Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

An sich ist die App sehr zu empfehlen. Sie hilft enorm seine Dateien zu organisieren und zu strukturieren. Darüber hinaus gibt es zahlreiche Funktionen, die einem vielseitige Möglichkeiten bei der Be... Vis mer

Vurdert til 2 av 5 stjerner

Wir in der Ausbildung Benutzen Good notes, wir waren alle sehr zu Frieden damit, da man sich sehr gut mit organisieren und Strukturieren konnten. Mittlerweile sind wir alle sehr frustriert. Da wir mi... Vis mer

Vurdert til 5 av 5 stjerner

I'm a relative new user of Goodnote and I'm very satisfied with the producy. The gestures are intuitive and very helpful. Also the new AI might be useful even if i'm not using it much so far. Th... Vis mer

Vurdert til 5 av 5 stjerner

Great customer service. It turned out that I had bought two licenses using my daughter's email via different login methods. I wish the login and the licensing method were simpler, but Hazel patiently... Vis mer

Informasjon om virksomheten

  1. Programvareselskap
  2. Programvareforhandler

Skrevet av virksomheten

Goodnotes is the leading AI digital paper used by millions of people worldwide. Launched in 2011, Goodnotes started as an improvement to physical paper notes — introducing the ability to take handwritten digital notes, search handwritten text, and organize everything into a digital library. Today, Goodnotes continues to pioneer technological innovations in productivity, featuring advances such as the world’s first generative AI for handwriting and in-app AI assistant Ask Goodnotes.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

133 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 9 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Outstanding Customer Service

I had one of the nicest, most helpful customer service representatives I have ever had. She worked with me for almost a week straight. I was tossed to them by a Paddle bot that wouldn’t give me hardly any information, and yet Goodnotes worked diligently with me to get to the bottom of a bank charge that ended up not even being theirs. They were kind, helpful, quick, and surprisingly good. I didn’t even have an account with them! If I ever need a notes app, I am going with them literally because of this amazing customer experience.

12. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Good job Team !

Good job Team !
I got notification that my annual subscription would be renewed this month, but as I am no longer using the software / app, I intended to cancel. Goodnotes responded to my request immediately, and I received confirmation within minutes ! Amazed at how prompt the response was, and delighted to receive confirmation letting me know my request had been completed.

12. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

No me gusta

No me gusta, la app de good notes creo q ye en mi iPad no recibe actualizaciones o no se ve lo que habia escrito en mis documentos anteriores pero en mi celular si puedo ver loq ye escribí

10. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Perfect

Customer service- very polite, quick and helpful! They handled everything in 1 day, top!

4. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Lizenzverlust trotz Kauf

Die App Goodnotes wird für die Schule auf dem iPad verwendet. Leider ist der Account immer mal wieder off und man kann sich nicht mehr einloggen. Dann kann man zwar noch die alten Daten sehen, mehr aber nicht.
Der Goodnote support ist leider unfähig. Es werden immer nur FAQ links verteilt statt zu helfen. Den Account Status muss doch der Hersteller reaktivieren können,

30. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

退款退款退款!

你好,我再次联系了apple官方,我需要购买goodnote6的权益,但买错成了版本5,已在apple官网提交两次申请均被驳回,与apple客服沟通后被告知符合开发者收回会员权益并退款的条件,需要联系开发者回收会员权益并处理退款,是需要你们处理退款或者给我弥补goodnotes6的会员权益,我需要退款或是免费升级会员至goodnotes6。我是学生,这对我很重要。但goodnote开发者平台一直推卸责任于apple,apple明明已告知需要开发者处理收回会员以及退款!
Hello, I got in touch with apple again. I need to purchase the goodnote6 rights, but I bought the wrong version 5. I have submitted two applications on the apple official website and both were rejected. After communicating with apple's customer service, I was informed that I meet the conditions for the developer to reclaim the membership rights and get a refund. I need to contact the developer to reclaim the membership rights and handle the refund. It is necessary for you to handle the refund or compensate me for the membership benefits of goodnotes6. I need a refund or a free upgrade to goodnotes6 membership. I'm a student. This is very important to me. However, the goodnote developer platform has been shirking responsibility onto apple. apple has clearly informed developers that they need to handle the revocation of membership and refunds!

7. mai 2025
Anmeldelse skrevet uten oppfordring
Logoen til Goodnotes

Svar fra Goodnotes

Thank you for our patience with this reply and I hope you are well. For your purchase on Goodnotes you can request a refund from Apple. Please note that as a third-party developer, we don't have any control over your transactions on the App Store (including refunds) because this is managed completely by Apple. Its support team is usually very responsive with getting issues like this resolved in no time - we recommend contacting Apple Support by phone to explain your situation in more detail or you can request a refund from Apple by following this article: https://support.goodnotes.com/hc/en-us/articles/360001480856-How-do-I-get-a-refund#h_01JNE1HD7B5GWWAPVAXWGSC5NS

Vurdert til 5 av 5 stjerner

Highly recommend

A must for uni students. Intuitive and easy to use! Can easily import PDFs and allows for flexible organisation and movement of text with the lasso feature. The bookmarking tool also helps me easily find important pages.

27. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I'm not regret buying life-time member!

I've been using goodnote for a quite long time now, I've never regret buying life-time member. the document management is very simple and clean. there're so many type of paper that I could use and I can also abject it after I writing something down. sometimes I've found some issues but after I told them about my situation, them work on it, reaching out to me, and tell me if the problem is solved. I love how is the application care about the customer and helping me whenever I have issue.

15. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I'm a relative new user of Goodnote and…

I'm a relative new user of Goodnote and I'm very satisfied with the producy.
The gestures are intuitive and very helpful.
Also the new AI might be useful even if i'm not using it much so far.
The crossplatform experience at the moment is poor since it is an app born on apple but i hope it'll be improved quickly because i really need it.
Five stars because it is still the best hadwritten note taking app i found

17. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing!

I had a tricky issue that was preventing me from using the app, but when the support team contacted me, they promptly addressed my concerns and provided thorough troubleshooting steps. Amazing app, amazing staff, amazing experience.

16. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Goodnotes auf Lenovo Thinkpad mit Windows 11 völlig unbrauchbar

Ich benutze GoodNotes seit ca. 2 Wochen für die Schule auf meinem Lenovo Thinkpad mit Windows 11. Ich habe noch nie so ein schlechtes Programm gesehen.
Ich kann meine Daten nur mit der Cloud synchronisieren, auch wenn ich meine Daten nur lokal verwenden möchte? Dazu gibt es auch keine Einstellmöglichkeit.
Ich habe erstmal das Programm 7 Tage lang getestet. Verlängerungsdatum eigentlich der X Tag, doch die Abbuchung über meine Zahlungsmethode erfolgte bereits einen Tag zuvor... Was soll man dazu noch sagen.
Ohne Internet geht bei dem Programm gar nix, manchmal buggen Buchstaben hin und her und verschwinden nicht. Der Kugelschreiber war 1 1/2 Wochen nach Start der Verwendung des Programms auch verbuggt...
... dieses Programm ist einfach für die Tonne, ich schaue, dass ich in den Osterferien ein neues Programm finde. Für so einen Schrott gebe ich keine 8€ (oder irgendwie so) pro Monat aus.
Lieber Finger weg von lassen...

10. april 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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