Sahra; Was vary helpful and patient with helping me with correcting my account. Everyone at GoldStar has been excellent to deal with and vary helpful with my new acount.
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Sahra; Was vary helpful and patient with helping me with correcting my account. Everyone at GoldStar has been excellent to deal with and vary helpful with my new acount.
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I was going to give Gold Star a 4 instead of a 5. However, I then realized my difficulty in finding the data I wanted to get online was due to my own ignorance, since I am a relatively new client. I d... Vis mer
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In the stress I experience from the company that held my funds (e.j.) which appeared to be vague, indifferent, putting the burden of the process of transferring my money to your company & Birch Gold i... Vis mer
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Likes: no financial accounting mistakes Dislikes: 1. Communications are terrible; customer is not notified when a structured settlement matures and not notified when a new one is added. 2... Vis mer
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Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
701 S Taylor, LB110, 79101, Amarillo, TX, USA
Har svart på 87 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great communication, never felt pressured to make a decision, They answered all my questions and gave clear information on everything.

Svar fra GoldStar Trust Company
Goldstar was very helpful explaining how to get my investment up and going. When I didn’t receive my welcome email they resent it to me quickly after I called them. Once they received my check for investments they said they would try to expedite it through so I could buy my gold!

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This is my first time to do business with GoldStar. Everyone has been very helpful and polite. I had a little trouble getting my fees paid bc what I was told would happen was done differently. I was to pay the fees separately w my Credit Card, but the fees were paid from my cash funds transferred. It took a few phone calls and emails to straighten it out but eventually got it taken care of. Just a little more complicated than expected.

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Svar fra GoldStar Trust Company
The instructions were easy and the people were knowledgable and will to give me good advice.

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answered all my questions and everyone was polite and helpful

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All the contacts I've had with GoldStar were personable, and helpful.

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Super quick and easy, and everyone I spoke to was very knowledgeable and kind.

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Svar fra GoldStar Trust Company
Generally smooth process - only downside is credit card payment on website for fees not working.

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Customer service quality representatives and seemless onboarding 🙏🏿🙏🏿🙏🏿

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The transfer of funds from my previous IRA was seamless. There were no hassle and no questions from my previous company. Gold Star handled it all and them let me know that is all was transferred.

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Svar fra GoldStar Trust Company
Way too many emails. One a day should be plenty...I think I was getting 3-4 a day.

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For me, I thought it was great. Coming from me, that’s unheard of. I maneuvered through this process with ease.

Svar fra GoldStar Trust Company
Nicole Grant was very helpful with every thing very nice😃

Svar fra GoldStar Trust Company
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