I went in today looking for walking trousers. Sara helped me find trousers of the right length for me, that was really helpful as I didnt have my glasses. Sara also advised me on waterproofs and helpe... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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We were looking for a waterproof jacket, we hadn’t been in the shop for long before we were approached by a lovely smiling, friendly member of staff asking if we needed any assistance (clearly we... Vis mer
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No stock in store even though showed online. Male staff member very unhelpful. Ordered online, got as far as Evri delivery depot where the status never changed, then called to chase delivery as past d... Vis mer
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We visited the store to buy a pair of walking shoes. I cannot recommend Kane enough. He was incredibly patient yet very helpful even though I was an extremely picky customer! (Why are women’s walking... Vis mer
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Informasjon om virksomheten
Om GO Outdoors - Cambridge
Skrevet av virksomheten
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrevet av virksomheten
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktopplysninger
Unit 4 The Beehive Centre, CB1 3ET, Cambridge, Storbritannia
- 03443 876771
4,6
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Joe gave me great advice on a jacket…
Joe gave me great advice on a jacket for myself and my son today!
19. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Cambridge
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent experience
Excellent experience at the Cambridge store when Joe helped me chose sportswear. Joe was super helpful and guided me on styles & sizes to suit; he listened to my colour choices and was able to show me around the store. I liked that Joe highlighted sales and discounted items so l felt l got really good value for money. Well done! Great work, great team will definitely be back.
7. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Cambridge
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Really helpful staff
Really helpful staff, at least 4 different staff helped us find things and made recommendations. Will definitely return.
14. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Cambridge
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Ross was an excellent help on footware…
Ross was an excellent help on footware and tills ! Lucas and crisis help also with my transaction. Overall great team and brands.
14. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Cambridge
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Absolutely brilliant service
Absolutely brilliant service! I ordered online to pick up and pay in store, so that I could pay cash. It arrived promptly, staff rang me to discuss my order, and when I arrived to pick it up, the staff were extremely helpful and knowledgeable when I wanted to change items in my order.
1. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Cambridge
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
The best customer service in Cambridge
Visited this store today as I know my partner is a outdoor lover. I asked the gentleman upstairs to for his help deciding on what to get and I was extremely happy with his assistance. He answered all my questions and helped me to choose the best gift for my partner.
I will definitely return and recommend this shop to family and friends.
1. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Cambridge
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Chris is incredible
We went to buy shoes and a pack for hiking, Chris was absolutely incredible in helping us. He is incredibly knowledgeable and we were so grateful for his insights and knowing about everything we needed to know to make decisions in our purchases.
5. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Cambridge
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Veronika was brilliant!
Veronika was brilliant!
I needed a carry case for a sleeping mat as we had lost ours. She gave us one that a previous customer had left there as they didn't need it. It save me buying a whole new sleeping mat. Thank you so much! Above and beyond.
22. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Cambridge
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
We had a really helpful experience…
We had a really helpful experience today - Veronika was very knowledgeable about all of the camping products. Thank you very much!
20. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Cambridge
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Friendly, helpful staff
We are new to fishing, but had booked a last minute fishing trip. Felt completely out of our depth, but James gave us fantastic advice on budget friendly gear. Thanks so much for all your help and patience, was really appreciated!
14. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Cambridge
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
I found the music very distracting but…..
I found the music very distracting, it prevented me from thinking clearly. So, I asked the staff if they would switch it off for a few minutes. They did so. Consequently, I was able to select a Berghaus jacket and four pairs of Bridgedale socks in record time. If the music had been left on I would have left the store without making a purchase. Thank you guys!
3. juni 2025
Svar fra GO Outdoors - Cambridge
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Fabulous store with great staff
Fabulous store with great staff. Drew was so knowledgeable about what was needed for the DofE expedition and took me to the different parts of the store to find all the items that I needed. Super Experience! Go Outdoors are very lucky to have him!
6. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Cambridge
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Really helpful and informative about…
Really helpful and informative about lots of different areas of carp fishing
6. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Cambridge
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Product ready for collection on…
Product ready for collection on arrival, paid at desk & was in/out in 5mins✅
4. juni 2025
Svar fra GO Outdoors - Cambridge
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
So easy to shop here.
I was met and greeted at the door by staff and directed to where my order should be collected upstairs. Staff had my product ready for collection and carried it down stairs. The staff assisted me at the till with updating my membership and card and even told me about my further NHS discount.
22. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Cambridge
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Another great shopping experience
Another great shopping experience at Go Outdoors Cambridge. Thank you to Ryan who was really helpful and friendly today, providing excellent customer service and advice and I appreciated his patience with my endless indecision on which trainers to buy (readers - i bought both pairs 😆). Really happy with my purchase and experience in store 😀
23. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Cambridge
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Amazing staff
Amazing staff, so helpful, patient and friendly. Helped me and my baby find everything we needed, take things down to the till, pack everything and even out to the car! Thank you so much Veronika, Alex and Richie!! :)
22. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Cambridge
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Great service from James
Great service from James - helped me to choose a sleeping bag for my godson. All staff really welcoming and helpful
15. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Cambridge
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Alex was very helpful
Alex was very helpful In helping us find my son his equipment for a DofE expedition.
10. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Cambridge
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Bought water bottle go home filled with…
Bought water bottle go home filled with water doesn’t work will. Have to return it
8. mai 2025
Svar fra GO Outdoors - Cambridge
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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