GMB Union Anmeldelser 

I had amazing support throughout the entire disciplinary process, I suffer with severe anxiety and it was great to have someone understanding and helpful, they gave me time and expertise and helped me challenge illegal practices, they fought for the right result and achieved it

A very painful union to deal with, had them represent me and just felt like they were a side character there to be seen and not heard.

Then they were to get unpaid wages back for me over time at 1.5x rate which my contact and local county council own employment policies agree I get. But managed to be a let down there as well, weeks of no updates and very little interest to be told 2 months later they won't be carrying any further

My GMB Representative London helped me twice immensely. I encourage anyone who works in the health sector to join this Union, as they respond promptly and they help with almost everything that care/nursing staff can face at work.

Not one attendance at any meeting where union rep assistance promised. Not ever available to help and seems to be like so many these days, left over 1970s subscription collectors paying huge fat salaries and pensions for ultra-useless individuals not doing anything for members.

Recently went through a round of redundancies at work and got incredible support from Rob Solaini at the GMB. I initially just made contact for some advice but Rob actually met with me and came to HR meetings in person and online. He was really responsive whenever I needed to get in touch, phoning or messaging back as soon as possible if he wasn't able to take a call. I felt so much more confident having an independent advocate and would recommend any one to join the GMB if they can. Cheap at twice the price!

Extremely disappointed with GMB Union’s service.

There is no communication, no replies, and no updates despite repeated attempts to contact them. I relied on their support for an appeal, but due to their complete lack of response, my appeal deadline expired.

This feels highly unprofessional and misleading. If you are paying for representation or guidance, expect silence instead of support.

Because of their inaction, I have suffered financial loss and unnecessary stress. I would strongly advise others to think twice before trusting this organisation.

Very poor service and zero accountability.

Joined the union recently and decided to ask for some advice about an issue at work. Didn’t hear anything for a couple weeks and finally got a phone call. The first thing out of the woman’s mouth was “I can’t represent you as you have joined with this issue!” Talk about jumping the gun! I was phoning for advice I wasn’t ready for a court case! All the woman kept saying was “we can’t do anything” I literally phoned for advice! I don’t get what you join the union for if you cannot ask for advice from them? She stated “I can’t come in and represent you in any meetings” again I never asked for this. It was a simple question that I wanted some information on. Needless to say I cancelled my direct debit as I don’t know what I am paying for if I cannot get work related advice from them.

"You don't have a case, we won't help" says GMB at every turn. They've had three months to give even the slightest bit of assistance and I've paid £15 a month to these clowns since 2018.

The best response I got from them was a copy and paste email with basic redundancy information from the Gov.uk website in a tone that clearly expressed their disgust at having the gall to even ask for the help I've been paying for.

Fortunately, I found a local law firm who disagreed and managed to close the matter very much to my satisfaction.

It is with great pleasure that I am no longer paying GMB any membership fees.

Always there in needed,helped keep out few times

so let's get this right I have European court of Human rights breaches I have data protection breaches I have rehabilitation of offenders breaches as well as many other breaches and I need the Union to sort this out because it's put me out of work and losing 100,000 pound but the Union will not represent me because I'm unemployed. so how do you represent someone that's been made unemployed because of these breaches because of them being the licensing body that's used these breaches and made these breaches just. And the union say they can't represent me because I am unemployed. well funny enough I was still paying the fee despite being unemployed, okay at a reduced rate but that was still making me a Union member for representation. so what have I been paying the fee for?

I understand why their ratings are so low! They have continually dismissed my partners case and have not adhered to their GMB guidelines booklet at all. They have used dismissive language and have been extremely rude and unhelpful. I would highly recommend considering a different union than this one. It has fused my partners mental health to worsen and for that I wanted to write this review if that’s all I could do.

I previously wrote a review three years ago. I change my opinion mow based on my latest experience. We pay you guys to represent us or advise us. We have had a closure of our business and needed help. Some people who joined new got supprt straight away meanwhile us longer standing members got nothing. No responses when we needed help. No phones answered. My union rep was off sick. And someone took over who was ok but she then fell sick. The third person is overseeing a case of a colleague and is doing okay so far. But those are managerial reps. The ones below are shambolic. They told a friend in dire need that she is newly joined and asking for support already. She was already talking to a rep who then said they cant rep her as shes new failing to understand most of the people from this employment were new. Am i supposed to be paying for three months first with no help to then be assigned a person? This is not a luxury brand to shop in. Appalled. I am going to stop my membership as someone with them for years, i did not get the service i paid for and am actually annoyed with how colleagues have been treated in the process. They sent a rep in to one meeting then she was no longer with us. Sent another then we cant get hold of her. Another rep speaks over you and does not listen. This is the towet hamlets branch and I am unhappy with how they have made us feel when we were already down. I am the one who recommended GMB but not anymore. If the caseload is too much then dont take on any more clients.

