GO Outdoors - Liverpool Anmeldelser 

2 051
TrustScore 4.5 av 5

4,6

Beliggenhet

Bytt filial

107 Rimrose Road, Bootle, L20 4HN Liverpool, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I brought in a multitool with a missing part. Vicky dealt with the issue very well. She offered an alternative unit which also turned out to be defective. She then used her initiative to find a soluti... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Becky and jenny went out of their way to help me. I went in for a bundle deal for a tent footprint and carpet and unfortunately only the foorprint was available in stock. They took time to talk me thr... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Ok so was in here today with my girlfriend, just normal day, took our items to the till to pay both in great mood and the woman that served us was by far the most horrendous person you could ever want... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Went to Liverpool shop for a waterproof this morning and I didn’t what to get. Paul was helpful picking out a decent coat without breaking the bank. Great friendly banter in between and his great know... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Friluftsutstyrsbutikk
  2. Butikk med treningstøy
  3. Sykkelbutikk
  4. Klatreklubb
  5. Rideturtjenester
  6. Løpeutstyrsbutikk

Om GO Outdoors - Liverpool

Skrevet av virksomheten

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Skrevet av virksomheten

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Kontaktopplysninger

  • 107 Rimrose Road, Bootle, L20 4HN, Liverpool, Storbritannia

  • 01513 059590

4,6

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(2 051)

35 992 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Ryan and David were very helpful

Ryan and David were very helpful, great service from great staff.

23. august 2025
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Svar fra GO Outdoors - Liverpool

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Just what I needed

After ordering items online that got returned to the warehouse despite going camping in 2 days!!
Ryan and Becky helped me in store, got the items our family needed. Could not recommend the store and these two any more. Thank you 😊

23. august 2025
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Svar fra GO Outdoors - Liverpool

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Vurdert til 3 av 5 stjerner

Click and collect 2 part order.

I received a email saying my order was in stock and awaiting collection. I travelled to store to find only half of my order had arrived ( two part order) why wasn’t I told only one item had arrived. It took two more trips to the store to complete my order.
It was not the stores fault,they were very good

20. august 2025
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Svar fra GO Outdoors - Liverpool

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Really helpful guys in there

Really helpful guys in there, not often I go into somewhere and they understand what I want from the broken gibberish knowledge I know about camping and attachments. Really helped me a lot, the fella with the beard, pretty laid back and wanted to help! Will be coming back to this go outdoors store specifically because of them 👍🏽

21. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra GO Outdoors - Liverpool

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Laura was friendly

Laura was friendly, efficient and professional.

18. august 2025
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Svar fra GO Outdoors - Liverpool

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Love your shop good pricing good stock…

Love your shop good pricing good stock also friendly staff and helpful to

15. august 2025
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Svar fra GO Outdoors - Liverpool

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Always good

Always good deals an as a local place i go too for all my stuff i need i get an if not in they order for me many thanks 🫡

13. august 2025
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Svar fra GO Outdoors - Liverpool

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Becky is amazing

Went to store yesterday (11/08) to purchase a new tent after being helped by Calum I believe his name was I then go the amazing assistance from Becky who went above and beyond to find me a ground cover for the tent I have purchased she searched and found me an alternative which will absolutely sort me out.

Thank you the Liverpool store keep up the hard work….ignore the 1 star reviews they are just Karen’s

11. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra GO Outdoors - Liverpool

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Vurdert til 1 av 5 stjerner

Faulty goods

IAfter reading your reply I followed the link it took me to the same loop of unable to leave any info. Minus one star now.
I bought a waterproof jacket in the Liverpool store. It left dye all over my clothes the first time I wore it. Took it back to the shop got a refund. Was told someone would contact me as my clothes were damaged. Received a phone call to say I would have to go onto their website and contact customer services with photos and details. I had already done this in the shop but I went onto the website sent me round in a circle. No way to do it. Giving them.one star as I got a refund but faulty goods and no way to make a complaint

3. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra GO Outdoors - Liverpool

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Everything you need & helpful staff…

Everything you need & helpful staff great prices with the discount card

7. august 2025
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Svar fra GO Outdoors - Liverpool

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Staff were amazing

30. juli 2025
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Svar fra GO Outdoors - Liverpool

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Bootle go outdoors

Reece and Callum in Bootle go outdoors went above and beyond to help me fix my bike. Couldnt do enough. Thank you

5. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra GO Outdoors - Liverpool

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Super Customer Service

Visited on an extremely busy Saturday afternoon and was blown away by the super customer service. Paul dealt with my query about the walking poles I have recently purchased really efficiently and nothing was too much trouble even though the store was busy. I was in my way home within minutes and fully confident in using my purchase effectively. Great work Paul, thank you!

2. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra GO Outdoors - Liverpool

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Laura was wonderful

Laura was wonderful. I had a click and collect order to collect.
No problems very efficient and offered to help me carry my purchase to the car.
A very good experience.

4. august 2025
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Svar fra GO Outdoors - Liverpool

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Good experience

Nice spacious shop with plenty of display items. Helpful staff (Callum, Amber) who went above and beyond to rectify an issue caused with an online purchase. Thanks both.

1. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra GO Outdoors - Liverpool

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

New campers!

We’re new to camping and a friend suggested we try GO Outdoors for camping equipment. In the store we spoke to Paul who was very helpful. He gave us lots of good tips and he was very knowledgeable on all the GO Outdoors products. We will definitely return to store again and also recommend to family and friends.

28. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra GO Outdoors - Liverpool

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Vurdert til 1 av 5 stjerner

Never been in such dirty changing…

Never been in such dirty changing rooms! Looked like they hadn’t been hoovered/cleaned in weeks!
Staff very inattentive except with each other ( hanging round in huddles)
Had to queue for ages to pay as the young man on the til didn’t bother to get another cashier to help. Also all he was interested in telling us was that he couldn’t wait to go home! He could at least apologised for keeping us queuing .
Wont be going there again!
Go outdoors liverpool needs a good shake up.

25. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra GO Outdoors - Liverpool

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Best prices around and a large…

Best prices around and a large selection to choose from

24. juli 2025
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Svar fra GO Outdoors - Liverpool

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Excellent service

This was our first visit to GO Outdoors and having found the items we were looking for, we were advised about the benefits about becoming a member. We have become members and will be returning in the future.

21. juli 2025
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Svar fra GO Outdoors - Liverpool

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Vurdert til 5 av 5 stjerner

Friendly staff

Great range of items in store. Got exactly what I was looking for at exceptionally good price with the members card. Went to the Bootle branch upon arrival Paul C was very helpful & greeted me, even went the extra mile to compare pricing for me so I could get a bargains on savings (which I didn't mind) excellent bloke, tip top service!

20. juli 2025
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Svar fra GO Outdoors - Liverpool

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

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