Katie Wilcox-Smith completed a level 3 survey on our home. We received the report the next working day and a late night email query was responded by with a phone call the next day. The survey was... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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We had a fantastic experience with Sophia Jennings. She took the time to explain the different levels of home surveys clearly and thoroughly, and recommended the most suitable option for the house we’... Vis mer
Selskapet har svart
GOTO have been instrumental in making the purchase of my house seamless. In particular Sophia, has been helpful and patient with all the questions I had as a first time buyer and would highly recommen... Vis mer
Selskapet har svart
We had a phone call from Rebecca Smith this morning who explained everything extremely well. She helped us understand the difference between level 2 and level 3 surveys and made sure the entire proces... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
GOTO Group provide an end-to-end home moving solution, consisting of nine property services. Our innovative platform, includes the following products: Mortgages, Removals, Surveys, Conveyancing, Home Insurance, EPC, Floorplan, Online Auctions and our unique Committed Buyer product. Providing choice to consumers, adding value to agents.
Kontaktopplysninger
The Hall Barn, OX49 5TP, Oxfordshire, Storbritannia
- 01844873300
- enquiries@gotogroup.co.uk
- www.gotogroup.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very efficient and have made the…
Very efficient and have made the process very straightforward. Joe has been particularly helpful. Many thanks

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5/5 for Libby
Libby has been very helpful throughout the whole process of booking a survey. Communication has been second to none with all questions answered promptly. Thanks Libby!

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Professional Quality and Attention to Detail
I had no personal contact with the Surveyor (Daniel Smith) but having received the Survey Report I was genuinely blown away with the level of detail and professional quality of the report.
I admire professionalism in any organisation and can wholeheartedly congratulate your company and staff on attaining and delivering to the highest standards.

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Very easy and professional to deal…
Very easy and professional to deal with. Andy (Munro) was great, got me very good prices on solicitors and house survey. Always kept me fully informed throughout the process.
Highly recommended.

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Rebecca Smith was great as our…
Rebecca Smith was great as our consultant, within a couple days of her reaching out we had arranged a survey and matched local prices.

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Stay away from this company
Stay away from this company, 600 pound and there excuse for not checking if the heating system worked was it wasn't turned on, the home owner could of turned it on in seconds, the whole survey was just stating the obvious that even a child could, don't waste your money on this scam company

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review
Very well organised proccess, Sophia particularly was very helpful, quick to reply, and the survery was arranged promptly, positive experience overall

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Fantastic service
Lewis has been a breathe of fresh air in our house buying service and helping us find a solicitor, he was very knowledgeable and assisted with no hassle or fuss. I would recommend him to everyone and would defiantly use him again

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Lewis was great!
Lewis was swift, knowledgeable and very helpful. When he was unsure about a query we had, he was able to get the answer straight away for us.

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Quick and great communication
Rebecca who I spoke to on the phone was wonderful, helped organise the survey for buying our first home which gave us great peace of mind. She was very polite and talked me through the whole process. Would highly recommend

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Wanted to thank Lewis Hall for his…
Wanted to thank Lewis Hall for his outstanding service.

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Easy survey for first time buyers
Cameron made the process of getting a survey done seemless, especially for us first time buyers who often felt out of our depth. Very responsive also!

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DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY. I rarely take the time to write reviews like this, paid well over £1000 for a level 3 survey on a property recently. The report raised a large number of red flags but, when I went to the relevant sections of the report, stated things like they were unable to comment on the relevant item and suggested I commission further surveys. This included declining to comment on fundamental areas like heating and water because “the heating was not on at the time” and they did not turn on any taps. When I queried the utility of the report, I was informed they could not test these items because no one was present at the property but at no point was I asked to arrange this. I was then told I would need to pay even more more to have the report corrected.

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From start to finish an easy process
From start to finish an easy process. Joe made the whole process simple and explained everything. Happily recommend these guys

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Great experience so far
I had a great experience with them so far. They've provided quotes for the conveyancing on re-mortgage and the new purchase, plus the building surveys. They've been very responding in sorting out any queries. Cameron was very quick to set up the building survey quotes and get it actioned, polite and pleasant to deal with, so would recommend overall.

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We had a fantastic experience with Joe…
We had a fantastic experience with Joe Sweetman, who advised us on our house surveys and was incredibly knowledgeable, professional and helpful throughout the process.
Joe took the time to explain everything clearly, gave us honest and sensible advice, and was always happy to answer our questions. His knowledge and guidance gave us real confidence that we were making the right decisions and helped make what can be quite a stressful part of buying a house feel much more straightforward.
We really appreciated how approachable and reassuring Joe was, and we would have no hesitation in recommending him to anyone needing a survey. Excellent service from start to finish — thank you, Joe!

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They've been incredibly helpful in…
They've been incredibly helpful in taking me from the initial stages of engaging with solicitors and through to conveyancing. They made it very simple and did all the leg work for me. Would definitely use them again. Special shout out to Andy Munro who was the main person I was in contact with. Really lovely, knowledgeable, and put me at ease through the whole process.

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House Survey
Had a dealing with these guys for getting a house i’m purchasing to be surveyed. Joe & Harry on the phone are great guys, no unnecessary up selling, straight to the point with a great recommendation. Still yet to have the survey completed. however, more than happy to give these 2 a 10/10

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Absolute VIRUS of a company.
DO NOT give them your details or submit a quote. They will HOUND you afterwards and even if you tell them you're not interested and to remove your details - they don't!
So far they have called me, emailed me, left voicemails and texted me a total of SEVENTEEN TIMES in a week and a half. I have now told them on the phone and via email THREE TIMES to remove my details and stop contacting me but they haven't honoured that!!
Absolute virus of a company as soon as they get your details.
I wouldn't go near them even if they had competitive prices. Needless to say we went with another company!
You are in breach of the Privacy and Electronic Communications Regulations (PECR) and UK GDPR and I will be reporting you to the ICO.

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Joe Sweetman was my go to person at…
Joe Sweetman was my go to person at GoTo Group and he was very helpful in handling my queries as well as explaining the entire process which was very helpful for me as a first-time buyer. Generally, I would also recommend GoTo as they appear to know their stuff!

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