​I joined GMB with an urgent, ongoing contractual breach regarding my employer illegally slashing my guaranteed 60 working hours.

​The representative, Andrew Marcus, was non-committal and non-chalant. Despite having a clear, immediate problem—a company breach—I was instantly refused representation due to their "pre-existing issue" clause for new members.

​If you are joining for immediate help with a serious employment issue, save your money. They offered zero practical support or advice for dealing with the formal grievance process. They were only interested in my future fees, not my current crisis. I advise anyone facing problems to seek independent legal advice instead of relying on GMB's support

Rob Solaini has been so supportive and made things very easy to understand, he helped with a very sensitive situation and helped us manage this through to the end and we will forever be grateful. Rob demonstrated empathy, support and objectivity

Possibly the worst union, pointless having them really, non-communitve. Non-informative or helpful incase - missed deadlines due to their lack of support. Poor advice - they try not to get involve if possible - Non- responsive. Unbothered. Utterly pointless waste of money and time. There is very little benefits to having them to be honest as soon as its all over i'm cancelling they will only also take obvious cases like personal injury. I've got a 7 day dealine now nothing no response for 3 days for advice despite changing 1 missed call from a private number and no email response.

My encounter with GMB and Rob, who was my representative was a very positive experience.
Rob attended meetings with me and also engaged via telephone and face to face prior to work meetings with my manager after I was informed that my position was under the threat of redundancy.
He is very knowledgeable and professional and a credit to the GMB.
My negative experiences including being unable to contact the Hove office. I called them three times on various days and times of the week. I left messages requesting them to call me back and provided contact details, but I never received a call from them.
I also contacted Union line for some additional legal support but in my opinion they appeared disinterested and dismissive of my situation.
Overall if it hadn’t had been for Rob I would have rated GMB lower. Rob deserves 5 stars but I have only rated three due to the Hove office and Unionline interactions.

GMB are fraudsters,. They have tied up with Uber when no other unions were allowed and they are supporting uber to steal from drivers and treat the drivers like slaves. Every part of the world has a rate per mile or km. This was the norm with private hire industry in the UK. It seems like uber and GMB union, who most likely on ubers payroll might have joined hands together to file a suit and win the case, from the supreme Court ordering to pay minimum wage for drivers. The funniest part of the case is no opposition arguments raise any alarm or concern at all and now the driver get paid minimum wage or just about. But the driver has pay cost of running the car and tax from this and left with 1/3 of the money to survive.

Ubers agreement with drivers were 25 %commission. To achieve this they provide a statement which shows they charge between 28 to 35 %. This %includes offers uber offer the passengers and tolls they are supposed to pay and the 7 %holiday pay supreme Court order to pay. The way uber comes to the % they show on the statement is even funny.
eg:

Ride cost. Commission %. Driver %

£25. 50% £12.50. 50%£12.50
£5. 5%£0.25. 95% £4.75
£8. 10%£0.80. 90%£7.20
£38. 34.3% £13.05. 64.3£24.45

According to uber driver is getting 78%

Based on 50%+95%+90/3=78% which should be £29.64. Here driver losing £5.91 and also paying uber promotion and tall including airport pickup and drop.

GMB union don't question it. Wonder why. Please don't join this union and might as well be your own. Assuming they are compensated. Keep away.

So redundancy is never an easy thing to go through, but Rob GMB made the journey so much easier with his knowledge and professionalism helped me every step of the way with the stress and anxiety it caused even to the point he went to the meeting that I couldn’t, I can’t thank him enough Well done GMB team

Worst worker union in country they don't help worker they help big companies

Unfortunately, I have to agree with the one-star reviews about GMB. I’ve been a union member since 1988, and over the years I’ve watched them become increasingly powerless in holding employers accountable for workplace issues.

When I recently needed support for a valid grievance, my trust in organisational policies, management’s commitment to fairness, and GMB’s backing quickly disappeared. I realised the policies were meaningless, management had no interest in addressing issues that reflected badly on them, and GMB seemed more aligned with the organisation than with their members.

They also make it nearly impossible to access their solicitors, and dealing with GMB felt no different from dealing with HR—who clearly know how ineffective GMB has become.

Save your money and use AI for much better advice. If you have a strong case, go straight to a “no win, no fee” solicitor and cut out the middleman.