Stock not refreshed in store, had to return to collect an item that wasn’t on display but in the stock room. Bought camping chairs online, and then told there was no stock and had to contact customer... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I ordered a tent for collection later that day from the store. I hadn't received notification it was ready but popped in anyway as I was passing the store. The same tent was available off the shelf bu... Vis mer
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Tina served me to footwear. She was very knowledgeable and helpful. Her attitude was very professional and nothing was too much trouble for her. I'll definitely be back. Thanks, Tina. Chris, Sheff... Vis mer
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Mell was really professional, friendly and knowledgeable. Started by asking what type of walking I was going to be doing and what budget I had in mind for a pair of new walking boots. She talked me th... Vis mer
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Informasjon om virksomheten
Om GO Outdoors - Wolverhampton
Skrevet av virksomheten
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrevet av virksomheten
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktopplysninger
Eagle Street, Bilston Road, WV2 2AQ, Wolverhampton, Storbritannia
- 01902 907455
4,8
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent staff
Came in looking for hiking shoes for me and my partner. Stock was a little limited due to closing stages of a refit but found 2 pairs of shoes at a good price. We were assisted by Tina who was amazing. She was polite, friendly, patient and knowledgeable and without her help I may of left empty handed. Her customer service was excellent. The young man at the till was helpful and friendly too. Thanks to these 2 staff members it made our shopping trip a pleasant experience rather than a chore.
14. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Wolverhampton
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Svar fra GO Outdoors - Wolverhampton
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Svar fra GO Outdoors - Wolverhampton
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Svar fra GO Outdoors - Wolverhampton
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great experience in store.
Visited today to purchase some sport tops and a cap. Found the staff to be very helpful especially Simran, Vicky and Abigail. The store is a good size and there is always plenty of stock and sizes available which is good.The staff are friendly and approachable.
4. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Wolverhampton
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Good store well worth a visit
Been today and there’s a lot of work going on in there. It is however a great store. I’m hoping that the fishing section will rival Kidderminster stores. Ann-Marie served me she was pleasant helpful and knowledgeable so 5 stars for her and 4 for the store. Hopefully be 5 after the refurbishment.
4. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Wolverhampton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 4 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Had just what we wanted at a great…
Had just what we wanted at a great price. Abi on the checkout very helpful .
28. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Wolverhampton
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Svar fra GO Outdoors - Wolverhampton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great products at great prices
Great products at great prices, very helpful and efficient staff
28. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Wolverhampton
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Another great experience at go…
Another great experience at go outdoors. Staff are always very helpful and a massive range of stock. Special thanks to Kristy and jo who work at wolverhampton branch. Very polite and helpful
26. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Wolverhampton
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Cashier was very polite willing to help…
Cashier was very polite willing to help me the thing I was looking for was not in stock but she went that extra mile great service
26. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Wolverhampton
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Super helpful staff
Super helpful staff. Asked for some information on products, went out of their way to help..
7. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Wolverhampton
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Exceptionally helpful staff on shop…
Exceptionally helpful staff on shop floor and till even though they hadn't got what I wanted in store. Full of useful advice. Was able to order product online but did have to purchase a new membership as it would not connect to make purchase but even with £5 membership fee still saved £52
23. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Wolverhampton
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
A wholly pleasurable experience
Everyone we spoke to in store today, including Simran who served us at the till, was friendly, knowledgeable and helpful.
21. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Wolverhampton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great customer service received
Great customer service received! I feel that GoOutdoors staff are always approachable and helpful. I visited the store on 20th feb for a quick swap of items and we were served by Sabrina who was polite and friendly. Thank you for your service.
20. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Wolverhampton
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Sabrina was very helpful and could not…
Sabrina was very helpful and could not do enough to help with my membership
20. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Wolverhampton
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Visit to Wolverhampton
Visit to Wolverhampton store was successful staff were helpful. Even though the store was under going major change. The staff member I spoke to (Sabrina) was able to direct me to the item I required and made the purchase really easy.
18. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Wolverhampton
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Boots and a patient helpful Jo!
My friend and I bought walking boots, socks, gaiters and other items today.
We received a great deal of help from a staff member called Jo. He was polite knowledgeable, helpful and nothing was too much trouble.
If only every member of staff in all shops were this good.
18. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Wolverhampton
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Lovely staff, great service
Great selection. Lovely staff, friendly and helpful with good knowledge of products. Served by Abiy and Katie. Only dropped a star as issues with web order
15. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Wolverhampton
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent customer service received throughout the store.
We received a pleasant welcome at the entrance door.
We were helped to choose walking shoes. The female member of staff gave her full attention to us, brought us numerous pairs at our request to try on. She also brought alternative colour choices where possible.
We received very good customer service from Sabrina on the till.
Our visit took place on Monday 16th February 2026.
16. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Wolverhampton
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Dette er Trustpilot
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