid Season Sale, usually the reason is a stock error and we do not have the ordered item in stock to send; possibly due to high demand of the ordered item.
Unfortunately you have not left an order number or email address for us to check the reason for the cancellation, if you would like to contact us via email with your order number we will investigate further, as to why you were not informed of the reason for this cancellation.
We hope you will accept our apology for this inconvenience.
Kind Regards
Great Outdoors Superstore
Wrong size
Confusion about the size of the item which was neither a European nor an English 44. I sent it back, disappointingly as a fraction too small when it should not have been. Return postage should have not been charged. Delivery and refund were quick but I will not order again.
PS: Please warn your customers about sizes. I did get in touch, by the way.
2. mai 2023
Svar fra Great Outdoors Superstore
Hi Marzia,
Thank you for your feedback, which we use to improve our customers experience.
We are saddened to see you have given us 1 star review.
Didrikson are a Swedish company and the longer the coat the more fitted they are. We can see you purchased the Thelma Parka size 44; we don't routinely supply size guides on our website, but are happy to direct customers to Manufactures size guide links, i.e. https://www.didriksons.com/en/size-guide/size-guide-women, on request.
We are unable to comment on Manufacturers sizing of their products.
We do not routinely refund return postage unless the item is faulted or an incorrect item was sent in the first instance, however, as a gesture of goodwill on this occasion if you would kindly send us a copy of your return postal receipt we will reimburse your reasonable postage costs.
We hope you will reconsider your review of the service you have received from us, and remain a valued customer.
Kind Regards
Great Outdoors
Prompt and efficient service
Prompt and efficient service. Very quick delivery. I would purchase from this company again.
1. mai 2023
Fast delivery and lovely product
4. mai 2023
Easy to order
Easy to order. Had just the product I wanted at a good price. Good delivery.
4. mai 2023
Fast & Reliable
26. april 2023
Delivery and return service
I ordered a Didrikson jacket which was too large. The return procedure went seamlessly and my money was returned within days. I ordered the right size and I am overall very happy with the efficient delivery and service.
30. april 2023
Great customer service
22. april 2023
Good price/product, poor courier
Easy to use their website and a very good price for the jeans. Unfortunately they use Evri (why do companies still use this terrible courier ?) and delivery wasn't great. Got it eventually though!
28. april 2023
I really liked my item I'd ordered
I really liked my item I'd ordered. There was an issue with the item but Great Outdoors were extremely quick to sort.Great customer service. Would order from again. 10/10
Thanks
23. april 2023
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.