I had a really great experience with Sean Luc. He was extremely helpful and patient when helping me choose the best bag for college. He took the time to understand what I needed and gave me some reall... Vis mer
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Beliggenhet
Bytt filialAcademy Street 3-9, IV1 1JN Inverness, Scotland, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Served today by Makala who was very helpful, friendly & efficient, she took time to advise me as I was having problems placing an online order. She also located some of the items in store, which reduc... Vis mer
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Tremendous shop assistant Very knowledgeable and patient as I suffer with bad hearing, I really appreciated the girls kind and attentive nature. As I was undecided the the lovely girl asked if I wis... Vis mer
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I needed a new pair of hiking shoes and Alison was great at directing me to the various options. She was really patient while I tried a few different ones until I found just the right fit. She was gre... Vis mer
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Informasjon om virksomheten
Om GO Outdoors - Inverness (Express)
Skrevet av virksomheten
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrevet av virksomheten
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktopplysninger
Academy Street 3-9, IV1 1JN, Inverness, Scotland, Storbritannia
4,9
Enestående
594 anmeldelser
Ber kundene om å skrive anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Makala was very helpful and…
Makala was very helpful and knowledgeable.
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Inverness (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Staff was great
Staff was great. We were at Inverness store. Makala served us on two occasions and was helpful and most importantly knowledgeable about the products. As a diabetic I am careful with my feet and blood flow and she was able to direct me to the correct socks. When there was not any on the wall she went out of her way to find additional pairs. Great experience. Wish we had the store and Makala in Melbourne Australia
13. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Inverness (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Got what I needed
Makala was super helpful! Thanks a bunch :)
13. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Inverness (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Inverness go outdoor
Inverness go outdoor
Alison was our assistant and worth her weight in gold! Such a polite, helpfully, friendly person.
Best shop for a dry robe ever
11. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Inverness (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Helpful Makala
A minute after picking up two different pairs of walking boots Makala (shop assistant) was there asking if I needed any help. Makala assisted whilst I tried on several different brands in different sizes. I asked for her opinion on different brands for lighter weight pair, offered up some good options and found a pair I was happy with except for colour. Makala offered to ring the larger store and check if they were in stock in a different colour, which they were. Overall fantastic service, friendly and helpful! Thank you
11. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Inverness (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Staff were helpful without being…
Staff were helpful without being obtrusive.
Went in to look at day bags. Chap came over and asked if I needed any help. When I didn't have any specific questions he left me to browse.
Came back later in the afternoon (having looked in other shops) to buy the bag I'd decided on. Was served by Isla who dealt with this simple transaction nicely and efficiently (with a one-sentence request for a review).
10. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Inverness (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Allison provided me an excellent…
Allison provided me an excellent service!
Thanks
Alessandra
10. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Inverness (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
The service was polite and prompt
The service was polite and prompt. Also let me know about the free insurance on the glasses. When I scanned the QR code for the company sinners brought me to a broken link. Not the stores fault. Makala was very helpful. Cheers
7. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Inverness (Express)
Thanks for the review.
We're grateful you felt it worthy of 4 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Both Makala and Isla provided great…
Both Makala and Isla provided great service today
6. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Inverness (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Great customer service
Decent shop. Staff were very helpful and helped us find what we were looking for.
Thanks to Chris & Isla for going that extra mile. Good customer service can be lacking these days so it was good to visit a shop and be met by staff who appeared to care. Well done.
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Inverness (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Sammy was exceptionally helpful
Sammy was exceptionally helpful. I had many questions and she helped me with everything I needed specifically to my needs. Great experience.
4. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Inverness (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
We were looked after by Donna
We were looked after by Donna
She was incredibly patient and courteous with my two little girls who were buying outdoor clothes.
Wonderful experience - she is a credit to your business and …. Scotland !
Thanks
4. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Inverness (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Dawn helped me and my wife choose our…
Dawn helped me and my wife choose our gear for hiking the Highlands . We felt they really cared . 5/5 !
3. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Inverness (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Makala was amazing!
Makala was amazing!! The best person in Inverness. So helpful and friendly.
3. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Inverness (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Excellent quality equipment, very good service
Found excellent quality equipment and supplies, as well as good discounts on some of the items I needed. Staff was supportive, too — will definitely return again.
2. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Inverness (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Served by lovely Malcala who was…
Served by lovely Malcala who was charming and very helpful :) - thank you!
2. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Inverness (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Served by Makala
Served by Makala. Excellent customer service with a beautiful smile. 😊
2. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Inverness (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Had a great experience with Makala and…
Had a great experience with Makala and Forbes. Thank you for your very helpful assistance to our family!
2. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Inverness (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Really fast service
Really fast service. I needed Camping Gas and headnets against midges and got both in five minutes.
2. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Inverness (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Went in looking for a new pair of…
Went in looking for a new pair of trainers after trying on a few pairs with the help from a lovely helpful girl called Isla I found a pair that fits nicely .
28. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Inverness (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
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